No more typing reviews! Try our Samantha, our new voice AI agent.

CrowdStrike Falcon Sandbox vs ESET PROTECT Enterprise comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
CrowdStrike Falcon Sandbox is valued for time savings in incident response, with mixed opinions on exact ROI and confidence.
Sentiment score
7.0
ESET PROTECT Enterprise offers strong returns with effective security, easy installation, and up to 30% cost savings over CrowdStrike.
The return on investment is excellent due to its functionality and ease of installation.
Director, Information Technology at Premier Realty Group
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
IT Manager at R K Khanna and Associates
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon Sandbox customer service is praised for responsiveness and effectiveness, despite occasional remote assistance issues.
Sentiment score
7.9
Customers praise ESET PROTECT Enterprise's support team for being knowledgeable, responsive, and helpful, often rating them 9 or 10.
I rate them a ten because the response has always been good; when you submit a case, the response is usually very clear and to the point, so it has been great as well.
Soc Manager at County of Orange, California
They respond within two hours after I raise a support ticket.
Security Senior Engineer at a consultancy with 51-200 employees
If I would rate support on a scale of 0 to 10, with 10 being the best, I would give them nine points.
Presales Consultant at Cyber Knight Technologies FZ LLC
The tech support from ESET is amazing, and I would rate it as ten out of ten.
Owner at Octo-Xpressions
They are very responsive and help in solving issues quickly.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
IT Manager at R K Khanna and Associates
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon Sandbox offers excellent scalability and reliability for organizations of all sizes, despite its high cost.
Sentiment score
7.5
ESET PROTECT Enterprise is highly scalable, efficiently expanding to thousands of devices, with performance varying across workstations and servers.
I would rate the scalability of the solution as very scalable, as it can support medium businesses, small businesses, and large enterprise businesses as well.
Presales Consultant at Cyber Knight Technologies FZ LLC
It can efficiently scale up to thousands of devices in an organization without issues.
Owner at Octo-Xpressions
I have used many products before, and this solution is definitely scalable.
IT Manager at R K Khanna and Associates
It is better suited for workstations rather than server environments.
Director, Information Technology at Premier Realty Group
 

Stability Issues

Sentiment score
7.8
Users rate CrowdStrike Falcon Sandbox highly for stability, finding it reliable with minimal issues and no significant stability concerns.
Sentiment score
7.4
ESET PROTECT Enterprise operates reliably with minimal maintenance, despite occasional update interruptions and manageable false positives.
We have not had any issues where we had to detonate something multiple times to get any sort of response back.
Soc Manager at County of Orange, California
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
IT Manager at R K Khanna and Associates
The solution is stable, and I have not encountered any glitches.
Owner at Octo-Xpressions
The solution is very, very stable.
Director, Information Technology at Premier Realty Group
 

Room For Improvement

CrowdStrike Falcon Sandbox struggles with deployment, user interface, slow support, and limited OS and malware detection features.
ESET PROTECT Enterprise needs better deployment, performance, automation, UI clarity, and efficient management, especially for mobile and Mac.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Security Senior Engineer at a consultancy with 51-200 employees
Additional integrations will be beneficial to cover the whole use cases.
Presales Consultant at Cyber Knight Technologies FZ LLC
There is a limitation to how long we can interact with the file, along with the types of operating systems available.
Soc Manager at County of Orange, California
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
They need to reduce the number of notifications on the endpoints.
Director, Information Technology at Premier Realty Group
It takes a lot of processing power when the machine is initially booted.
Owner at Octo-Xpressions
 

Setup Cost

CrowdStrike Falcon Sandbox is priced above mid-range, but some users find it affordable due to US data storage.
ESET PROTECT Enterprise's pricing is seen as cost-effective, offering good value despite being higher than some competitors.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
Security Senior Engineer at a consultancy with 51-200 employees
I think it can be expensive, but it depends on the products.
IT- Manager at Orient Craft Ltd.
It was indeed cheaper than competitors due to where they keep the data;
Soc Manager at County of Orange, California
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Director, Information Technology at Premier Realty Group
Comparing it to other solutions in the market, it was slightly higher.
IT Manager at R K Khanna and Associates
 

