No more typing reviews! Try our Samantha, our new voice AI agent.

ESET Endpoint Protection Platform vs Heimdal Patch and Asset Management comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Endpoint Protection Pl...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Advanced Threat Protection (ATP) (20th), Anti-Malware Tools (9th)
Heimdal Patch and Asset Man...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Patch Management (39th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
ESET Endpoint Protection Platform2.2%
Microsoft Defender for Endpoint6.5%
CrowdStrike Falcon5.6%
Other85.7%
Endpoint Protection Platform (EPP)
Patch Management Mindshare Distribution
ProductMindshare (%)
Heimdal Patch and Asset Management0.8%
NinjaOne6.7%
Microsoft Configuration Manager6.3%
Other86.2%
Patch Management
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks has changed the way my security team detects, investigates, and responds to threats, as we are able to see the files, unwanted files, unsecured files, and unauthorized files, so we are quarantining them."
"The user interface of the solution is sophisticated and straightforward."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"The product is very good, it has caught a lot of exploits that most products would not."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"They did what they said, and this solution could apply to any scenario."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"It is a simple platform to use."
"The performance of the solution is very good it does not impact my hardware and is user-friendly."
"It is absolutely invisible once running."
"In terms of the current global landscape, it is a great solution."
"ESET Smart Security protects your computer against real world threats and malware attacks and provides added security layer with spam filtering, firewall and parental control."
"The most valuable features for me in ESET Endpoint Security are the antivirus feature and detection."
"I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
"The solution is very lightweight and does not consume that much processor in terms of CPU utilization, and the centralized management system is very good."
"ESET Endpoint Security is stable, I did not have any issues with it."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"Limited remote connection."
"A better pricing plan would make this product more competitive."
"The downside to the solution is that there are a large number of false positives."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"ESET Endpoint Antivirus could improve the mobile device experience by having more coverage."
"I would like for the solution to be simpler to understand. While it satisfies our needs at the moment, it is really only understandable to those with a strong computer background."
"Pricing for ESET Endpoint Security could be lower because here in Hungary, it's expensive."
"It would be great to have VIP functions added to the solution in a future release."
"The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation."
"I saw a bunch of false positives which need to be fixed."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"It has a yearly renewal."
"I feel it is fairly priced."
"The cost depends on your chosen license type, like Pro or other licenses."
"I don't have any issues with the pricing. We are satisfied with the price."
"The price of the solution is high for the license and in general."
"Our customers have expressed that the price is high."
"Cortex XDR's pricing is ok."
"The price is on the higher side, but it's okay."
"I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more."
"The price of the solution is reasonable compared to competitors."
"The price of the solution is very good compared to other solutions."
"It's a cost-effective product"
"The pricing can be a bit more flexible."
"As is the general rule with anything, the solution could be cheaper."
"It is just under $20 a user per year, and there are no additional costs. I would rate it a five out of five in terms of pricing."
"You need to pay for the ESET Endpoint Antivirus license monthly or yearly, whichever you choose."
"I rate the solution's pricing a five out of ten."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
14%
Comms Service Provider
11%
Manufacturing Company
11%
Construction Company
8%
Construction Company
16%
Agriculture
11%
Financial Services Firm
7%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is ver...
What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could ...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When a...
Ask a question
Earn 20 points
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Thor Foresight Enterprise
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Brother, Symbion, CPH West
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: October 2026.
917,433 professionals have used our research since 2012.