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Fortinet FortiMail Cloud vs Webroot Advanced Email Encryption powered by Zix comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th)
Webroot Advanced Email Encr...
Ranking in Secure Email Gateway (SEG)
15th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Secure Email Gateway (SEG) category, the mindshare of Fortinet FortiMail Cloud is 4.3%, down from 4.5% compared to the previous year. The mindshare of Webroot Advanced Email Encryption powered by Zix is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud4.3%
Webroot Advanced Email Encryption powered by Zix1.5%
Other94.2%
Secure Email Gateway (SEG)
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"We chose this solution because of the spam and virus scanners."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"It has the best feature for processed mail analysis."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"The most valuable features are email ATB and Malware Analysis."
"The return on investment for us was achieved since we did not have similar incidents again in our environment."
"The most valuable feature is the advanced threat protection."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"Networking should be simplified."
"Its GUI needs improvement."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"I can't see the feedback to the FortiMail gateway."
"This solution is slow and it should be made faster."
"They could look at strengthening anti-spam with the newly observed domains."
"Email sorting is missing from this solution."
"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"Because the encryption has been very clunky, I would rate Zix Email Encryption a seven out of ten."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The price of this solution could be more competitive."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"I see how manageable and flexible the licenses are."
"When we're talking about pricing, other products have about the same price. That is normal."
"It's on a subscribed basis."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
8%
Financial Services Firm
8%
University
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
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Also Known As

No data available
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Proofpoint, Microsoft, Mimecast and others in Secure Email Gateway (SEG). Updated: September 2026.
917,433 professionals have used our research since 2012.