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Cynet vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cynet
Ranking in Extended Detection and Response (XDR)
11th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Security Information and Event Management (SIEM) (18th), Endpoint Protection Platform (EPP) (17th), User Entity Behavior Analytics (UEBA) (8th), Endpoint Detection and Response (EDR) (16th), Threat Deception Platforms (2nd), Network Detection and Response (NDR) (9th), Ransomware Protection (4th)
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
12th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
10
Ranking in other categories
Network Detection and Response (NDR) (10th)
 

Mindshare comparison

As of October 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 6.0% compared to the previous year. The mindshare of Cynet is 2.5%, down from 3.0% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.8%
Cynet2.5%
Secureworks Taegis XDR1.2%
Other91.5%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Vishal Salve - PeerSpot reviewer
manager at a financial services firm with 201-500 employees
Automation has transformed threat detection and incident response and improves team efficiency
Cynet can be improved by enhancing third-party integrations, improving reporting and dashboard customization, and providing more advanced AI-driven analytics. Customization for automated response workflows would also help organizations tailor the platform to their specific security needs. There is room for improvement in reporting customization, third-party integration, and advanced analytics. I had to spend additional time tuning the alerts during the initial deployment to reduce false positives and align the detection with our environment, but these were minor challenges, and the platform has performed well for our specific needs. Regarding Cynet's AI capabilities, its governance and security capabilities are effective, but greater transparency into AI decision-making and additional customization options would further enhance confidence and control. There is still room for improvement in predictive analytics and better transparency into how certain detections are generated.
Mohammad Jundiah - PeerSpot reviewer
Solutions Architect at Qatar Datamation Systems
Centralized monitoring has strengthened threat hunting and improved ransomware protection
Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network. This monitoring and reporting can be conducted weekly or monthly. Centralized security monitoring and reporting is one of the most valuable aspects, as security fundamentally revolves around compliance. Having a centralized security monitoring platform that detects endpoints, networks, and cloud environments, including servers and switches, is essential. Secureworks Taegis XDR's architecture involves a collector device that collects all your data, even from small laptops, and allows you to monitor everything in one platform. This centralized system provides compliance and security visibility, ensuring evidence and visibility for your security and any compliance requirements you have. Analytics with Secureworks Taegis XDR give you a full preview of everything on your device. It takes all the inputs and outputs of your infrastructure; for example, if it is a firewall, it scans all of the traffic. While it is not a SIEM, it is an open XDR, which excels at conducting analytics. This represents one of its best features because Secureworks has implemented a machine learning model that can detect and analyze everything independently, providing AI-driven features. Integration with third-party tools is quite seamless. Secureworks Taegis XDR can integrate with virtually anything. One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operating system, whether protecting Linux or Windows servers. It boasts very good integration, and if a specific integration is not available, you can raise a ticket to Secureworks, and they will work on your integration, whatever it is, even if it is custom-built software. Secureworks Taegis XDR absolutely aids in efficiency. SOC augmentation extends an organization's existing SOC, which helps reduce alert fatigue significantly. It provides additional threat intelligence and expert investigation, making it very useful for organizations that have a security team but lack twenty-four seven coverage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"The solution's most valuable feature is the user interface."
"Its ability to react to cyber data attacks is awesome."
"Technical support is the best in class, in my opinion, because they have invested heavily in research and development."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"Its interface and pricing are most valuable, and it is better than other vendors in terms of security."
"Technical support staff were very responsive and very helpful."
"The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
"It has quite good detection and response features; they are improving continuously."
"The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point."
"The solution's most valuable aspect is the complete coverage as well as automation of protection and response, including its complimentary 24/7 SOC service, CyOps."
"They really have a solid product that will save companies a lot of money in licensing costs if they give them a try."
"This is one of the best technologies that we have had available in many years and it is a solution that I recommend."
"The most valuable feature is the monitored support behind it."
"The auto-triage feature of Secureworks Taegis XDR makes my workflow easier and efficient, helping me shorten the time of responding to every alert, make my activities productive, and manage everything that I need to check every alert and detection."
"The price for Secureworks Taegis XDR is very competitive."
"The features I find most valuable are the fact that Secureworks Taegis XDR runs itself without any form of intervention."
"Using Secureworks Taegis XDR has positively impacted our organization overall."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
"Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network."
"Secureworks Taegis XDR has positively impacted our organization by improving detection rates and reducing our time; as I mentioned, it saves us from manually going through all the logs, which is not practical."
"Sophos is a good XDR, and I recommend it for large companies since they have approximately 2,000 or 3,000 devices and can implement it as it is the best XDR."
 

Cons

"The main issue I could point out is the offline agents and the way that it is missing."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"Cortex XDR could be improved with more GUI features."
"The product's pricing could be better."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"The solution lacks real-time, on-demand antivirus."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"Their support for issues related to the portal or feature problems isn't great."
"Functions-wise, at present the times for events are not a user's local time, but we assume that will be corrected soon."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
"Cynet could improve when a reverse proxy is being used to connect to the servers. There could be an easier configuration because it is not plug-and-play."
"Cynet is capable and cloud-based, however, enterprise organizations often prefer on-premises servers for managing entire organizations."
"There is room for improvement in terms of support. The support should be faster to respond."
"I suppose everybody's working on AI these days. So, I would like to see more about AI-based threats."
"The efficiency or the smooth navigation of the website or the application can be improved in Secureworks Taegis XDR."
"I do not see any other problems with Secureworks Taegis XDR besides pricing."
"To improve Secureworks Taegis XDR, we need to enhance the support part."
"Customer support for Secureworks Taegis XDR is not that bad; they are reachable but not super efficient."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
"One negative aspect I always hear from customers is about the cost."
"Hardware compatibility could be an area for improvement."
"The pricing could be improved."
 

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"It's about $55 per license on a yearly basis."
"The pricing is okay, although direct support can be expensive."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"It is "expensive" and flexible."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"Everything is included in this one solution and the pricing is pretty competitive."
"My company's customers have to make yearly payments towards the licensing costs of the solution. Cynet is not expensive."
"The price should not be less than $100 which is quite reasonable for this solution because you are getting multiple components."
"This solution is expensive. I would rate the price as a three out of five when compared to similar products."
"Pricing wise, Cynet seems to be very competitive. The cost is probably lower than that offered by many of its competitors for all the functions and features it offers."
"The pricing was good."
"Cynet has a pay-as-you-go pricing model."
"Our billing is on a quarterly basis, but they have monthly or annual billing availability."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Manufacturing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Construction Company
8%
Financial Services Firm
16%
Manufacturing Company
11%
Comms Service Provider
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise9
Large Enterprise12
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you ...
What is your experience regarding pricing and costs for Cynet?
Cynet is not very costly. We can refer it to other customers because Cynet does not ask for additional costs for add-...
What needs improvement with Cynet?
One area where Cynet needs improvement is tamper protection for Mac and Linux agents. It currently has tamper protect...
What needs improvement with Secureworks Taegis XDR?
If there were a next release of the product, I would like to see an increase in playbooks, specifically for augmentat...
What is your primary use case for Secureworks Taegis XDR?
Clients are primarily using Secureworks Taegis XDR for securing endpoints, networks, and extending to cloud, identity...
What advice do you have for others considering Secureworks Taegis XDR?
One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operat...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Secureworks Taegis NDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Meuhedet, East Boston Neighborhood Health Center
Information Not Available
Find out what your peers are saying about Cynet vs. Secureworks Taegis XDR and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.