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GitLab vs Jenkins comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
GitLab enhances ROI by improving coding processes, boosting collaboration, reducing deployment times, and increasing operational efficiency by 10-20%.
Sentiment score
8.5
Implementing Jenkins boosted productivity, cut costs and deployment time, enhanced security, and yielded up to 90% ROI.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
IT Manager at a tech company with 5,001-10,000 employees
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
In terms of operational efficiency, a ten to twenty percent increase in speed could quite easily be seen from using the Issues and Epics tracking feature.
Cloud Ops Lead at a tech vendor with 10,001+ employees
Now, with Jenkins, they can focus on coding, push code, and Jenkins automatically manages the process, ensuring security and efficiency, thus improving productivity and decreasing shipping time.
Cloud Architect at a outsourcing company with 51-200 employees
 

Customer Service

Sentiment score
6.6
GitLab's customer service is good with paid solutions, but response time and communication could improve, especially with integrations.
Sentiment score
6.5
Jenkins users rely on responsive community support and online resources for troubleshooting due to its lack of native support.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
AWS DevOps/ Site Reliability Engineer at a tech services company with 10,001+ employees
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
Platform Engineer & Manager at a computer software company with 51-200 employees
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
IT Manager at a tech company with 5,001-10,000 employees
Jenkins is a community-managed tool, so there is no native support.
Cloud Architect at a outsourcing company with 51-200 employees
 

Scalability Issues

Sentiment score
7.4
GitLab excels in scalability, integrating with tools, supporting CI/CD, but faces challenges scaling beyond infrastructure limits.
Sentiment score
7.1
Jenkins scales with master-slave architecture and integrates with Kubernetes and Docker, needing manual intervention for optimization.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
Senior Application Developer at IBM
We're transitioning to OpenShift for future scalability with increased user numbers.
Platform Engineer & Manager at a computer software company with 51-200 employees
For scaling, other deployment options from GitLab's side need to be adopted.
Manager, Engineering at a retailer with 10,001+ employees
It does not operate on a master-slave architecture that allows for automatic failover.
Cloud Architect at a outsourcing company with 51-200 employees
 

Stability Issues

Sentiment score
8.2
GitLab is highly reliable with minimal issues, earning frequent user ratings of seven to ten for stability.
Sentiment score
7.1
Jenkins is widely stable, though some users report minor stability issues, particularly in high-demand or complex environments.
I have not encountered any performance or stability issues with GitLab so far.
AWS DevOps/ Site Reliability Engineer at a tech services company with 10,001+ employees
The updates are frequent and demanding, happening at least once a week due to security reasons.
Chief Technology Officer at Acclym
We raised a request with GitLab support, but they were unable to help because they could not find the root cause of what went wrong.
Assistant Manager at a tech vendor with 10,001+ employees
 

Room For Improvement

GitLab users seek better integration, improved performance, enhanced features, and more automation, especially within key ecosystems and project management.
Jenkins needs updates in plugin management, UI, documentation, cloud integration, security, scripting support, and large-scale performance.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
IT Manager at a tech company with 5,001-10,000 employees
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
Manager, Engineering at a retailer with 10,001+ employees
GitLab can improve its user interface to make conflict resolution more user-friendly.
Senior Application Developer at IBM
Better plugin maintainability is needed, and given the AI advancements today, AI support in Jenkins would be beneficial.
Cloud Architect at a outsourcing company with 51-200 employees
 

Setup Cost

GitLab provides free and paid plans, with prices ranging from $19 to $99 per user, per month, based on features.
Enterprise buyers prefer Jenkins' open-source version for cost-effectiveness, incurring costs mainly from infrastructure and maintenance.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
Senior Application Developer at IBM
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
IT Manager at a tech company with 5,001-10,000 employees
The price is high, and it limits user accessibility.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
While Jenkins is stable and can run on minimal resources, larger environments might incur higher costs due to the need for high-end VMs to run build agents.
Cloud Architect at a outsourcing company with 51-200 employees
 

Valuable Features

GitLab enhances development with CI/CD, DevOps integration, and automation, providing a user-friendly interface and seamless platform compatibility.
Jenkins offers customizable integration with plugins, supporting CI/CD automation and collaboration, enhancing deployment speed for DevOps teams.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
Platform Engineer & Manager at a computer software company with 51-200 employees
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
Manager, Engineering at a retailer with 10,001+ employees
The best features that Jenkins offers me are high customizability along with the support of Groovy language, which allows me to write my own functions and logic to deploy applications and configure the pipeline according to my use case.
Cloud Architect at a outsourcing company with 51-200 employees
 

