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Elastic Security vs Logz.io comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Elastic Security provides satisfactory ROI and cost savings, though users experience varied support levels and payback periods.
Sentiment score
8.7
Logz.io enhances ROI by streamlining monitoring, reducing costs, and improving system reliability, response accuracy, and customer satisfaction.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
Assistant Director at PTA
The accuracy of responses has also enhanced, leading to money savings and improved uptime, resulting in happier customers and overall positive metrics, indicating we have seen a return on investment.
Associate Director at Husk Power Systems
The biggest ROI comes from the reduced troubleshooting effort, less time spent managing logging infrastructure, and faster issue resolution.
DevOps Engineer at Veefin
 

Customer Service

Sentiment score
6.4
Elastic Security support is inconsistent; users favor community and documentation, while premium users seek more responsive and personalized help.
Sentiment score
6.1
Logz.io's customer service is praised for responsiveness, though some suggest improved bug handling and consistent follow-up communication.
Most of the time when my team encounters issues, they receive responses within 24 hours.
Assistant Director at PTA
Support is prompt and helpful.
Senior Cyber Security Manager at a tech services company with 11-50 employees
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
Cyber Security Lead at Orange
The team is very responsive and knowledgeable whenever we need their assistance.
DevOps Engineer at Veefin
I have not had to reach out for customer support from Logz.io, as it has been very easy to set up and work with.
Associate Director at Husk Power Systems
 

Scalability Issues

Sentiment score
7.3
Elastic Security offers scalable solutions adaptable to various environments, praised for flexibility and requiring careful planning for integration.
Sentiment score
6.8
Logz.io is praised for scalability and flexibility, handling growth efficiently, though minor issues and cost concerns exist.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
Assistant Director at PTA
Elastic Security is quite scalable.
Cyber Security Lead at Orange
Logz.io handles the growing log volumes and additional services very well without requiring major architectural changes from our side.
DevOps Engineer at Veefin
Logz.io has managed our organization's growth well; we have actually scaled down slightly to optimize for cost, which has worked well.
Associate Director at Husk Power Systems
 

Stability Issues

Sentiment score
7.7
Elastic Security is generally stable and reliable but can face challenges with big data and requires careful configuration.
Sentiment score
8.4
Logz.io is stable, handling large data, with effective support, positive user feedback, and aligning well with SLAs.
In terms of stability, I would rate Elastic a solid eight out of ten.
Senior Cyber Security Manager at a tech services company with 11-50 employees
 

Room For Improvement

Elastic Security needs improvements in authentication, usability, automation, scalability, integration, and pricing, with user-friendly dashboards and documentation.
Logz.io users seek improved access control, AI features, pricing, and dashboard customization for enhanced functionality and scalability.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
Senior Cyber Security Manager at a tech services company with 11-50 employees
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
Cyber Security Lead at Orange
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Assistant Director at PTA
Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI.
Associate Director at Husk Power Systems
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility.
DevOps Engineer at Veefin
 

Setup Cost

Elastic Security provides a free open-source option, competitive pricing, and subscription plans, appealing to cost-conscious enterprises.
Logz.io's pricing receives mixed reviews; it's seen as both expensive and cost-effective, with transparency and flexible features appreciated.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
Senior Cyber Security Manager at a tech services company with 11-50 employees
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Assistant Director at PTA
Elastic Security is considered cost-effective, especially at lower EPS levels.
Performance Practice Specialist at a local government with 10,001+ employees
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits.
DevOps Engineer at Veefin
While their pricing is quite good compared to the industry, from my company's perspective, we expect better value.
Associate Director at Husk Power Systems
 

Valuable Features

Elastic Security provides scalable, customizable threat response with fast search, real-time analysis, and strong community support for actionable insights.
Logz.io offers scalable log management, AI insights, integrations, and supports data interpretation with usage-based billing, enhancing productivity.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Assistant Director at PTA
The platform provides more visibility and requires less effort in monitoring.
Performance Practice Specialist at a local government with 10,001+ employees
Elastic Security is as flexible and configurable as Microsoft Sentinel.
Senior Cyber Security Manager at a tech services company with 11-50 employees
Having logs from all the services and infrastructure in one place reduces our troubleshooting time and also improves incident response.
DevOps Engineer at Veefin
The best features Logz.io offers, particularly in log management, include the AI integration, which immediately conducts root cause analysis based on issues without needing a lot of manual setup.
Associate Director at Husk Power Systems
 

Categories and Ranking

Elastic Security
Ranking in Log Management
13th
Ranking in Security Information and Event Management (SIEM)
11th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Endpoint Detection and Response (EDR) (23rd), Security Orchestration Automation and Response (SOAR) (10th), Extended Detection and Response (XDR) (13th)
Logz.io
Ranking in Log Management
28th
Ranking in Security Information and Event Management (SIEM)
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Log Management category, the mindshare of Elastic Security is 3.4%, up from 2.9% compared to the previous year. The mindshare of Logz.io is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Elastic Security3.4%
Logz.io1.2%
Other95.4%
Log Management
 

Featured Reviews

Laurentiu Popescu - PeerSpot reviewer
Cyber Security Lead at Orange
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
Arkajyoti Misra - PeerSpot reviewer
Associate Director at Husk Power Systems
AI-driven observability has reduced investigation time and now improves uptime and customer trust
As for improvements needed in Logz.io, I think cost or pricing is always a consideration, especially since I come from a startup and an Indian company, making us look for products that provide better value for money. Compared to the market, their pricing appears decent but might need reevaluation as we scale further to remain competitive. The main concern for me is pricing, as feature-wise, I believe Logz.io is on par with other tools available in the market; however, it is not as widely discussed. Their features align with offerings from Elastic Stack and other prominent tools, including functionalities available from Prometheus or Grafana, providing centralized logging and other capabilities in the UI, so while the product direction is solid, improved pricing would immensely benefit us. I believe we have covered almost everything regarding improvements needed for Logz.io.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Government
8%
Comms Service Provider
17%
Financial Services Firm
11%
Construction Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise15
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What needs improvement with Elastic Security?
I do not have any specific recommendations for improvements in Elastic Security, but I feel that the AI module should get more mature. These machine learning algorithms become better with time; as ...
What is your experience regarding pricing and costs for Logz.io?
My experience with pricing, setup cost, and licensing indicates that we feel we could extract more value from it. While their pricing is quite good compared to the industry, from my company's persp...
What needs improvement with Logz.io?
As for improvements needed in Logz.io, I think cost or pricing is always a consideration, especially since I come from a startup and an Indian company, making us look for products that provide bett...
What is your primary use case for Logz.io?
My main use case for Logz.io is to better understand the logs that we have, providing smarter observability. We generally use the Elastic Stack, and Logz.io integrates very well with it, and they e...
 

Also Known As

Elastic SIEM, ELK Logstash
Logz
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Find out what your peers are saying about Elastic Security vs. Logz.io and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.