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Constant Contact vs Fortinet FortiMail Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Constant Contact
Ranking in Cloud Email
7th
Average Rating
8.0
Number of Reviews
8
Ranking in other categories
Customer Data Platforms (CDP) (14th)
Fortinet FortiMail Cloud
Ranking in Cloud Email
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Secure Email Gateway (SEG) (8th)
 

Mindshare comparison

As of October 2026, in the Cloud Email category, the mindshare of Constant Contact is 4.5%, up from 3.1% compared to the previous year. The mindshare of Fortinet FortiMail Cloud is 3.6%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.6%
Constant Contact4.5%
Other91.9%
Cloud Email
 

Featured Reviews

DC
Owner/Founder at a tech services company
It enables me to create and manage an auto-responder series along with list growth management tools.
The goal is to continue to engage with my list. Keeping in touch with new and potential customers helps stay "on top of mind" when needing services.  Just like the name states, it has allowed me to stay in "constant contact" with my subscribers. The most valuable features are creating and…
HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is fun to design your newsletter based on the content you would like to deliver."
"The fact that we have been a customer for so long indicates how vital this solution is for our organisation."
"Email marketing is the most valuable aspect."
"Customer Service: Outstanding, with email, chat and call capabilities even on weekends."
"Just like the name states, it has allowed me to stay in "constant contact" with my subscribers."
"Customer Service: Very good but I would have liked to have 24 hours accessibility."
"Every email I send, gets people to click on something or contact me, and it works."
"Every time that we send one out, we will get some kind of response."
"The deployment is simple."
"The most valuable features are email ATB and Malware Analysis."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"The encryption features are most valuable to us."
"Overall, it is a comprehensive and reliable solution."
"The scanners with FortiMail are valuable."
"The antivirus profile, which has a sandbox on the cloud and on-prem, can help us deeply analyze the attachment for any virus attached."
"With Office 365, I would recommend using this solution as there would be no problem and everything will be taken care of."
 

Cons

"When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"Could use better search and certain editing traits."
"There are certain hiccups in the program that can be improved to make it more user friendly."
"All Constant Contact wants to do is keep you on a monthly subscription, so if you only want to send out emails on a quarterly basis you must either pay every month you do not use the product, or you must cancel your subscription and then re-open an account every quarter."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"Email sorting is missing from this solution."
"This solution is expensive, so the pricing could be improved to be more competitive."
"I can't see the feedback to the FortiMail gateway."
"Networking should be simplified."
"The dashboard could use improvement."
"The product could be improved by extending reporting tools and adding options for notification."
 

Pricing and Cost Advice

"The cost is fair, and you end up making enough in sales to pay for it."
"The price of this solution could be more competitive."
"You only have to purchase one license for multiple participants."
"When we're talking about pricing, other products have about the same price. That is normal."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"It's on a subscribed basis."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"The product's price is reasonable."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
9%
Construction Company
8%
Financial Services Firm
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
 

Also Known As

Retention Science
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Overview

 

Sample Customers

Pajama Program
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Constant Contact vs. Fortinet FortiMail Cloud and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.