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FortiSASE vs iboss comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.3
FortiSASE provides cost-effective security services, boosting efficiency and simplifying hybrid work while ensuring cost-neutral or better ROI.
Sentiment score
5.2
iboss improves ROI with enhanced remote security, saving time and reducing support needs, offering 70-80% efficiency gains.
With FortiCASB, we manage to save around 50% on our budget compared to other products.
Senior Manager at ITX360 (Pvt) Ltd
I have seen more time saved as a return on investment because the platform is very stable, and we haven't had any issues of troubleshooting and working through fixing issues.
IT Director at a insurance company with 10,001+ employees
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Deploying iboss leads to good return on investment, estimated around 70% to 80%.
Manager at Cyvogenix
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
 

Customer Service

Sentiment score
6.5
FortiSASE customer service is effective; support varies with praised expertise but notes on response delays and case escalation.
Sentiment score
7.4
Iboss customer service is fast and knowledgeable, though some desire better transparency and 24/7 availability. Scores range high.
I am totally satisfied with their response time and support quality.
Solution Architecht at a tech services company with 1,001-5,000 employees
If there is a solution in the market, the people supporting it should be technical enough to resolve issues at their first level or second level, or at least at the third level.
Head Vice President, Delivery at Gehnax Technologies LLP
At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for.
Senior Manager at CTC Global Sdn Bhd
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
 

Scalability Issues

Sentiment score
6.2
FortiSASE is praised for scalability, user-specific licensing, ease of management, but faces challenges with third-party integrations.
Sentiment score
6.9
Iboss scales efficiently, handling heavy traffic and large deployments, with swift resource adjustments and reliable performance for expanding organizations.
FortiSASE is a very scalable solution because it licenses every user individually.
Co-Founder & General Manager at Beta Integrated Solutions
If the customer is within the Fortinet ecosystem, they are generally good for scalability.
Senior Manager at CTC Global Sdn Bhd
FortiSASE's scalability is very good; you can add licenses as your user count grows.
IT Director at a insurance company with 10,001+ employees
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
 

Stability Issues

Sentiment score
6.0
FortiSASE's stability experiences vary, with users rating it between four and nine, noting both reliability and occasional issues.
Sentiment score
7.7
Iboss is highly stable, with minimal downtime, though occasional issues occur with cloud migration and system performance.
They maintain high availability using numerous data centers globally.
IT Network, Security Engineer at Zuken Netwave
FortiSASE is not stable yet and is in the learning stage.
Head Vice President, Delivery at Gehnax Technologies LLP
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
 

Room For Improvement

FortiSASE faces challenges in pricing, integration, deployment complexity, and requires improvements in security, management features, and support.
iboss needs better integration, scalability, security, and support, with upgrades in performance, automation, dashboards, and access control.
FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time.
Head Vice President, Delivery at Gehnax Technologies LLP
If third-party vendors could be integrated and supported, enabling two-way communication, it would greatly enhance the solution compared to competitors such as Netskope and Zscaler.
Senior Manager at CTC Global Sdn Bhd
While connectivity from outside to inside is okay, inside to outside is not.
IT Network, Security Engineer at Zuken Netwave
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard.
Manager at Cyvogenix
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
 

Setup Cost

FortiSASE's cost is seen as expensive generally, yet advantageous for Fortinet customers and education users, with varying setup costs.
Iboss offers competitive, transparent pricing with comprehensive features, fitting security budgets better than pricier competitors like Broadcom and ZScaler.
FortiSASE is an expensive product and the cost is indeed high.
IT Manager at PTECH
The pricing for FortiCASB is competitive and not expensive.
Senior Manager at ITX360 (Pvt) Ltd
When combining everything for a full SASE solution, I notice the pricing becomes quite high.
Product & Services Integrator at a comms service provider with 10,001+ employees
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
 

Valuable Features

FortiSASE provides versatile security features with cost-efficiency, centralized management, seamless access, competitive pricing, and easy deployment.
Iboss enhances security with Secure Web Gateway and Zero Trust Network Access, improving efficiency and supporting remote users.
The important aspects are twofold. One is authorization, and the second is access control.
IT Network, Security Engineer at Zuken Netwave
FortiCASB is user-friendly and integrates well with other Forti-products, providing enhanced management capabilities.
Senior Manager at ITX360 (Pvt) Ltd
In FortiSASE, these features are bundled, and since they are tightly integrated with the firewall, SD-WAN works without additional payment.
Head Vice President, Delivery at Gehnax Technologies LLP
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
 

Categories and Ranking

FortiSASE
Ranking in Secure Access Service Edge (SASE)
6th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
iboss
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th)
 

Mindshare comparison

As of October 2026, in the Secure Access Service Edge (SASE) category, the mindshare of FortiSASE is 5.1%, down from 7.0% compared to the previous year. The mindshare of iboss is 3.2%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
FortiSASE5.1%
iboss3.2%
Other91.7%
Secure Access Service Edge (SASE)
 

Featured Reviews

reviewer2805150 - PeerSpot reviewer
IT Director at a insurance company with 10,001+ employees
Secure remote access has protected users and simplified centralized policy control
I would rate FortiSASE a 10 out of 10. I give it a 10 because the features are very good, and it's very easy to administer and use from an IT perspective. There's a lot of security features built in within both the endpoint software as well as the FortiSASE platform, and the pricing is good. I enjoy working with the vendor. Regarding FortiSASE's AI capabilities, I think it has good capabilities around governance and security, and the policies have to be built. With our FortiSASE license, they also have a managed SOC that monitors and actively alerts us. FortiSASE is deployed in my organization using a public cloud; it's a GCP for the Fortinet SASE POPs. I did not purchase FortiSASE through the GCP Marketplace. My advice for others looking into using FortiSASE is that it is a great solution for customers who are already using Fortinet firewalls in their environment because the integration with the whole Fortinet platform is seamless, and FortiSASE adds a lot of value to that setup.
Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
10%
Computer Software Company
9%
Comms Service Provider
7%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for FortiSASE ?
My experience with pricing, setup cost, and licensing has been that the pricing is very competitive, which is one of the factors we decided to choose FortiSASE. The setup cost was average, and we u...
What needs improvement with FortiSASE ?
FortiSASE has really improved their services over the past two years that we've been a customer, and the features and capabilities of the platform have significantly improved. Their customer suppor...
What is your primary use case for FortiSASE ?
My main use case for FortiSASE is network protection, secure internet access, and secure private access for our users when they're in the office as well as working remotely. A quick specific exampl...
What needs improvement with iboss?
I think iboss could be improved by emphasizing the modular function even more during sales presentations and demonstrations. The modular function is mentioned as part of the sales pitch for the dev...
What is your primary use case for iboss?
iboss is primarily used for content filtering within school districts and public K-12 school districts, and it can also be used as a firewall for antivirus, anti-spam, and related security function...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and highly competitive compared to legacy network security vendors.
 

Also Known As

No data available
iBoss Cloud Platform
 

Overview

 

Sample Customers

Information Not Available
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Find out what your peers are saying about FortiSASE vs. iboss and other solutions. Updated: September 2026.
917,403 professionals have used our research since 2012.