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ExtraHop Reveal(x) 360 vs Netsurion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ExtraHop Reveal(x) 360
Ranking in Extended Detection and Response (XDR)
26th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (17th), Container Security (35th), Network Traffic Analysis (NTA) (11th)
Netsurion
Ranking in Extended Detection and Response (XDR)
44th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (20th), Security Information and Event Management (SIEM) (49th), SOC as a Service (8th), Managed Detection and Response (MDR) (30th)
 

Mindshare comparison

As of October 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 6.0% compared to the previous year. The mindshare of ExtraHop Reveal(x) 360 is 1.2%, up from 0.6% compared to the previous year. The mindshare of Netsurion is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.8%
ExtraHop Reveal(x) 3601.2%
Netsurion1.1%
Other92.9%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2857197 - PeerSpot reviewer
Lead IT Service Analyst at a manufacturing company with 10,001+ employees
Cloud-native threat detection has improved incident investigations and now reduces breach risk
We have covered most of the features over the past three years and look forward to discovering more as we work closely with the ExtraHop technical team, who are open to sharing what they have developed. Pricing is on the higher side, typically based on load, volume of traffic, and deployment scale. The advanced detection capabilities provide significant value in reducing investigation time, making the licensing and pricing acceptable for larger organizations. ExtraHop Reveal(x) 360 has undeniably improved our security posture, reduced manual investigation efforts, and facilitated fast threat detection mechanisms, which all help prevent costly potential breaches in enterprise environments. ExtraHop Reveal(x) 360's SaaS environment is well-suited for cloud, on-premises, and hybrid environments, effectively addressing real-life scenarios involving east-west and north-south traffic. The platform is recommended for large organizations in need of comprehensive detection capabilities. I would rate this product overall as an 8 out of 10.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"The user interface of the solution is sophisticated and straightforward."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"The integrations are out-of-the-box, as are the playbooks."
"Stability is one of the features we like the most."
"The anti-exploit is impenetrable."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"ExtraHop Reveal(x) 360 has undeniably improved our security posture, reduced manual investigation efforts, and facilitated fast threat detection mechanisms, which all help prevent costly potential breaches in enterprise environments."
"It is scalable."
"It stands out for its intuitive and efficient user interface, robust detection capabilities with minimal false positives, and the ability to handle encrypted traffic, making it a valuable asset for network security and management."
"Their technical support is more effective and of better quality than other competitors."
"ExtraHop Reveal(x) 360 has positively impacted my organization by helping us detect abnormal activity on our network that we could not detect through our SIEM or XDR platform."
"It is very easy to collect and handle data in ExtraHop Reveal(X) Cloud. Integration with Big Data is also easy. Many of our customers integrate it with Big Data platforms like Splunk or Elastic. It is also easy to handle and easy to understand."
"Expediting incident response is really great."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"We use those standard reports every day and monitor them, and it probably saves us three hours a day because the solution is doing the consolidation of the log files for us."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"Of all the products and vendors that we've used, I've never had a more positive experience with a support team than with EventTracker's support team."
 

Cons

"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"Cortex XDR could be improved with more GUI features."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"Based on our experience so far, its implementation is quite complex."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"A drawback includes bucket storage limitations for payload data, necessitating timely extraction for thorough investigations."
"They can include integration with SAP. Currently, no vendor provides network performance monitoring in the SAP market. It is a very big market. We have around 400 customers for SAP in Korea. In the USA, there are more than 10,000 customers."
"There needs to be more support."
"I would like to see ExtraHop Reveal(x) 360 improved by integrating XDR features with NDR."
"One challenge with ExtraHop Reveal(x) 360 is its pricing, which tends to be comparatively high in the marketplace."
"Their professional service can be improved."
"Where there is an opportunity for improvement is in the interface used for performing the searches."
"I would like to see a faster response when we see things like 15,000 lockouts."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"The hosted on-premise hardware that we were using was having issues. The performance of it was horrendous, but we weren't using it."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"I am using the Community edition."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Our customers have expressed that the price is high."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The price of the product is not very economical."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"When compared to other solutions, it aligns with the market average, indicating a competitive pricing level."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"Our pricing for Netsurion last year was US $52,000 per year."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
13%
Financial Services Firm
10%
Construction Company
8%
Outsourcing Company
8%
Outsourcing Company
19%
Construction Company
11%
Manufacturing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ExtraHop Reveal(x) 360?
One challenge with ExtraHop Reveal(x) 360 is its pricing, which tends to be comparatively high in the marketplace. In...
What advice do you have for others considering ExtraHop Reveal(x) 360?
We have covered most of the features over the past three years and look forward to discovering more as we work closel...
What is your primary use case for ExtraHop Reveal(X) Cloud?
I use ExtraHop Reveal(x) 360 as our cloud-native NDR platform, with primary use cases including monitoring real-time ...
Ask a question
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ExtraHop Reveal(X) Cloud, Reveal(X) Cloud
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Wizards of the Coast
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about ExtraHop Reveal(x) 360 vs. Netsurion and other solutions. Updated: October 2026.
917,403 professionals have used our research since 2012.