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Devo vs Sumo Logic Observability comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Devo delivers valuable data capabilities and efficiency, offsetting costs with improved threat visibility and flexible pricing despite initial support challenges.
Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
Devo gives value to the end user and is saving compared to other products in the same category.
Principal Consultant at Syntx Sdn Bhd
In terms of return on investment with Devo, I'd say it has been costly due to the need for support and the overtime required for issues experienced at the beginning of the project.
Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
6.5
Devo's customer service is praised for dedication and availability but criticized for inconsistent response times and documentation.
Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Both response time and support quality need attention.
Team Lead Soc at a tech services company with 51-200 employees
Technical support from Devo is helpful.
Principal Consultant at Syntx Sdn Bhd
 

Scalability Issues

Sentiment score
6.9
Devo excels in scalability and adaptability, with users praising its seamless data management and robust enterprise performance.
Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Devo's scalability has its challenges.
Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.5
Devo maintains high stability with occasional minor issues, frequent updates, and a SaaS model prioritizing uptime, enhancing user focus.
Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
It is stable and reliable for our security operations.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
 

Room For Improvement

Devo needs better support, disk management, enhanced features, improved UI, stronger integrations, and refined documentation to satisfy users.
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
It's hard for us to keep pace since our original use case was 250 to 500 megabytes a day, and then it became two terabytes a day.
Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
Strategic Account Executive at a computer software company with 51-200 employees
The only option for us to run the playbook is to schedule the job for it. However, if I want to manually run the playbook, there is no option for doing so.
Team Lead Soc at a tech services company with 51-200 employees
 

Setup Cost

Devo offers competitive, all-inclusive pricing based on data ingestion, with concerns over metadata charges, supporting flexible billing options.
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
The pricing of the product is reasonable if we compare it with other Gartner leading products like Splunk, LogRhythm, Microsoft Sentinel, Google SecOps.
Team Lead Soc at a tech services company with 51-200 employees
 

Valuable Features

Devo offers high-speed search, robust analytics, and seamless integrations for effective large-scale data management and security operations.
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
Devo has 400 days of hot storage and you can draw your attack chain from more than a year if you are hunting for threats.
Team Lead Soc at a tech services company with 51-200 employees
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Strategic Account Executive at a computer software company with 51-200 employees
The product provides insight and analytics, and the visualization part contributes to how I understand data insights.
Principal Consultant at Syntx Sdn Bhd
 

Categories and Ranking

Devo
Ranking in AIOps
16th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
28
Ranking in other categories
Log Management (17th), Security Information and Event Management (SIEM) (16th), IT Operations Analytics (7th)
Sumo Logic Observability
Ranking in AIOps
29th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (70th), Cloud Monitoring Software (46th)
 

Mindshare comparison

As of October 2026, in the AIOps category, the mindshare of Devo is 2.0%, up from 0.8% compared to the previous year. The mindshare of Sumo Logic Observability is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
Devo2.0%
Sumo Logic Observability2.0%
Other96.0%
AIOps
 

Featured Reviews

Usama Khan - PeerSpot reviewer
Team Lead Soc at a tech services company with 51-200 employees
Advanced threat hunting has improved SOC visibility and now supports faster incident response
Devo can improve in how its connectors enhance integration with third-party tools. Devo's architecture works by having you deploy a relay server in the data center of the client side and Devo SIEM is basically on the AWS cloud. There are specific ports which are enabled on the relay server, which are 514 and 13000, 13151, 152. However, when we talk about databases and custom integrations, there are not default ports in the relay server. No default ports are defined. For JDBC drivers, the port number is 1433, but it is not in the relay server. You have to add it manually. For Oracle RDBMS, the port is 1521, and it is also not there by default. I would appreciate more third-party integrations including Fortinet and others. Machine learning models can also be improved. Playbooks in the SOAR can also be improved. Regarding playbooks for automation, we utilize playbooks for automation in SOAR for automated IOC blocking on a firewall, on a web application firewall, on DNS security, etc. The only option for us to run the playbook is to schedule the job for it. However, if I want to manually run the playbook, there is no option for doing so. This needs improvement.
Shamshir Nangla - PeerSpot reviewer
Site Reliability Engineer at LHV Bank
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Financial Services Firm
14%
Construction Company
13%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise13
No data available
 

Questions from the Community

What needs improvement with Devo?
Perhaps Devo could add some features in the future on the network part. Specifically, I think they could improve network traffic analysis capabilities.
What is your primary use case for Devo?
I have been using Devo as a partner and system integrator for three years. For log monitoring, the clients' use cases can utilize Devo perfectly. Compliance and security operation monitoring are th...
Ask a question
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Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
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Find out what your peers are saying about Devo vs. Sumo Logic Observability and other solutions. Updated: September 2026.
917,403 professionals have used our research since 2012.