Glean Platform vs Microsoft Foundry comparison

Why PeerSpot?

Glean and Microsoft are both solutions in the AI Agent Builders category. Glean is ranked #4 with an average rating of 8.5, while Microsoft is ranked #2 with an average rating of 7.8. Additionally, 100% of Glean users are willing to recommend the solution, compared to 96% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Jul 23, 2026

Glean Platform and Azure AI Foundry compete in the AI and enterprise integration space. Glean Platform appears to have an upper hand due to its extensive integration capabilities and user-friendly workflows enhancing productivity.

Features: Glean Platform offers enterprise search, integration across systems such as Confluence and Jira, and custom agents to enhance productivity by automating tasks. Its user-centric workflows and various connectors ensure seamless data integration. Azure AI Foundry, on the other hand, provides a playground for model testing, an observability feature for agent workflows, and a centralized management console, making it suitable for diverse AI deployments.

Room for Improvement: Users want Glean Platform to simplify integration processes and offer better guidance for agent creation via wizards. A more straightforward workflow interface is also suggested. Azure AI Foundry could improve by offering clearer documentation, improved observability tools, streamlined Microsoft product integrations, and unified AI services for enhanced user experience and governance.

Ease of Deployment and Customer Service: Glean Platform supports deployments across public, private, hybrid cloud, and on-premises environments, providing implementation flexibility. It is known for highly rated customer support. Azure AI Foundry focuses on public and hybrid cloud deployments, with customer service having room for improvement, particularly in pricing and usage clarity.

Pricing and ROI: Glean Platform users report affordable pricing and significant ROI due to time-saving and productivity improvements, though licensing options are limited. Azure AI Foundry has higher costs, but its capabilities streamline tasks that would otherwise require more personnel. Users seek better transparency and predictability in pricing, influenced by factors such as OpenAI model pricing.

To learn more, read our detailed Glean Platform vs. Microsoft Foundry Report (Updated: September 2026).

Buyer's Guide

Glean Platform vs. Microsoft Foundry

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Nadeem K.

Rpa Developer at a consultancy with 11-50 employees

Automation has freed teams from repetitive finance and supply tasks and supports global operations

In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.

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reviewer2810748

Analyst at a financial services firm with 1,001-5,000 employees

Creating low-code agents has transformed policy queries and now saves employees hours daily

What I would like to see is an ease by which I can have different connectors set up. Right now I have to do a lot of back and forth in order to have these connectors enabled. Having them by default on the platform would be very helpful for me. Also, when developing custom actions, having a developer portal where users can track the log of how the requests are being sent to custom endpoints created would be helpful because right now I do not have anything of that nature. It is just a final response that I get and it becomes very difficult to keep track of what is happening in the backend. Also, the latency that the platform offers is a little high right now. What I have noticed is that on a particular query, the user has to wait a long time in order to get responses. If there is a way to reduce this time and improve performance by decreasing the time for responses, that would be very good. I believe that the latency offered is a little high right now. If I can get prompt responses quickly, then that would be a real user experience enhancement. Also, what I have noticed is the problem that developers face when creating custom actions in Glean Platform, where we are not able to keep track of what is happening in the backend. A logger of sorts would be very good so that I can maintain an idea of what is happening in the backend. If that issue is resolved, along with also the issue of having custom connectors available from the start rather than going to Glean Platform and having conversations about the thing, then it would be very good. If these issues are resolved, then it would be a strong 10 out of 10 from me. But as of now, it will be an 8 out of 10. Glean Platform is a very capable platform. It is good for indexing documents and reducing manual workflows by incorporating an element of AI in it. Business usage can be increased as well. The one caveat is if there are developers who are creating actions on Glean Platform, then I must keep an eye on the logging that I have for the platform because interacting with the backend systems becomes very difficult using Glean Platform. Also, what I have noticed is that it is a real challenge in terms of latency as some of the responses may take a little while to load. However, what I have noticed is that the responses are usually very accurate, and so it is a trade-off between speed and accuracy. This is what I would advise to someone who is looking at Glean Platform.

