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Cisco Secure Endpoint vs Heimdal Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
26th
Ranking in Endpoint Detection and Response (EDR)
26th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Cisco Security Portfolio (7th)
Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
38th
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (25th), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of Cisco Secure Endpoint is 1.3%, down from 1.5% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Cisco Secure Endpoint1.3%
Heimdal Endpoint Security0.6%
Other94.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reliable threat protection is achieved while integration and analysis capabilities need refinement
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet. We haven't encountered a single breach after it's deployed. It controls USB devices and has a separate antivirus solution called Tetra, providing security even for real-time, day-zero attacks through its strong Talos threat intelligence platform.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"But overall, when we speak about security and protection, they are one of the top providers."
"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"They have a new GUI which is just fantastic."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The VPN is most valuable. It's the best thing in the market today. We can use two-factor authentication with another platform, and we can authenticate with two-factor."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"This solution has allowed us to segment the organization to provide better security."
"If you are looking for deep security and malware for your endpoint users and network then I would recommend Cisco AMP."
"The product provides sandboxing options like file reputation and file analysis."
"I can't think of a case where a computer was infected and AMP did not let us know or missed it."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"If you are looking for a long term security solution, this particular solution is going to add value to your cybersecurity strategy."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"I have faced some issues with Cortex XDR by Palo Alto Networks; there is room for improvement in the sense that certain options prevent us from seeing and segregating data."
"We would also like to have advanced tech protection and email scanning."
"I am facing issues with customer support for Cortex XDR by Palo Alto Networks, so I am not satisfied with customer support."
"It would be good to have a better way to search for a file within the UI."
"Cortex XDR could be improved with more GUI features."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"In some cases, there are too many options for me, and it is a bit too hard to find some settings which I really need to implement."
"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The solution needs more in-depth analytics."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"Integration and dashboard are areas with certain shortcomings in Cisco Secure Endpoint."
"The initial setup of Cisco Secure Endpoint is complex."
"The user interface is dull."
"Pricing can be more expensive than similar software that does less functionality, but not recognized by customers."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The tool's price is moderate."
"The solution is expensive. It's pricing is on a yearly-basis."
"It has a yearly renewal."
"I feel it is fairly priced."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Our customers have expressed that the price is high."
"The pricing and licensing fees are okay."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"The price is very good."
"The costs of 50 licenses of AMP for three years is around $9,360."
"The pricing and licensing of the security solutions of Cisco are very good in comparison with the competitors, but sometimes, it's difficult to see all the discounts and other kinds of things. So, you have to be careful, but the pricing is good."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"Because we do see the value of what it's bringing, I think they have priced it well."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Manufacturing Company
12%
Financial Services Firm
9%
Outsourcing Company
8%
Construction Company
8%
Comms Service Provider
16%
Construction Company
16%
Computer Software Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise15
Large Enterprise21
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdS...
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with...
What is your primary use case for Cisco Secure Endpoint?
We deployed Cisco Secure Endpoint for our customers two to three years back. The use case was to secure their endpoin...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Cisco AMP for Endpoints
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Brother, Symbion, CPH West
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: October 2026.
917,433 professionals have used our research since 2012.