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CrossBrowserTesting vs Worksoft Certify comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
29th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
89
Ranking in other categories
API Testing Tools (4th), Test Automation Tools (2nd)
 

Mindshare comparison

As of October 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 1.0% compared to the previous year. The mindshare of Worksoft Certify is 2.9%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify2.9%
CrossBrowserTesting1.3%
Other95.8%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Video recording of the script running in a cloud server."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"Due to serious testing needs across platforms and devices, we found CrossBrowserTesting a useful tool as it has the capability for functional testing, UI testing, automated testing just on few clicks."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"We would not be able to provide our services without their tools."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"Using Certify, we have been able to bring testing timescales down from three to four weeks of manual effort to a few hours of automated testing, preventing major defects from going into production and saving significant time for business users to focus on value‑adding activities."
"We are able to scale up the testing and to address more business-driven projects using Worksoft, which would not be possible with any other tools."
"It is a huge improvement, as it recognizes complex general applications, where most tools won't recognize the objects within them."
"Everything is very advanced, and all the actions are really good, so automation becomes even easier with these features."
"What I appreciate most about Worksoft Certify is its easiness; the user interface is very good, and all user interface elements are well designed."
"The turn around time for getting the automation tester familiarized with the tool is very quick, as it doesn't have any coding. It is fairly simple to understand."
"Worksoft Certify provided outstanding feature support for SAP test automation which is unrivaled by other tools in the market."
"It has definitely enabled us to scale up our testing."
 

Cons

"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"The "Getting Started" documentation for Selenium testing could be improved."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"Elements of 'real' mobile/tablet testing could be sped up, as I still sometimes experience lag, which no one loves."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"They need to keep working on the mobile interface, the API part, and they need to improve more on web applications."
"The downside of Worksoft Certify is related to loops and conditions. It is somewhat complex compared to other tools I have worked with."
"As for improvements or enhancements in Worksoft Certify, there are some object issues I have noticed with web scenarios."
"3 out of 10 -- You submit an email, so there's not really a hotline that you can call to talk to somebody on the other end."
"For beginners, I think this is the most problematic aspect."
"We're really hopeful for the mobile testing in Worksoft Certify going forward."
"I chose seven out of ten because, while Worksoft Certify is strong in SAP automation and end-to-end business process testing, there are a few areas where I experience limitations in day-to-day usage."
"Right now, Capture 2.0 doesn't really work for our Business Analysts."
 

Pricing and Cost Advice

"CrossBrowserTesting offered the best value for its price."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
"We would purchase more licenses right now if they were cheaper. Pricing is a little bit of a hindrance."
"I'm not aware of any licensing costs for Worksoft Certify."
"The typical range that we see is between 50 to 90 percent improvement in speed capabilities. Another aspect comes with the depth that they're able to test. It increases their capabilities overall to test at a broader level."
"The price is in line with everyone else's in the market. They are not cheaper nor more expensive than anyone else who was in our RFP."
"We could use Certify to do robotic process automation, which is basically running a process on your correction system instead of your test system. Therefore, we may do that in the future."
"By using automation, it reduced about 75 percent of the time when compared to any other tool."
"If we do one manual process, it could take approximately two hours. The same process using Worksoft probably takes ten minutes."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
9%
Manufacturing Company
15%
Construction Company
8%
Outsourcing Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
I am not certain about the pricing of Worksoft Certify. What I heard from my peers is that it is costly, and clients will be investing more money in this software.
What needs improvement with Worksoft Certify?
Based on my experience working in Worksoft Certify and this web application, there are several things that do not work as expected in Worksoft.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: October 2026.
917,403 professionals have used our research since 2012.