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Sudhakar Pyndi

Data, Analytics & Ai Senior Director, Enterprise Architecture at a comms service provider with 10,001+ employees

Document processing has accelerated contract reviews and enabled rapid development of AI-driven supply chain solutions

With regard to security, compliance, or governance features in Azure AI Foundry, this is something that we have started looking into, primarily using Microsoft Purview for our governance, data governance. There is this new module called DSPM for AI, and we are exploring it while trying to operationalize it with different policies and so forth, but we're still not where we want to be on the governance, AI governance side. It's a process and a path, and we are trying to work through that right now. Azure AI Foundry can be improved from the governance perspective, as a lot can be done. The promising part is the recent announcement on the Foundry control plane. A couple of days back, there was an announcement regarding it bringing in some of the gaps that were on the platform, so it's a really positive direction in terms of where it's going. More governance is what is lacking, but the control plane will really play a big role there.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Most of the features are valuable."

"MetaBots are useful when connecting to websites or to forms with objects that need to be captured."

"The technical support is good, and we have not had any issues."

"I think that one of the coolest features that what Automation Anywhere has come up with is AI Sense. I see an immense potential there. Using AI Sense, we can automate outside Citrix. That's going to remove the client dependency or overall automation journey, and that can give lot of optimization, cost saving, and the time to market."

"We can integration with other APIs, which is a good thing. This helps us with our database integration. For example, we have done an SAP integration, which is great, since SAP has a lot of manual work."

"Compared to other tools like NICE and Blue Prism, Automation Anywhere is the only tool that gets your work completed in half the time."

"The most valuable part is that it have the integrated OCR solution within it. All the other solutions do not have the right integration of the OCR solutions. You need to go to two different places to get one solution. Whereas, in IQ Bot, there is one area where you get all these solutions together in one area. That is the most important and beautiful point that I like about IQ Bot."

"This Testing Anywhere is a good tool for the functional testing and also good for the beginners in Automation who don't have knowledge in scripting."

More Automation Anywhere pros

"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."

"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."

"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."

"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."

"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."

"Productivity has really skyrocketed."

"Glean Platform offers excellent user interface design and integration capabilities with other platforms."

"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."

More Glean Platform pros

"This solution has given us the flexibility to do what we needed to do, or actually above and beyond with more than what we wanted at a decent price."

"With the introduction of Microsoft Foundry and the models and the flexibility, I think it has been a simple plug and play or no-code, low-code kind of feasibility which a developer is getting."

"Azure AI Foundry has helped reduce the time taken for AI app and agent development cycles by approximately 50% for one use case."

"From my experience, there are features that stand out for me, as the fact that it connects to ConnectWise is strong and integration is the strongest part."

"In general, I think being able to set up something like this with Microsoft Foundry is quite neat."

"The features of Azure AI Foundry that I appreciate the most include the containment of all the agents and the ability to see all agents in a single dashboard and to have access to all of them from one portal."

"The biggest return on investment for me when using Azure AI Foundry is the savings in cost for implementing our own observability, visibility, evaluation, and building our own infrastructure to do proof of concepts."

"Azure AI Foundry is flexible and helped me reduce the time taken for AI app and agent development through the integrity and integration of various applications that we are able to achieve."

More Microsoft Foundry pros

Cons

"I would wish for a greater focus on citizen development, which is a priority for our company."

"It would be helpful if Device Credentials can sync with Active Directory so that for the IT policy case that requires periodic password resetting, there is no need for a human to input manually into each Bot Runner machine."

"AA sometimes poses compatibility problems with new web browser versions like Chrome."

"We have HTML mode and Window mode, but Automation Anywhere is limited in this. It would be better if they were able to provide different specification modes."

"There could be improvement in the reporting and insights into the ROI. The ROI tool that shows the performance and the return on investment is not very accurate."

