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DX Spectrum vs Infraon IMS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Ranking in Network Monitoring Software
17th
Ranking in IT Infrastructure Monitoring
16th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (7th), Network Troubleshooting (7th), DX NetOps (1st)
Infraon IMS
Ranking in Network Monitoring Software
82nd
Ranking in IT Infrastructure Monitoring
57th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (32nd), Cloud Monitoring Software (50th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of DX Spectrum is 1.7%, up from 1.0% compared to the previous year. The mindshare of Infraon IMS is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Spectrum1.7%
Infraon IMS0.6%
Other97.7%
Network Monitoring Software
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
it_user1734441 - PeerSpot reviewer
Networking Head at Birla Corporation Ltd
Good statistical reporting, provides alerts via email, helpful support
The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to monitor your WAN and LAN infrastructure in a simple GUI."
"DX Spectrum has been great for us; it's the strongest available, the main problem is the pricing, but it's in accordance with the features."
"DX Spectrum is a solid solution."
"It gives an depth report of availability and outages, and by using it you can further analyze and find exactly where the bottlenecks lie."
"The event management that the tool provides is extremely powerful, but with that comes a bit of complexity."
"The support we have been receiving has been really good."
"The initial setup is very easy; after 10 minutes, you have a complete Spectrum up and running and you can start discovery immediately."
"From the business perspective, they have improved MTTR significantly, creating an elevated ROI ratio."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The backup, restore, and comparison features are all good."
"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."
"Overall, it's a wonderful one-stop ITSM solution for infrastructure."
"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."
"With Infraon, everything is already built-in so you are able to plug-and-play with the system."
 

Cons

"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"Code is very complex."
"Occasionally, usually after an upgrade, we see a few issues but these are almost always cleared up quickly by opening a case with CA."
"Most companies spend money on the license, but they don’t have a good administrator, to make use of all the good features, so they end up with a really expensive tool that does only the basic things, which any tool in the market could do probably better."
"Our consultant was four months on-site doing Spectrum setup and working through issues."
"There appears to be no intelligence within Spectrum itself, for example if we were to move a network device to a different switch port, it will see the neighbor as being available, but the link or switch port as down."
"I think they should improve or add advance performance reporting in the reporting part of Spectrum, they have recently replaced CABI with Jaspersoft in new version as a reporting integration."
"Needs better integration with all the other products in the Agile suite of tools; anything they could do to make that less complex, would be great."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
"Email support is a bit slow. Once you drop an email, it takes time."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"Technical support could use some improvement in terms of their response times and diagnostic accuracy."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
 

Pricing and Cost Advice

"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"Spectrum is expensive."
"The price of the solution is reasonable."
"DX Spectrum's pricing is neither expensive nor cheap."
"The solution's pricing could be better."
"The price is good enough to expect an ideal solution. It's expensive."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"DX Spectrum's pricing depends on the license number. It is affordable."
"The pricing is reasonable, given the features that they provide."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"Licensing is calculated on a per-user basis."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
14%
Construction Company
10%
Manufacturing Company
10%
Manufacturing Company
16%
Comms Service Provider
15%
Outsourcing Company
14%
Financial Services Firm
13%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Also Known As

CA Spectrum
Everest IMS
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about DX Spectrum vs. Infraon IMS and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.