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ExtremeCloud IQ vs OpenText Network Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (11th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
OpenText Network Automation
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Network Automation (14th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.8%, up 2.7% compared to last year.
OpenText Network Automation, on the other hand, focuses on Network Automation, holds 3.1% mindshare, down 3.4% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
ExtremeCloud IQ2.8%
Cisco DNA Center7.3%
OpenText Network Node Manager5.3%
Other84.6%
Network Management Applications
Network Automation Mindshare Distribution
ProductMindshare (%)
OpenText Network Automation3.1%
Red Hat Ansible Automation Platform14.3%
Cisco DNA Center9.8%
Other72.8%
Network Automation
 

Featured Reviews

Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.
reviewer1480065 - PeerSpot reviewer
Service Operations Engineer at a tech vendor with 10,001+ employees
Allows to upload necessary firmware to your device and perform the upgrade
With OpenText Network Automation, firmware can be uploaded for specific devices. If you need to upgrade a device, you can use this tool, though it may not apply to all devices. The software allows you to upload the necessary firmware to your device and perform the upgrade. Additionally, it enables you to check multiple devices for specific configurations and automates the search process and the configuration of multiple devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, this product does what we've asked it to do."
"The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."
"Overall management / UI is great, there is a lot to it, but it is well organized and relatively simple to use, and the guest user portal and generation of PPSK's has proven invaluable."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems, and now we don't have any more reports and everything works fine."
"I would recommend Aerohive to anyone seeking a robust cloud-based WIFI system."
"ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems."
"One of the most fancy nice-to-have are the BR routers, allowing to work from home as if you were at the office."
"Customer service is probably the area I am most happy with; Aerohive is easy to get in touch with, quick to answer any questions, and they were very patient with me."
"When compared with SolarWinds, it is more user-friendly, and tasks can be completed more quickly."
"With OpenText Network Automation, firmware can be uploaded for specific devices. If you need to upgrade a device, you can use this tool, though it may not apply to all devices."
"We're able to set security policies and configure devices exactly how we want them."
"Pushing the network configuration to bulk devices. This saves a considerable amount of time that the engineer spends in pushing the network configuration."
"Micro Focus tools are mature tools, that are well developed."
"It's great because you have a one-unit solution to aggregate network data, so it's one entry point for getting all the configuration into the same dashboard or same application."
 

Cons

"The dashboard and stability need to be improved."
"In the early days there were some stability issues with the code, but they corrected them quickly."
"I struggled with the documentation."
"Their firewall configuration gets funky and it can be difficult to understand."
"Aerohive pricing is a little high on the hardware and licensing, but for the price, I like them very much."
"We'd like to have a cloud dashboard from which we can see all devices."
"Technical support has declined in recent years. Fairly functional however much more difficult than in the past to get escalated to someone that can help investigate specific issues."
"Aerohive's new version of HiveManager, known as NG, while offering new features, still needs development and an ability to migrate from "classic" versions of HiveManager."
"We've found some problems that may or may not have to do with our infrastructure. There are also some software defects that we've found."
"When compared to other automation tools that are available in the market, more can be done to improve this solution."
"We just spoke with some of the product managers. We are getting some serious performance issues that have some serious repercussions for support."
"The tool performs slowly."
"Level one administration task can be defined in Micro Focus Network Automation but it could be more simplified."
"Compatibility of the devices needs to be enhanced, as it seems to be limited."
 

Pricing and Cost Advice

"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."
"ExtremeCloud IQ's pricing is high."
"Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."
"ExtremeCloud IQ's pricing is medium, but its support contract costs more."
"Price-wise, it is a reasonable tool."
"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."
"I am not involved in the price, but I am sure that it is not cheap."
"Pricing is reasonable, but if you compare it with other network Operation Management tools that are available on the market, it's expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
8%
Performing Arts
15%
Financial Services Firm
12%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
No data available
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are ...
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Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Micro Focus Network Automation, HPE Network Automation
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Tech Mahindra, Avea, China Merchants Bank, NNIT, Distinctive Software Solutions, Virgin Media, NEC Australia, Osiatis, Hostworks, Retegal, Allianz Shared Infrastructure Services SE (ASIC), State of Kansas Division of Information Services and Communications (DISC)
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