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FortiMonitor vs SysTrack comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiMonitor
Ranking in Digital Experience Monitoring (DEM)
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Network Monitoring Software (32nd), IT Infrastructure Monitoring (41st), IT Alerting and Incident Management (18th)
SysTrack
Ranking in Digital Experience Monitoring (DEM)
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of FortiMonitor is 3.0%, up from 2.0% compared to the previous year. The mindshare of SysTrack is 6.9%, down from 12.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
SysTrack6.9%
FortiMonitor3.0%
Other90.1%
Digital Experience Monitoring (DEM)
 

Featured Reviews

reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.
SumitKumar18 - PeerSpot reviewer
Senior SME at Microland Limited
Real-time monitoring and dashboards with cost-saving licensing
SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine's last reboot might be inaccurately shown as seven days ago instead of two days ago. Additionally, real-time data syncing issues lead to delays, requiring this to be addressed, as data might be several hours old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."
"FortiMonitor's dashboard is very informative and user-friendly."
"The most valuable feature of FortiMonitor is user monitoring, as we are able to see if the user is following the policy or not from their system, and additionally the solution integrates well with Fortinet FortiGate and has centralized management."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"The product's initial setup phase is easy."
"It provides the best firewall features."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"The visualizer feature provides end-to-end analysis on all the machines."
"It is a very powerful tool that will make your life easier."
"SysTrack is a BI solution for endpoints; we use it to understand the user experience at the company and user level."
"SysTrack gathers a lot of different metrics on every single device including performance metrics and application-related metrics such as application usage and resource utilization by applications. It collects a wide range of different metrics, and from that perspective, it's a really good tool."
"This is a great tool, but it's important that system admins have training on the product and use it regularly."
"SysTrack saves significant time for our personnel by reducing the ticket handling time by approximately seventy percent."
"The Resolve part is valuable. It allows the service desk team to perform a couple of fixes or things to mitigate an incident before it's escalated to L2 or L3. It's a cool feature. If you have the sensor activity for Outlook and something has gone wrong, even the service desk can take those steps."
"I am impressed with the huge amount of information that you can get from the infrastructure."
 

Cons

"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"FortiMonitor needs to improve its alert system."
"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."
"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."
"For our type of country, it is always expensive, but it has competitive pricing."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"A remote assistance tool is missing in SysTrack, and it could also be enhanced with the additional capabilities of creating customized self-healing sensors."
"If they can integrate some kind of remote administration tool, like the LogMeIn tool, it would be helpful for the DDS team members, as well as for the global team members. We need not search for an additional tool for troubleshooting purposes. Currently, we are using one tool for governance and then we have SysTrack for monitoring the endpoints. There are two tools, and we are spending money on both."
"SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display."
"When I create a dashboard for a computer-based GPO or user-based GPO, I get details of all the GPOs, but the feature that we found missing is that SysTrack doesn't state how many seconds were required to apply a GPO. It doesn't tell us how many nanoseconds, seconds, or minutes it is taking to process or apply a GPO on a machine. This feature is not there. When there are major issues, if we have the processing time in place, it will help us to identify whether it could be an issue with the domain controller or something else. It would give us a clear understanding to engage other teams for resolving the issue."
"Their dashboard could be better. They did it custom, which is the main problem. They should have given an option to integrate it with some of the tools such as Power BI. Unfortunately, they are developing their own native dashboarding capabilities, which is killing them, in my view. The product is good, but dashboarding has been a pain area. I have to literally learn a new BI or dashboarding solution just for a system. We have 100 such kinds of solutions in our environment. If every solution has its custom solution for dashboarding, we can't survive. It is going to be crazy."
"SysTrack isn't stable enough. There are too many upgrades, and not all versions are stable."
"The interface needs to be improved because it looks ancient. If you have been working in IT for a long time, over 20 years, you might remember products from the start of your career that look almost identical to the way SysTrack looks now. The user interface is not user-friendly. When you first see the solution, it overwhelms you with everything. It's not easy to use, and it's not that intuitive."
"The licensing model is problematic."
 

Pricing and Cost Advice

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"FortiMonitor's price is very high."
"There are additional costs needed for certain functionality, such as scalability."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"If you compare cloud solutions to SysTrack, which is on-premises, then SysTrack is cheaper. If you compare the cost of SysTrack with that of other similar solutions, the cost is similar. For each master server, there's a license. In terms of end user devices, the licenses are sold in multiplications of 10. That's one upfront cost. Once you procure the license, you can use the software for as long as you like. The maintenance is sold on an annual basis. Additional costs are related to hosting and include a SQL server license and Windows server licenses."
"Cost-wise, SysTrack has a higher rate than other products, such as Nanoheal, but the features that SysTrack has aren't there in any other product available in the market."
"It is on a per-device basis. It is not on a per-user basis. I was not much engaged in the licensing piece. I was only a part of the conversation about how we are going to scale up or down, but its price, for sure, is competitive."
"It is somewhat expensive."
"I would rate the solution's pricing a six out of ten."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
9%
Healthcare Company
8%
Construction Company
8%
Financial Services Firm
15%
Manufacturing Company
13%
Insurance Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
What is your experience regarding pricing and costs for SysTrack?
SysTrack is considered an affordable solution. On a scale from one to ten, with ten being very cheap, I would rate it as an eight.
What needs improvement with SysTrack?
SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine'...
What is your primary use case for SysTrack?
SysTrack is a digital employee experience platform that we have deployed in our infrastructure without any customized requirements from the client side. Clients seek to reduce the number of service...
 

Comparisons

 

Also Known As

Panopta
No data available
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
HONDA, TATA, General Mills, Ford, Kellogg's, Air Canada
Find out what your peers are saying about FortiMonitor vs. SysTrack and other solutions. Updated: September 2026.
917,403 professionals have used our research since 2012.