DX Unified Infrastructure Management and Meraki Dashboard compete in infrastructure management and monitoring. DX Unified Infrastructure Management holds the upper hand in monitoring capability, while Meraki Dashboard is favored for its user-friendly management and visualization.
Features: DX Unified Infrastructure Management provides extensive monitoring probes, agent-based technology for non-Java systems enhancing stability, and significant scalability with diverse OS support. Meraki Dashboard offers centralized management with layer 7 filtering, a simplified VPN setup, and extensive integration capabilities.
Room for Improvement: DX Unified Infrastructure Management could improve in customer support, increase VMware monitoring efficiency, and offer better filtering and maintenance mode. Meraki Dashboard needs improvement in licensing complexity, VPN client functionality, and enhanced user interface guidance.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management supports hybrid, on-premises, and public cloud environments but faces criticism in customer service post-CA acquisition. Meraki Dashboard supports private and public cloud deployments and is praised for straightforward licensing and responsive technical support.
Pricing and ROI: DX Unified Infrastructure Management is expensive but its functionality often leads to a positive ROI. Meraki Dashboard is considered costly but offers pricing flexibility and device licensing options which users find beneficial in terms of operational simplicity and network visibility.
A patching process that used to take about two hours can now be done within a ten-minute window due to automation.
Being able to reduce the headcount to one user who is comfortable with the workload has probably been the biggest benefit and return on investment.
I have seen a return on investment with fewer staff needed and better productivity.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
I would rate the support team 10 out of 10.
I would rate the customer support a perfect 10.
The support response time can be slow, sometimes taking up to fifteen hours.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
Once they're plugged in, they pick up all the configuration they need.
Sometimes the new features do not clearly indicate whether there is an additional cost associated with my licensing level.
If you have flexibility in your network design, expansion is very easy.
I've never had Meraki Dashboard be offline or down.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
The network has been working for the past 2.5 years and is performing very well.
Better support and more accessible resources are crucial.
A backup feature for devices in Meraki, including a way to back up and export backups of devices from the portal.
AI capabilities present a significant opportunity for improvement for Meraki Dashboard as well; anything that has to do with incident and reporting needs a proactive approach, not just a reactive one.
I need more in-depth Meraki security appliance system performance monitoring, enabling Meraki Dashboard to actively monitor and report on MX or security appliance CPU and memory utilization. Currently, that information is not reported in Meraki Dashboard, and I have faced multiple instances of Meraki MXs being overloaded without knowing until users start reporting issues.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
If our organization were moving and we were prior customers of Cisco, we should receive a discount on our license because the licensing is very costly.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
Meraki Dashboard positively impacts my organization by enabling live monitoring. If someone unplugs the power cable, if the switches are down, if there is an outage, or if there is any misconfiguration, we get an alert from Cisco in our mailbox.
Meraki Dashboard helps cut down on time because we're troubleshooting in a single pane of glass.
My teams incorporate AI assistant insights and root cause recommendations within Meraki Dashboard into our day-to-day triage workflows, making the AI assistant functionality in Meraki Dashboard one of our first go-to troubleshooting tools.
| Product | Mindshare (%) |
|---|---|
| Meraki Dashboard | 0.8% |
| DX Unified Infrastructure Management | 1.1% |
| Other | 98.1% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 19 |
| Large Enterprise | 45 |
DX Unified Infrastructure Management offers scalable, easy deployment with flexible multi-tenancy and extensive monitoring capabilities for managed service providers.
DX Unified Infrastructure Management serves managed service providers by providing comprehensive infrastructure monitoring for servers, applications, networks, databases, cloud environments, and data centers. It features a Unified Monitoring Portal and predefined templates for enhanced usability. Robust reporting and alerting features provide critical insights while offering agent-based and agentless options to support diverse infrastructure requirements. The system's integration capabilities and application-level monitoring are key strengths, while a customizable framework allows for effective automation and probe management, consolidating data sources efficiently.
What are the key features of DX Unified Infrastructure Management?Managed service providers and integrators implement DX Unified Infrastructure Management globally, engaging clients in regions like the US, Europe, South America, and Asia. They replace older systems like Nagios and Cacti for more modern infrastructure management. It is widely used for client infrastructure management with capabilities like URL monitoring and synthetic transactions, supported by a modern HTML5 UI. Faster adaptation to new technologies, improved web admin tools, optimization of reporting, and reduced manual tasks are continually addressed, enhancing system performance, particularly for Linux environments.
Meraki Dashboard offers intuitive, cloud-based network management, simplifying tasks with centralized control, real-time monitoring, and comprehensive security.
Offering ease of use and a single-pane-of-glass view, Meraki Dashboard enhances network management through centralized monitoring and configuration. Its intuitive interface allows remote device management, policy configuration, and real-time alerts. Cloud-based access provides scalability and automatic updates, while detailed analytics and security measures ensure robust control over networks. Though some users mention complexity in certain configurations and third-party integration gaps, its continuous improvement and network management efficiency accommodate extensive business requirements.
What are the Key Features of Meraki Dashboard?Enterprises deploy Meraki Dashboard for diverse network management purposes, including monitoring, access point deployment, security configuration, and VLAN and LAN management. In education, it provides centralized Wi-Fi management and ensures secure student access. Retail businesses utilize it for seamless device integration and analytics, while healthcare facilities employ its robust security and real-time monitoring to safeguard patient data and maintain network efficiency. Its cloud-based interface enhances control and visibility across numerous sites, simplifying management and configurations.
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