Valuable Features

CrowdStrike Falcon Sandbox excels in threat detection with automatic sandboxing, malware analysis, and enhances endpoint security and integration.
ESET PROTECT Enterprise offers robust security with efficient management, minimal resources, and strong threat detection for online transactions.
One of the key features is its policy-based notifications, which alert us to unauthorized actions.
Security Senior Engineer at a consultancy with 51-200 employees
This product is powerful in detection, which is the most important part because any customer wants a solution that detects what's happening.
Presales Consultant at Cyber Knight Technologies FZ LLC
The detailed report in CrowdStrike Falcon Sandbox contains additional information on the file itself and gives us something we can provide to other teams to further bolster or support our claim that something is either malicious or benign.
Soc Manager at County of Orange, California
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Director, Information Technology at Premier Realty Group
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
Owner at Octo-Xpressions
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
12th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
ESET PROTECT Enterprise
Ranking in Anti-Malware Tools
11th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Extended Detection and Response (XDR) (17th)
 

Mindshare comparison

As of October 2026, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.5%, up from 1.3% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.7%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
ESET PROTECT Enterprise1.7%
CrowdStrike Falcon Sandbox1.5%
Other96.8%
Anti-Malware Tools
 

Featured Reviews

BL
Soc Manager at County of Orange, California
Detailed sandbox reports have strengthened investigations and now provide clearer threat decisions
The additional quota was a factor that led us to consider a change; we went from five detonations per day to 250 per month. Multi-platform analysis in CrowdStrike Falcon Sandbox has helped identify threats. The effectiveness of CrowdStrike Falcon Sandbox has been roughly 90 to 100 percent for our operations. Custom indicators of compromise in CrowdStrike Falcon Sandbox add to our cybersecurity strategy; it is a small part of the strategy, but it plays a significant part in keeping all of the tenants that we have onboarded up to date on relevant files that we are seeing in our environment. That memory forensic capability in CrowdStrike Falcon Sandbox is not something we utilize significantly, but we know of its importance. We utilize memory forensics sometimes in CrowdStrike Falcon Sandbox to review the entropy snapshot; if we see a high level of entropy in the Sandbox report, that could lead to a decision that the file is most likely suspicious, but we use that as an additional item to review. Regarding how features of CrowdStrike Falcon Sandbox have benefited my organization, there is a real-time feature in CrowdStrike Falcon Sandbox, so we can deploy the operating system of choice; we can also analyze archived files, and those features have been helpful as we can interact with the file in certain ways and get additional interaction metrics. I rate CrowdStrike Falcon Sandbox overall as a solution at a nine out of ten. A higher interaction time with the file would give CrowdStrike Falcon Sandbox a ten out of ten for us. If you utilize Falcon Endpoint Protection, I would highly recommend CrowdStrike Falcon Sandbox because the telemetry goes hand-in-hand with that other product.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
report
Use our free recommendation engine to learn which Anti-Malware Tools solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
14%
Construction Company
12%
Comms Service Provider
9%
Comms Service Provider
14%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I was not involved much on the pricing, setup costs, and licensing of CrowdStrike Falcon Sandbox, but I did have some interaction with a quote; however, the quote compared to other options was one ...
What needs improvement with CrowdStrike Falcon Sandbox?
I think one of the limitations of CrowdStrike Falcon Sandbox is the amount of interaction time when we interact with the file; I believe there is a limitation to how long we can interact with the f...
What is your primary use case for CrowdStrike Falcon Sandbox?
My main use cases for CrowdStrike Falcon Sandbox are for additional telemetry and a confidence score on files, specifically from email or even from endpoints.
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...
What advice do you have for others considering ESET Protect?
I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and apply security policies effectively to protect their Windows environments. On a ...
 

Also Known As

No data available
ESET Protect, ESET File Security
 

Overview

Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. ESET PROTECT Enterprise and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.