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Cofense Platform vs Microsoft Exchange Online Protection (EOP) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cofense Platform
Ranking in Email Security
33rd
Average Rating
0.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
Security Incident Response (12th), Threat Intelligence Platforms (TIP) (43rd), Security Awareness Training (11th)
Microsoft Exchange Online P...
Ranking in Email Security
9th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Anti-Malware Tools (13th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Cofense Platform is 1.2%, up from 0.3% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 3.0%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online Protection (EOP)3.0%
Cofense Platform1.2%
Other95.8%
Email Security
 

Featured Reviews

MohamedShaker - PeerSpot reviewer
Sales Team Leader at ITVikings
Secures the business for customers quickly and accurately
It secures the business for the customers. For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment.
NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment."
"It secures the business for the customers."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"The security features provided by Microsoft are robust."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"The initial setup was easy. The configuration process is very straightforward."
"The initial setup is just a standard process."
"It's all running in the backend, so it doesn't affect the app functionality."
"The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done."
 

Cons

"If they continue improving and enhancing this solution, it could be even faster and more accurate."
"Our Exchange system is very locked down and secure, yet we still got hacked."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"I think the implementation could be more streamlined."
"The price could be lower."
"The licensing can be on the expensive side, especially in the cloud space."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
 

Pricing and Cost Advice

Information not available
"The solution is expensive but is backed by Microsoft's reputation."
"The solution should reduce the cost."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"Online Protection is fairly expensive."
"The solution is priced high and could be less expensive compared to other solutions."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
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Top Industries

By visitors reading reviews
Construction Company
18%
Comms Service Provider
14%
Manufacturing Company
9%
Energy/Utilities Company
7%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise13
 

Questions from the Community

Ask a question
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What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
 

Also Known As

Cofense Intelligence, PhishMe Intelligence, Intelligence ThreatHQ, Cofense Triage, Cofense LMS
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Jackson Health System
Information Not Available
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
917,433 professionals have used our research since 2012.