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Cisco Umbrella vs Infoblox Advanced DNS Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Cisco Umbrella improves security, reduces costs, and boosts productivity with easy deployment and effective cloud-based threat prevention.
Sentiment score
7.6
Infoblox Advanced DNS Protection enhances efficiency and cost savings, despite ROI challenges, with consistent renewals indicating positive returns.
I have seen a return on investment, specifically in terms of time saved and needing fewer employees.
SVP IT at AS IT Consulting Pvt. Ltd.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
Director at Infosonik Systems Ltd
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
Security & Infra Technology Specialist at BARQ Systems
 

Customer Service

Sentiment score
7.9
Cisco Umbrella's customer service is praised for expertise and professionalism, though some experience delays, particularly with email support.
Sentiment score
8.8
Infoblox Advanced DNS Protection customer service is mostly praised for efficiency and support, though some report inconsistent immediate assistance.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
Infoblox technical support is excellent, with good experiences and strong historical support.
Security & Infra Technology Specialist at BARQ Systems
Customer support is efficient, with Infoblox providing 24/7 fast support.
Director at Infosonik Systems Ltd
 

Scalability Issues

Sentiment score
8.1
Cisco Umbrella adapts seamlessly to user growth, offering scalable, cloud-based security with efficient centralized management and flexible licensing options.
Sentiment score
7.3
Infoblox Advanced DNS Protection is highly scalable, adaptable for diverse needs, and supports hardware and virtual expansion options efficiently.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Director at Infosonik Systems Ltd
Infoblox is very scalable.
Security & Infra Technology Specialist at BARQ Systems
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is renowned for its exceptional stability, delivering near-100% uptime and reliable performance with minimal connectivity issues.
Sentiment score
8.8
Infoblox Advanced DNS Protection is generally stable and reliable, though integration and high traffic can cause occasional performance issues.
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Infoblox DNS is quite stable.
Director at Infosonik Systems Ltd
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Security & Infra Technology Specialist at BARQ Systems
 

Room For Improvement

Cisco Umbrella faces criticism for high pricing, complex integration, support delays, and usability issues, needing streamlined features and documentation.
Infoblox Advanced DNS Protection needs better integration and usability, with concerns over pricing, licensing, and configuration challenges.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Director at Infosonik Systems Ltd
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
Security & Infra Technology Specialist at BARQ Systems
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
Technical Lead at a tech services company with 1-10 employees
 

Setup Cost

Cisco Umbrella is deemed costly but valued for security, though license complexity and cost competitiveness could improve.
Infoblox Advanced DNS Protection is considered costly by enterprise users, especially with competition from more affordable vendors like Cloudflare.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
Director at Infosonik Systems Ltd
The overall pricing is quite high, which poses a challenge when selling this product to the customer.
Technical Lead at a tech services company with 1-10 employees
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
Security & Infra Technology Specialist at BARQ Systems
 

Valuable Features

Cisco Umbrella enhances network security with DNS protection, easy management, remote integration, and proactive threat detection for organizations.
Infoblox Advanced DNS Protection provides DHCP, IPAM, high performance, integration, and security with an easy interface, replacing Microsoft servers.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
Senior Cybersecurity Presales at a university with 11-50 employees
Infoblox Advanced DNS Protection has positively impacted my organization with its security features, such as ADP policies, which prevent inter-hacking of the URLs or the domains.
Senior Technical Consultant at a tech vendor with 11-50 employees
Infoblox is a DDI solution that offers more than just DNS security, providing unique protection for IT management and DSCP.
Technical Lead at a tech services company with 1-10 employees
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (3rd)
Infoblox Advanced DNS Prote...
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 16.9%, down from 23.3% compared to the previous year. The mindshare of Infoblox Advanced DNS Protection is 6.1%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella16.9%
Infoblox Advanced DNS Protection6.1%
Other77.0%
Domain Name System (DNS) Security
 

Featured Reviews

KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.
Amr Shawky - PeerSpot reviewer
Security & Infra Technology Specialist at BARQ Systems
Replaces internal DNS servers effectively with strong support for network security
For users not already working with Infoblox, it is advisable to present it as a centralized integrated solution to handle DNS IPAM. Not all customers understand DNS security threats, so emphasizing its importance is crucial. On a scale of one to ten, I rate Infoblox Advanced DNS Protection as ten for the overall solution.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
917,403 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Outsourcing Company
8%
Financial Services Firm
8%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What is your experience regarding pricing and costs for Infoblox Advanced DNS Protection?
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
What needs improvement with Infoblox Advanced DNS Protection?
Infoblox Advanced DNS Protection can be improved by having more customer support. I think it can have a more lab facility for the users of the customers to help improve the experience.
What is your primary use case for Infoblox Advanced DNS Protection?
The main use case for Infoblox Advanced DNS Protection would be DNS spoofing. I use Infoblox Advanced DNS Protection by enabling ADP policies, which can be updated from day-to-day incidents to prev...
 

Also Known As

OpenDNS
Infoblox Secure DNS
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Colruyt Group, Council Rock School District, Danone, GlaxoSmithKline, The Hershey Company 
Find out what your peers are saying about Cisco Umbrella vs. Infoblox Advanced DNS Protection and other solutions. Updated: September 2026.
917,403 professionals have used our research since 2012.