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DataCore SANsymphony vs NetApp HCI [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (5th), HCI (9th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SC
Founder at EKIUM
Storage platform has improved data performance and has provided reliable support for my clients
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see the stabilization of the Veeam implementation in the future, and perhaps the integration or officialization of compatibility with Proxmox and XCP-ng. With Proxmox, it wasn't easy while integrating it with third-party solutions. It's working, but it was a bit difficult to deploy.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In the time of using DataCore SANsympohny Hyper-converged-Infrastructure, we had no storage-related downtime in our environment."
"The bottom line is the software is what runs our applications on whatever storage vendor we choose - and it does so reliably."
"DataCore has helped provide flexible, highly available, high-performance storage that otherwise would have been outside our price range."
"I recommend taking a look at DataCore because it is a simple-to-use product that saved us from spending more money on additional hardware and support."
"I found the solution to be very stable."
"I am very happy with this product's ability to adapt, increase, and modify existing infrastructures."
"It is a stable solution."
"When we migrated from our physical SQL server hardware storage to SANsymphony's software-defined storage, with its clever caching mechanism, we saw a huge increase in performance."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"The scalability is great, because it can scale independently."
"Everything we've moved over runs two times faster and in some cases, a lot faster, far more than twice, which our users noticed."
"We went with NetApp based on the cost-effective solutions, technologies, and protocols."
"NetApp HCI is a stable solution."
"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
"NetApp HCI solves predictability challenges with industry-leading performance capabilities that allow the granular control of every application."
"It allows me to move a VM set and require extra performance. I can easily move them onto it and have it just run."
 

Cons

"Better integration into backup solutions like Veeam."
"Right now, the version used is run on Microsoft Windows Server. Having a Linux version or even an appliance would be better as it would eliminate the use of additional licensing for another piece of hardware."
"I would like to see reporting added, such as a monthly connectivity report."
"The alert system could have more features."
"Deduplication works but implementing it is complex."
"The cost is becoming prohibitive since they moved to a subscription model."
"For customers or technicians that don't speak and understand English, it could be great to have other languages support, all the more so given the number of countries in which SanSymphony is used."
"The only area I see lacking with DataCore is their support; it's not very good at all, and it's frankly very frustrating and has almost caused me to swear off the product."
"The initial setup is very painful. It's not straightforward, requires a lot of knowledge to get it going."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"Because of the repeated failure of the motherboard that we experienced, we have doubts about the stability of the solution, but I'm sure that in the near future it will be a great, reliable solution for us."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"The price should be lowered. It's a little expensive."
"The problem is that it needs to be much more stable, for example, when I want to do the upgrade to 1.7 that just released, I also need to issue a ticket to the support guy in India and he asked me to deploy another mlock. There are a lot of manual steps compared with other products."
"I would like to see a better upgrade process, like the one that ONTAP has."
"There are some legacy applications which still cannot be migrated. That is why we have to keep two environments: legacy and the new one. We would like to see more compatibility to move stuff."
 

Pricing and Cost Advice

"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"Make sure you are made aware of the annual subscription cost when purchasing."
"Pricing has improved but it is still expensive."
"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems."
"The pricing and licensing are better with DataCore."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"Its price is comparable to the competitors in the market."
"Its pricing is lower than our previous solution."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Manufacturing Company
13%
Comms Service Provider
11%
Construction Company
7%
Construction Company
20%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
I am saying that the pricing is reasonable. It's not that expensive, and the product is also pretty stable. It's a good solution and the price is okay regarding the other products.
What needs improvement with DataCore SANsymphony?
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see ...
What is your primary use case for DataCore SANsymphony?
I usually recommend DataCore SANsymphony for companies in the domain of research, energy, governmental, and education.
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Also Known As

DataCore Virtual SAN
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Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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