"The approval process needs improvement."

"There can be some options to connect to the database directly where we should be able to add some data."

"More and more innovation is going on, and they'll have to keep adding features to keep up with the market. They have generative AI on their platform, but that's a new part. They are working on it. It's not 100 percent foolproof, but eventually it will get better. They need to work on their AI capabilities."

More Automation Anywhere cons

"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."

"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."

"Sometimes Glean Platform gets slowed down."

"There are multiple ways in which Glean Platform can be improved."

"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."

"In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field or not, or in this specific node or not, because currently it's using AI in all nodes which sometimes messes up the output."

"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."

"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."

More Glean Platform cons

"I have concerns about pricing."

"Azure AI Foundry could be improved with better integration within all the other tools from Microsoft."

"I would improve Azure AI Foundry by adding more functions within Foundry itself, as right now it is quite basic in what it does."

"Whenever I needed to build a multi-agent system, the prompt flow that would control the chain of command between the agents had to be built inside the AI Hub."

"Azure AI Foundry can be improved from the governance perspective, as a lot can be done."

"The deployment process for Azure AI Foundry has been very challenging. There are many issues with policies, and because we have very stringent controls, we need to know exactly how Azure AI Foundry works before we can deploy it."

"There is always scope for improvement regarding Azure AI Foundry, but I am still in exploring mode."

"Suggestions for improving Microsoft Foundry relate to setup complexities. Achieving strong governance setups requires extensive configuration, particularly with role-based access and Azure policies, which can be costly for large-scale deployments."

More Microsoft Foundry cons

Pricing and Cost Advice

"The solution's pricing is pretty decent."

"We have reduced our headcount, approximately 200 to 300 employees, by eliminating manual, repetitive work. It provides profit to the business."

"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."

"We would like them to change the license model of charging per bot."

"We're just starting to renew our license, and we were quoted $115,000 without the IQ Bot. The IQ Bot is another $30,000. This is with very limited pages, as we go through our first projects. The majority of the cost was for ten days of onsite training."

"Automation Anywhere's pricing is significantly higher than other RPA solutions."

"The solution is costly and the licensing is very confusing."

"The setup cost for this is onetime and licensing is based on your choice of product."

More Automation Anywhere pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Financial Services Firm

14%

Outsourcing Company

13%

Manufacturing Company

11%

Comms Service Provider

Outsourcing Company

14%

Financial Services Firm

10%

Manufacturing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	566

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	17

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Glean Platform?

My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there wa...

See all answers

What needs improvement with Glean Platform?

In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or somethi...

See all answers

What is your primary use case for Glean Platform?

I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-d...

See all answers

What is your experience regarding pricing and costs for Azure AI Foundry?

My experience with pricing, setup cost, and licensing is that it is good and definitely manageable.

See all answers

What needs improvement with Azure AI Foundry?

I think Microsoft Foundry can be improved by providing integrations with things such as MCP, which is our next goal. ...

See all answers

What is your primary use case for Azure AI Foundry?

My main use case for Microsoft Foundry is building chatbots. A specific example of how I'm using Microsoft Foundr...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

HyperScience vs Automation Anywhere

Compared 2% of the time

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Elastic Search vs Glean Platform

Compared 9% of the time

Claude for Enterprise vs Glean Platform

Compared 8% of the time

Microsoft Copilot Studio vs Glean Platform

Compared 6% of the time

n8n vs Glean Platform

Compared 6% of the time

Breaking IT OpenClaw vs Glean Platform

Compared 6% of the time

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Gemini Enterprise Agent Platform vs Microsoft Foundry