Categories and Ranking

GitLab
Ranking in Build Automation
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Application Security Tools (8th), Release Automation (2nd), Static Application Security Testing (SAST) (5th), Rapid Application Development Software (12th), Software Composition Analysis (SCA) (4th), Enterprise Agile Planning Tools (2nd), Fuzz Testing Tools (2nd), DevSecOps (1st)
Jenkins
Ranking in Build Automation
1st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
93
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Build Automation category, the mindshare of GitLab is 6.2%, down from 12.5% compared to the previous year. The mindshare of Jenkins is 10.5%, up from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Build Automation Mindshare Distribution
ProductMindshare (%)
Jenkins10.5%
GitLab6.2%
Other83.3%
Build Automation
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Role-based workflows have transformed daily deployments and improve team collaboration
GitLab has role-based access control, so when a team member needs to make a code change, they cannot directly apply it to the environment but must put in a merge request. Once a senior reviews the code and approves it, then it is implemented across the environment, making it safer and allowing everyone to experience the process. The best features GitLab offers are version control and automation, which are the major things that stand out to me. When it comes to access, the login is very smooth, with just one login integrated with our Okta, allowing everyone to log in easily. Deployments become much easier, and that is how GitLab helps. The automation features make my work easier because we use a tool called AWX, which is connected to GitLab. Whenever we run a job on AWX, it directly checks the code and uses it. Since the code is not preserved locally but kept in the cloud, it is safe and nobody can tamper with it. When it comes to safety, that is a major thing. Automation features allow the code to be accessed from any tools we use, so the jobs we run are helping tremendously and doing their work perfectly. For pipeline tasks, we have created a significant amount of pipelines, which are all hosted in GitLab. Running the pipelines has become much easier, and they are doing a perfect job, helping tremendously in our day-to-day activities. GitLab has positively impacted my organization because previously we stored code locally on servers, leading to many risks. Since GitLab came into our environment, our integration and deployments became much easier, helping our work become much smoother. Improvements from GitLab have led to better team collaboration because when several people are working, they can all edit the code and submit it as a merge request, and once approved, it reflects directly to the main branch. Many can work at the same time. When it comes to deployments, deploying has become much faster since we started using GitLab, and even if errors occur, we can spot them easily and troubleshoot, which has helped tremendously.
HG
Cloud Architect at a outsourcing company with 51-200 employees
Automated pipelines have halved deployment time and allow developers to focus only on coding
The best features that Jenkins offers me are high customizability along with the support of Groovy language, which allows me to write my own functions and logic to deploy applications and configure the pipeline according to my use case. Its high integration capability with many plugins is also a significant advantage. For example, we have certain cloud functions running on Google Cloud Run, and we deploy those in the form of containers. Jenkins is highly integratable with Docker through plugins, so we installed those plugins in Jenkins and provided the credentials and logic for execution. Additionally, we have a Bitbucket environment and AWS deployments where we also use Jenkins' strong AWS plugins to deploy resources effectively. Thanks to these plugins, it's easy to deploy rather than creating custom logic. I have covered pretty much everything about the features of Jenkins.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Government
8%
Computer Software Company
8%
Financial Services Firm
16%
Manufacturing Company
13%
Outsourcing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise10
Large Enterprise49
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise14
Large Enterprise58
 

Questions from the Community

What is your experience regarding pricing and costs for GitLab?
The setup cost for GitLab is minimal since the team has its own minimal resource balancing. The costing falls into an intermediate stage and is impactful across all results within the team. It allo...
What needs improvement with GitLab?
There are many improvements that GitLab can implement, such as addressing the issue of caching. Currently, when I have multiple tasks to merge or attempt multiple merges, the CI/CD and overall GitL...
What is your primary use case for GitLab?
My main use case for GitLab is as a version control system that we are using. Currently, I am working on an end-to-end AI pipeline, and I have deployed my whole code using GitLab so that all things...
How does Tekton compare with Jenkins?
When you are evaluating tools for automating your own GitOps-based CI/CD workflow, it is important to keep your requirements and use cases in mind. Tekton deployment is complex and it is not very e...
What is your experience regarding pricing and costs for Jenkins?
We are using a community version of Jenkins and did not purchase it through the AWS Marketplace. The main cost for using Jenkins is related to the server it is hosted on and the allocated capacity....
What needs improvement with Jenkins?
Jenkins has many outdated plugins, and several are paid, which can be unnecessary. Better plugin maintainability is needed, and given the AI advancements today, AI support in Jenkins would be benef...
 

Comparisons

 

Also Known As

Fuzzit
No data available
 

Overview

 

Sample Customers

1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
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Find out what your peers are saying about GitLab vs. Jenkins and other solutions. Updated: September 2026.
917,403 professionals have used our research since 2012.