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DX Unified Infrastructure Management vs ObserverLIVE comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
49th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (16th), IT Infrastructure Monitoring (33rd), Cloud Monitoring Software (27th), AIOps (20th)
ObserverLIVE
Ranking in Network Monitoring Software
100th
Average Rating
0.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.1%, up from 0.5% compared to the previous year. The mindshare of ObserverLIVE is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.1%
ObserverLIVE0.3%
Other98.6%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
M
IT manager at Mannai
Seamless packet analysis, deep visibility, and end-to-end network monitoring
We have experience with the VIAVI solutions, specifically the ObserverLIVE platform, which we use for network performance monitoring VIAVI helps by providing deep visibility on packet analysis end-to-end, which assists in identifying issues quickly and efficiently. VIAVI is very strong when it…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Through action automation (using NAS and robot actions) we got reduced operational effort, improved operative tasks, and optimization of resources."
"The most valuable feature for us are the way it brings silo products together that we've invested in over the years, and it allows us to consolidate our views for our customers."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It’s been very stable, it’s flexible, and it really fits our business needs and business model."
"The most valuable feature is the very large probe number, over 180, for different technologies, that all communicate their metrics through one product."
"By getting an early warning about problems, services can have high availability and perform well."
"VIAVI is very strong when it comes to packet analysis, especially with SDN, ACI, and Cx."
 

Cons

"Overall, I’d say they’re fairly good. I think when compared to a couple of years ago, support has gone down a bit rather than up."
"If there was a way to better harvest information from other sources to configure the components, it would make it easier to do."
"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"It needs a little bit more functionality in the Admin Console."
"The UIM has no features through goods and services yet. ​"
"A lot of the admin is web-based. Having the web-admin portal be a bit more scalable and adding the feature of responsive decision-making process, it would be of benefit to us and I’m sure to others as well."
"One of the things we'd like to see is a more streamline and baseline reporting mechanism."
"UIM does have a large initial learning curve for new users, and you must learn the basic architecture."
"VIAVI needs to include a Simple Network Monitoring Protocol (SNMP) for end-to-end monitoring solutions."
 

Pricing and Cost Advice

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"CAD $400,000 annually."
"Reasonable setup cost and licensing prices."
"The license cost depends on the number of probes and robots."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
13%
Construction Company
13%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
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Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Exmark Manufacturing, Foskor, US Deptartment of Veteran Affairs
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in Network Monitoring Software. Updated: October 2026.
917,433 professionals have used our research since 2012.