Compared 14% of the time

Azure OpenAI vs Microsoft Foundry

Compared 9% of the time

n8n vs Microsoft Foundry

Compared 8% of the time

Amazon SageMaker vs Microsoft Foundry

Compared 4% of the time

Temenos Quantum vs Microsoft Foundry

Compared 3% of the time

More Microsoft Foundry Competitors

Product Reports

Buyer's Guide

Automation Anywhere

November 2026

Download Automation Anywhere product report

Buyer's Guide

Glean Platform

October 2026

Download Glean Platform product report

Buyer's Guide

Microsoft Foundry

October 2026

Download Microsoft Foundry product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Glean Work AI Platform

No data available

Interactive Demo

Automation Anywhere

Demo not available

Glean

Demo not available

Microsoft

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Glean Platform offers an intuitive interface, easing data consolidation and workflow automation, enhancing productivity with seamless tool integrations and powerful agent creation, simplifying tasks for teams.

Glean Platform simplifies workflows by integrating with tools like Slack, enhancing search functions and reducing manual efforts. Its customizable agents and extensive data connectors lead to significant time savings and improved efficiency. Some users identify challenges with integrations, color schemes, and request improvements in Salesforce integration, latency, and no-code agent builders. Enhanced permissions and access controls, better Microsoft services integration, and improved NLP speed are among the suggestions for future improvement.

What are the key features of Glean Platform?

Intuitive Interface: Designed for ease of use, enhancing user navigation and interaction.
Seamless Integrations: Connects effortlessly with platforms like Slack for streamlined operations.
Powerful Agent Creation: Allows users to create agents to automate tasks effectively.
Data Consolidation: Combines data from multiple sources for better accessibility and analysis.
Customizable Agents: Offers flexibility to tailor agents to specific needs.

What benefits and ROI should users expect from Glean Platform?

Increased Productivity: Automates workflows and simplifies tasks.
Time Savings: Reduces manual efforts through efficient data management.
Enhanced Search Functions: Improves data retrieval and accessibility.
Streamlined Communication: Integrates with communication tools for optimized collaboration.
Improved Efficiency: Simplifies processes with powerful agents and connectors.

In industries like marketing and sales, Glean Platform consolidates materials, supports sales teams, and automates workflows. Organizations use it to create agents for drafting emails, summarizing documents, and generating presentations, helping find personas and compare data. It boosts productivity in departments by integrating with tools like Slack.

Glean

Azure AI Foundry harnesses advanced AI technologies to streamline complex tasks across industries, offering cutting-edge solutions that enhance business processes and boost efficiency.

Azure AI Foundry integrates seamlessly into business environments, leveraging AI to transform traditional operations. It supports diverse applications by providing robust machine learning capabilities that drive innovation and enable intelligent automation. Designed to handle large-scale data analytics, it empowers users to make data-driven decisions swiftly and accurately, thereby optimizing resources and workflows.

What are the key features of Azure AI Foundry?

Scalable Machine Learning: Provides tools to build, deploy, and manage machine learning models at scale.
Data Integration: Offers seamless integration with data storage solutions for comprehensive data processing.
Security and Compliance: Ensures high-level security measures and compliance standards for data handling.
Interactive AI Development: Facilitates interactive and collaborative development environments for AI projects.

What benefits and ROI should users look for when evaluating Azure AI Foundry?

Cost Efficiency: Reduces operational costs through automation and optimized resource usage.
Improved Decision-Making: Enhances decision-making with real-time insights and analytics.
Innovation Acceleration: Supports rapid deployment of AI solutions, driving technological advancement.
Enhanced Productivity: Boosts productivity by automating routine tasks, allowing focus on strategic activities.

Azure AI Foundry is utilized across multiple industries, including finance, healthcare, and manufacturing, where it aids in predictive analytics, patient data management, and supply chain optimization. Its ability to integrate AI-driven insights into everyday operations helps these sectors enhance their efficiency and innovate steadily in dynamic markets.

Microsoft

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Information Not Available

Buyer's Guide

Glean Platform vs. Microsoft Foundry

September 2026

Free Report: Glean Platform vs. Microsoft Foundry

Find out what your peers are saying about Glean Platform vs. Microsoft Foundry and other solutions. Updated: September 2026.

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