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Cisco Umbrella vs Infoblox BloxOne Threat Defense comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Cisco Umbrella improves security, reduces costs, and boosts productivity with easy deployment and effective cloud-based threat prevention.
Sentiment score
6.6
Infoblox BloxOne Threat Defense enhances DNS security, automates threat resolution, reduces server dependency, and improves response to malicious events.
I have seen a return on investment, specifically in terms of time saved and needing fewer employees.
SVP IT at AS IT Consulting Pvt. Ltd.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
Infoblox BloxOne Threat Defense is one of the best industry standards and one of the easiest tools to operate in the DDI and DNS security field.
Dns architect at a outsourcing company with 5,001-10,000 employees
We get good results in the DNS visibility side, DNS analytics side, and DNS attack detection side, along with threat intelligence.
Cyber Security Practice Lead at a tech services company with 1,001-5,000 employees
The time taken to resolve [a malicious hit] is significantly more advantageous when compared to other proxy solutions being used in today's organizations.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
 

Customer Service

Sentiment score
7.9
Cisco Umbrella's customer service is praised for expertise and professionalism, though some experience delays, particularly with email support.
Sentiment score
7.7
Infoblox BloxOne Threat Defense support is competent but affected by occasional delays and recent staffing challenges impacting consistency.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
They responded quickly and effectively when we experienced some over-blockings recently.
Systems Analyst at a logistics company with 10,001+ employees
Customer support for Infoblox BloxOne Threat Defense is also excellent.
Cyber Security Practice Lead at a tech services company with 1,001-5,000 employees
You can be fortunate if you meet someone knowledgeable.
Analyst at a educational organization with 10,001+ employees
 

Scalability Issues

Sentiment score
8.1
Cisco Umbrella adapts seamlessly to user growth, offering scalable, cloud-based security with efficient centralized management and flexible licensing options.
Sentiment score
6.8
Infoblox BloxOne Threat Defense efficiently scales for diverse organizations with flexible licensing and cloud-based architecture, ensuring user satisfaction.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
Since it is a SaaS solution, Infoblox BloxOne Threat Defense is highly scalable, allowing us to configure users to use DNS firewall policies and protect their DNS queries regardless of their location.
Dns architect at a outsourcing company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is renowned for its exceptional stability, delivering near-100% uptime and reliable performance with minimal connectivity issues.
Sentiment score
7.2
Infoblox BloxOne Threat Defense is highly stable and reliable, with minimal outages and efficient alert handling for consistent performance.
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The stability of Infoblox BloxOne Threat Defense is near perfect at a rating of ten.
Systems Analyst at a logistics company with 10,001+ employees
Infoblox BloxOne Threat Defense is a very stable tool.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
 

Room For Improvement

Cisco Umbrella faces criticism for high pricing, complex integration, support delays, and usability issues, needing streamlined features and documentation.
Infoblox BloxOne Threat Defense needs better documentation, integration, UI, pricing, and support to compete with similar platforms.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
DNS resolution speed could be improved to match that of Google DNS or Cloudflare DNS.
Systems Analyst at a logistics company with 10,001+ employees
If Infoblox invests in network observability, especially from the perspective of DNS and IP address observability, it could be a significant improvement.
Senior Cybersecurity Presales at a university with 11-50 employees
Having too many restrictions in a platform is not a good thing for the developers.
Analyst at a educational organization with 10,001+ employees
 

Setup Cost

Cisco Umbrella is deemed costly but valued for security, though license complexity and cost competitiveness could improve.
Infoblox BloxOne Threat Defense pricing is high but justified by its capabilities, now using a token-based model.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year.
Systems Analyst at a logistics company with 10,001+ employees
Infoblox BloxOne Threat Defense can be expensive for the commercial sector, particularly in Egypt.
Senior Cybersecurity Presales at a university with 11-50 employees
I find the pricing of Infoblox BloxOne Threat Defense reasonable.
Security Engineer at Secure Networks Ltd
 

Valuable Features

Cisco Umbrella enhances network security with DNS protection, easy management, remote integration, and proactive threat detection for organizations.
Infoblox BloxOne Threat Defense provides advanced security features, easy integration, and intuitive usability, ideal for robust cybersecurity needs.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
The most valuable features include malware detection, phishing, DNS tunneling detection, DGA, and DNS firewall feeds.
Systems Analyst at a logistics company with 10,001+ employees
The threat analytics tools in the Infoblox BloxOne Threat Defense improve security response through integration with another platform, allowing you to gain insights on your own data happening within your own Infoblox BloxOne.
Analyst at a educational organization with 10,001+ employees
The threat intelligence feature, specifically predictive threat intelligence, is one of the core selling features of Infoblox BloxOne Threat Defense.
Security Engineer at Secure Networks Ltd
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (3rd)
Infoblox BloxOne Threat Def...
Ranking in Domain Name System (DNS) Security
6th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 16.9%, down from 23.3% compared to the previous year. The mindshare of Infoblox BloxOne Threat Defense is 3.9%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella16.9%
Infoblox BloxOne Threat Defense3.9%
Other79.2%
Domain Name System (DNS) Security
 

Featured Reviews

KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.
GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Centralized DNS security has simplified subnet policies and now protects users across networks
The scheduled report feature for Infoblox BloxOne Threat Defense needs improvement. The scheduled reports are sent with a standardized template from Infoblox. It would be highly beneficial if we had customization options for the scheduled reports. This is a key feature that many enterprise customers would be seeking, especially when they need to present reports to management. The reports should include pie charts or bar graphs indicating what traffic is coming and going through the system. Those chart types and drill-down details are also essential for the IT team. We need more customized reports that can provide different reports for the management team and for the IT team. The current reports are available but are not as helpful as customers need. We are currently dedicating logs manually and doing this as a service for our customers, but this should be handled by Infoblox BloxOne Threat Defense. Infoblox BloxOne Threat Defense is a bit expensive.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Outsourcing Company
8%
Financial Services Firm
8%
Financial Services Firm
13%
Outsourcing Company
9%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise15
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What is your experience regarding pricing and costs for Infoblox BloxOne Threat Defense?
Regarding pricing, setup cost, and licensing, Infoblox BloxOne Threat Defense is costly compared to other tools such as Cisco Umbrella and Palo Alto DNS security and DNS filter.
What needs improvement with Infoblox BloxOne Threat Defense?
The policy in Infoblox BloxOne Threat Defense is something complex. That needs to be simpler because it's difficult for someone without a high skill level to understand. The interface is fine, but ...
What is your primary use case for Infoblox BloxOne Threat Defense?
My main use case for Infoblox BloxOne Threat Defense is for DNS security. I generally use this for threat defense, which mostly comes under DNS itself. So, it's DNS security and protective DNS plat...
 

Also Known As

OpenDNS
BloxOne Threat Defense, Infoblox ActiveTrust, Infoblox ActiveTrust Cloud
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Council Rock School District, EagleView, Schneider Electric, Baptist Memorial Health Care, American University
Find out what your peers are saying about Cisco Umbrella vs. Infoblox BloxOne Threat Defense and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.