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CMW Tracker vs OpenText Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Business Process Management (BPM)
28th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (31st)
OpenText Process Automation
Ranking in Business Process Management (BPM)
24th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of CMW Tracker is 1.6%, up from 0.4% compared to the previous year. The mindshare of OpenText Process Automation is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText Process Automation1.1%
CMW Tracker1.6%
Other97.3%
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
Senthil Natarajan - PeerSpot reviewer
Chief Operating Officer at a outsourcing company with 51-200 employees
The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities
The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps very well with project management, and the workflow process is very easy and fast."
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"Its customer support is reliable and easy to approach."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"The stability has been perfect over the years; there are no bugs or glitches, it doesn't crash or freeze, it's reliable, and the performance is good."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"One of the most useful features is the code is customizable, we can make it our own."
 

Cons

"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"There are not very many report templates, and if there were more, it would really help."
"It lacks workflow samples, which would make it even easier for non-technical users to build their own apps."
"If your organization has only a few team members then this tool is not suitable."
"The initial setup seemed a bit complex, and there is no great documentation."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"I am expecting new updates to improve the software."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"There is room for improvement in the pricing structure."
"The integration could improve."
"AppWorks is pretty expensive."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"AppWorks could be improved by including BPM simulation."
"The solution needs to continue to enhance the low-coding feature within the product itself."
 

Pricing and Cost Advice

"The price is so reasonable."
"Great value for the money."
"This solution has a very lost cost."
"Price per user works for me when they do not count my clients, which fill forms."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"AppWorks is pretty expensive."
"The price is on the higher side."
"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."
"There is a user-based perpetual license."
"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."
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Top Industries

By visitors reading reviews
Construction Company
20%
Outsourcing Company
16%
Comms Service Provider
11%
Financial Services Firm
10%
Insurance Company
9%
Financial Services Firm
9%
Construction Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business7
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OpenText AppWorks?
From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...
What needs improvement with OpenText AppWorks?
They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...
What is your primary use case for OpenText AppWorks?
We primarily use OpenText AppWorks ( /products/opentext-appworks-reviews ) for automating supply chain-related problems, vendor process automations, and invoice automations. We have our own product...
 

Also Known As

Comindware Tracker
No data available
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
Find out what your peers are saying about CMW Tracker vs. OpenText Process Automation and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.