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Eggplant Performance vs SmartBear TestComplete comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Performance
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (15th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (6th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Eggplant Performance is designed for Performance Testing Tools and holds a mindshare of 2.3%, up 1.9% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.3% mindshare, down 5.8% since last year.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Performance2.3%
OpenText Professional Performance Engineering (LoadRunner Professional)16.8%
Tricentis NeoLoad14.1%
Other66.8%
Performance Testing Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.3%
Tricentis Tosca10.5%
OpenText Functional Testing8.5%
Other75.7%
Test Automation Tools
 

Featured Reviews

Shyam_Prasad - PeerSpot reviewer
AVP - Testing & QA at Laminaar Aviation
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources familiar with Eggplant in India is challenging due to lack of affiliation programs and so on.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"We find the solution stable and scalable."
"Customer Service: Excellent and very personal."
"It's been a revelation to us in terms of its ability to assist us in exploratory testing and to integrate with our current model-driven architecture."
"We've been really fortunate in that we've had virtually zero downtime in all the time we've been using Eggplant."
"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"Even with my limited programming knowledge, I was able to create automation tests using the Keyword Test feature."
"The reporting is ready to use and doesn't require any setup."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required."
"The most valuable feature of SmartBear TestComplete for me is the image comparison functionality; it quickly detects any changes in the UI."
"Possibility of the automated testing, installing plugins and extensions, data-driven testing and debugger."
"The solution has a very nice interface."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"TestComplete is a great product."
 

Cons

"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"Bugs occur fairly frequently, but they are very responsive in identifying them and scheduling them for fixes in future releases."
"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"One area I can think of to improve is the usability of the reports that we get."
"There often are issues with web test execution."
"Product ungracefully crashes or hangs sometimes."
"The level of technical support leaves a lot to be desired."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools like Notepad++."
"I pay for support and maintenance; having used the “support” functions through online forums, I can say there is room for improvement."
"LoadComplete could be a little more user-friendly, but is still better than LoginVSI."
"What is currently missing from this solution is better support for mobile testing."
 

Pricing and Cost Advice

"The pricing is competitive in India."
"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"Our ROI is about $10,000 a year."
"SmartBear TestComplete is an expensive tool."
"The pricing is a little above average — it could be lower."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"It comes with a high cost."
"The product is becoming more and more expensive."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The pricing is pretty reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
8%
Construction Company
8%
University
7%
Manufacturing Company
13%
Financial Services Firm
12%
Outsourcing Company
11%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Also Known As

TestPlant eggPlant Performance
No data available
 

Overview

 

Sample Customers

Cisco
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText, Apache, Tricentis and others in Performance Testing Tools. Updated: October 2026.
921,523 professionals have used our research since 2012.