


In the identity management market, Idira Identity and CyberArk Identity are strong competitors. CyberArk seems to have the upper hand due to its robust security features and integration capabilities.
Features: Idira Identity offers integration with multiple IDs for Active Directory, strong SSO and MFA, and MDM solutions. CyberArk Identity provides password rotation, integration with UiPath Orchestrator, and a strong access management system.
Room for Improvement: Idira Identity needs to enhance its MDM features, user-friendliness, and scalability. CyberArk Identity could improve the setup complexity and integration support.
Ease of Deployment and Customer Service: Idira Identity and Delinea Runtime Authorization provide flexible deployment across various cloud environments. CyberArk Identity has mixed reviews on technical support, and Idira's support needs improvement as the company grows.
Pricing and ROI: CyberArk Identity is priced at a premium but delivers strong ROI with its security features. StrongDM offers a more cost-effective platform with flexible licensing, which benefits larger deployments.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
I can definitely say that it saved us time, and a lot of it. Probably months worth of time in engineering and IT support.
The onboarding of temporary privileged access accelerated significantly, allowing us to release consultants much faster than before, saving considerable money.
We need fewer employees now because StrongDM saves our time by eliminating manual work.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
They responded quickly to issues and were readily available for calls rather than waiting for email confirmations.
They also have very good documentation, where they often ask us to refer to a particular document but can provide excellent on-call support.
They help a lot with any issues we face.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
If a larger organization such as Microsoft or Dell adopted it, there would be more privileged accounts, showing the product's potential to grow if issues in maintenance and crashing are resolved.
StrongDM's scalability is impressive; it is highly available, and we never perceived any latency issues.
StrongDM has very large and good scalability, capable of providing a million data in a second, showcasing its great scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
CyberArk Identity is definitely a scalable solution; it all depends on the money that you have, as with anything else.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
The gateway sometimes crashes, and you are unable to retrieve passwords.
StrongDM is very stable; I cannot recall experiencing a glitch.
I rate the stability of the product five out of ten because crashes sometimes happen when we are working on it.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
StrongDM has limited MFA and passwordless options, relying heavily on time-based one-time passwords (OTP) or Duo, lacking support for true passwordless setups like biometrics or hardware YubiKeys, and it does not support per-session MFA.
It is difficult to find documentation or materials to review how it works, and there is less product material available in the market.
Integrating different teams, access policies, and existing identity workflows requires substantial planning.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
The setup cost was free, with technical staff aiding our onboarding, requiring us only to cover the license fee.
My thoughts on the pricing of StrongDM is that it is expensive.
The pricing for StrongDM is moderate, but the setup cost and licensing are costly.
Regarding pricing, it can be quite a lot for small companies.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
For comparison, Okta was around five dollars per user.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
One of the most powerful tools in StrongDM is audit logging.
Just-in-Time Access is the primary feature that works well and makes life easier for us here at LivePerson.
The best features for us are the centralized access control and the detailed audit logging, which allow us to provide temporary privileged access without managing VPNs ourselves.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
| Product | Mindshare (%) |
|---|---|
| Cisco Duo | 3.1% |
| Idira Identity | 3.9% |
| StrongDM | 0.9% |
| Other | 92.1% |


| Company Size | Count |
|---|---|
| Small Business | 66 |
| Midsize Enterprise | 29 |
| Large Enterprise | 93 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
Delinea Runtime Authorization offers advanced privileged access management with features like session logging and centralized access management, ensuring secure and efficient operations.
Designed for environments requiring secure privileged access, Delinea Runtime Authorization centralizes session logging and audit trails, integrates with SSO and MFA, and supports just-in-time access without credential exposure. It enhances security and compliance with seamless deployment across cloud environments, inheriting role-based controls and self-service options. Despite potential improvements needed in reporting, setup complexity, and integrations, it remains integral for managing secure access to servers, databases, and Kubernetes clusters.
What are the key features of Delinea Runtime Authorization?Used extensively in industries like finance, healthcare, and technology, Delinea Runtime Authorization helps manage privileged access by eliminating shared credentials and ensuring secure access across infrastructures. It supports compliance needs and enhances security for remote access management, particularly for environments requiring stringent security measures and efficient operational processes.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
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