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Flowable vs Pega Platform comparison

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Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
665
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Flowable
Ranking in Business Orchestration and Automation Technologies
27th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Process Automation (25th)
Pega Platform
Ranking in Business Orchestration and Automation Technologies
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (5th), Rapid Application Development Software (13th), Low-Code Development Platforms (8th), AI Software Development (11th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Simon Greener - PeerSpot reviewer
Solutions Architect at Cohga Pty Ltd
Helps to control the workflow and business process components of customers' operations but OSGi integration can be challenging
I'd rate my experience with the initial setup of Flowable at about a three out of ten, but for our developers, it's probably closer to a six. I found it challenging due to the complexity of the user and help documents and the fact that much of the Flowable documentation and tutorials are focused on cloud-based implementations. Since we're primarily interested in basic components like BPMN models and form design, which aren't included in the product, the learning process was more difficult for me. In contrast, our developers are more comfortable diving into the code and technology stack, which allows them to be more proactive in their approach. The deployment took three months to complete. We're still in the deployment process. Our main challenge is integrating the Flowable process engine into our product, which uses OSGi. This has led to complexity in managing the Java versions and dependencies, as the tool has around 150 Java files. We could have chosen to interact with Flowable via a Docker container and the REST API, which would have isolated the OSGi Java dependencies, but we decided to integrate it directly. This has required resolving Java version control issues and upgrades, leading to various development challenges that must be addressed. It is a learning process for all of us. As an integrated solutions architect, I would have probably opted for the Docker route rather than the direct OSGi integration chosen by the developers. However, since they went with the OSGi integration, it's taking us longer to complete the deployment. Currently, we have one full-time developer dedicated to deployment, along with one part-time developer, and my involvement at about a quarter of my time. So, we have about two people working on deployment. As for maintenance, we're not entirely sure yet. Given our direct OSGi integration choice instead of Docker and REST, maintenance may be more challenging. However, we'll have a clearer picture once deployment is complete.
VS
Quality Assurance Team Lead at HCLSoftware
Process automation has improved case handling and now saves half of our daily manual work
Pega Platform has improved my business process overall. The manager confirmed that manual statuses are automated and manual evaluations are automated. For eight hours of work, it automates four hours of work. Pega Platform has features for operational efficiency that are significant. It provides a business security texture app, which is a valuable feature, and it also offers report definitions such as bar charts, pie charts, and operational help. In terms of management capabilities, Pega Platform provides dashboards and tools that help with management and categories. Pega Platform has good integration features, as integration can be done in many ways, and even for legacy systems, it is a strong feature. I did not encounter any problems with legacy systems. Pega Platform has good scalability. It is not difficult to scale up or down if there is a need.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automated data processing is the most valuable feature of Automation Anywhere."
"Automation Anywhere has equipped us with amazing tools including Bot Insight, IQ Bot, Discovery Bot, etc."
"I feel that it save us time and provides ROI as a monetary benefit because it reduces FTE, the number of headcount working for a particular project."
"The valuable features that I see for automation with enterprise RPA are IQ Bot and Bot Insights."
"The character extraction capability of IQ Bot is much, much better than the other OCR (Optical Character Recognition) engines that you have in the market today."
"The digital worker is interesting."
"It has absolutely been worth it for us and has provided us with good value."
"It has definitely helped automating a lot of processes, but it is very difficult to build resilient bots. It is very difficult to find skilled developers in the market, who actually build resilient bots with appropriate error handling. Maintaining the bots is another challenge as the applications keep changing."
"The tool's most valuable feature is the process engine. It allows us to define BPM-based workflows, deploy them into our process engine, and interact with them within our product."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"The solution has very helpful technical support."
"It allows for a unified platform with features like case management, BPM, service orchestration, low-code development, digital process automation, CRM, and decision-making, all integrated into a single platform."
"They are very easy and very reliable to use, the APIs."
"Pega is currently number one in BPM and case management solutions, according to Gartner and Forrester."
"The product's most valuable features include its adaptability and flexibility, attributed to its Java-based architecture."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"Pega BPM has features for process and operation efficiency, business security texture, various report definitions like bar chart and pie chart, and management capabilities such as dashboards."
 

Cons

"There is an issue with the object cloning in Excel. OCR is also not that stable. Image recognition works fine, but not all the time."
"Because I am using an older version, I am rating the scalability as a seven out of 10. I feel a lack of convenience when I try to scale it."
"The availability of material in terms of more technical documentation could be improved, particularly in-depth information about how things can be done."
"For our legacy systems, we are finding it very difficult to use the automation."
"There is an issue with security where users can see the values in the credential vault."
"Their support also needs improvement."
"The integration is not always seamless. Sometimes, it takes a while to get everything to communicate and be ready to go into production."
"If the option were available to use the old generic-style variable type, it would be helpful."
"In my opinion, areas of improvement for Flowable include the management and creation of forms within the open-source components and the documentation and examples provided. While the cloud-based Flowable implementation with no-code features is attractive, we prefer more control over integration, especially since we deploy our product onto AWS. We also want to avoid additional licensing fees for Flowable runtime user components on top of our software development and implementation charges."
"Robotics could improve, as my learning curve in robotics has been challenging."
"Business specific functionality is needed."
"PegaRULES should provide a more drag-and-drop interface to make it a low-code, no-code product."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"The UI layer is a concern since it is native to them and embedded into the code."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"Reporting is not so clear and not so great. We really struggle to get the right reporting."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
 

Pricing and Cost Advice

"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."
"We have saved time and money using this solution."
"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."
"The cost for scalability is much cheaper than developing a new system."
"Automation Anywhere offers a subscription-based licensing model for cloud, on-premises, and hybrid deployments."
"The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the customer relationship with the partner: A starter pack is $10,000 and an enterprise pack is $100,000. If you go through an implementation partner, you can get good deals. They can save some money."
"More than 40 to 50 percent of the IT budget will be for the cost of automation projects in the coming years since these projects enhance operations add value."
"The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."
"Since the tool is open-source, we don't have to pay anything for it. It's free to download and use, which is great for us. If Flowable hadn't been available as open source and required a license fee for us to integrate it into our product, we might not have chosen it."
"Licensing is expensive. You need to wisely select between per user and per case."
"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
"Pega is expensive."
"The licensing model for Pega BPM needs to be improved."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"The licensing fees are based on the number of users."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
29%
Computer Software Company
11%
Comms Service Provider
7%
Manufacturing Company
6%
Financial Services Firm
20%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise86
Large Enterprise561
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise16
Large Enterprise70
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in ...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while sett...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of y...
 

Comparisons

 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Adobe 2. BMW 3. Cisco 4. Dell 5. Ericsson 6. Ford 7. General Electric 8. Honda 9. IBM 10. Johnson & Johnson 11. Kia Motors 12. LG Electronics 13. Microsoft 14. Nike 15. Oracle 16. PepsiCo 17. Qualcomm 18. Red Bull 19. Samsung 20. Toyota 21. Uber 22. Visa 23. Walmart 24. Xerox 25. Yahoo 26. Zara 27. Accenture 28. Bank of America 29. Citigroup 30. Deutsche Bank 31. ExxonMobil 32. Facebook
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Camunda, BMC, PagerDuty and others in Process Automation. Updated: October 2026.
917,403 professionals have used our research since 2012.