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ConnectWise SIEM vs Intercept X Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ConnectWise SIEM
Ranking in Endpoint Detection and Response (EDR)
53rd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (44th), Secure Access Service Edge (SASE) (21st), Managed Detection and Response (MDR) (23rd)
Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (14th), ZTNA (13th), Managed Detection and Response (MDR) (11th), Extended Detection and Response (XDR) (15th), Ransomware Protection (3rd)
 

Mindshare comparison

As of October 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.9% compared to the previous year. The mindshare of ConnectWise SIEM is 0.8%, up from 0.3% compared to the previous year. The mindshare of Intercept X Endpoint is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Intercept X Endpoint1.8%
ConnectWise SIEM0.8%
Other93.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
Ashutosh Jha - PeerSpot reviewer
Project engineer at IT Solution india private limited
Endpoint protection has prevented attacks and keeps our daily work productive and secure
I rate Intercept X Endpoint a 10 out of 10 because it is working very fine for my environment and has prevented loss of productivity. I choose 10 out of 10 because Intercept X Endpoint protects my environment well, featuring web control, peripheral control, Threat Analysis Center, application control, and DLP alongside being accessible from cloud services. I advise others looking into using Intercept X Endpoint to choose Sophos for a cloud solution due to its AI and behavior-based detection capabilities. I believe Intercept X Endpoint is the best EDR solution, and I would always recommend it to customers because it is very effective. My overall review rating for Intercept X Endpoint is 10 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"It is an easy-to-use tool."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"The protection offered by this product is good, as is the endpoint reporting."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"We have found the solution has great functionality and it is easy to use."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"The stability on offer is fine."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
"The dashboard is user-friendly."
"It's quite simple to use and user friendly."
"A valuable feature offered by Sophos is called Naked Security, and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client."
"Intercept X helps with internal alerts, application access, and triggering support teams."
"The product efficiently prevents data leakages."
"I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures."
 

Cons

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"The main real-time scanning is taking most of the processing power of my notebook."
"The problem is that if you have a lot of different components going on, each managed under a different umbrella, then you're going to be spending a lot of time hopping back and forth between the different components to see, "Well, I got hit here. What did my firewall see? I got hit in the firewall, the firewall says it allowed that attack in, did it land on anything to compromise any of my endpoints?""
"They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event."
"Intercept X Endpoint can be improved in several ways. Currently, it is only available on the cloud, and having it available as an on-premises solution would be helpful for our organization as well as others."
"We had some initial problems with our deployment, and they were more around uninstalling Sophos Basic and installing Sophos Intercept X."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
"Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses."
"They might want to offer an MSP model for licensing, to offer the solution as a software as a service."
 

Pricing and Cost Advice

"Our customers have expressed that the price is high."
"I feel it is fairly priced."
"It has reasonable pricing for the use cases it provides to the company."
"It's about $55 per license on a yearly basis."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The price of the product is not very economical."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Very costly product."
"The solution is expensive."
"They offer both monthly and yearly licenses."
"We have an annual subscription."
"I have found the price of Sophos Intercept X to be reasonable."
"Its price depends on the scenario. It is very expensive, but it is not more expensive than other vendors. The price of Check Point and other vendors is much higher than Sophos."
"The price of this solution is reasonable."
"We are happy with the pricing across all Sophos products."
"While I do not have much experience dealing with the price, we have been entitled to a substantial discount on the solution in our use of it as an educational tool."
"The price of Sophos Intercept X is competitive."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Construction Company
11%
Comms Service Provider
11%
Computer Software Company
9%
Financial Services Firm
8%
Outsourcing Company
12%
Construction Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
No data available
By reviewers
Company SizeCount
Small Business76
Midsize Enterprise21
Large Enterprise22
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine lea...
What is your experience regarding pricing and costs for Sophos Intercept X?
Intercept X Endpoint has some impact on the budget. It is quite costly when measuring Intercept X Endpoint's protecti...
What needs improvement with Sophos Intercept X?
Intercept X Endpoint can be improved in several ways. Currently, it is only available on the cloud, and having it ava...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
Sophos Intercept X
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Techvera, Syrex, Clark Integrated Technologies
Flexible Systems
Find out what your peers are saying about ConnectWise SIEM vs. Intercept X Endpoint and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.