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Google Chat Workspace vs Microsoft Teams comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Chat Workspace
Ranking in Enterprise Social Software
19th
Average Rating
7.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of October 2026, in the Enterprise Social Software category, the mindshare of Google Chat Workspace is 0.9%, up from 0.0% compared to the previous year. The mindshare of Microsoft Teams is 6.8%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams6.8%
Google Chat Workspace0.9%
Other92.3%
Enterprise Social Software
 

Featured Reviews

reviewer2809563 - PeerSpot reviewer
Senior Analyst at a outsourcing company with 501-1,000 employees
Real-time collaboration has transformed daily team communication and shared document workflows
I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds. It's time-consuming. I would prefer if any documents or files we share with Google Chat Workspace could be smoother, similar to Zoom. That is my preference for improvement.
Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am working with multiple users in the same sheet at the same time, which is really amazing for all of us because we are working from different places but in the same sheet at the same time."
"The transcription feature is great."
"Microsoft Teams has impacted us in positive terms, as we have worked with multiple teams and the team collaboration is very good."
"Teams integrates with a lot of our technologies, especially features like the Teams channels."
"I like the video call and document-sharing features."
"The platform has facilitated our communication and collaboration, especially in a remote or hybrid work environment."
"The solution's scalability works well."
"It is a scalable solution."
"The solution's most valuable feature is connecting calls to concerned people anytime. It works much faster."
 

Cons

"I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds."
"We encountered occasional outages, which occurred a couple of times last year while using the product."
"The security needs improvement, as well as the ability to back up private chats."
"I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look."
"The solution needs to be more stable. I have found Zoom to be more stable than Teams."
"Microsoft Teams could improve the integration with Outlook because most of us are not using the last version of Outlook and it causes some issues."
"They should add an integration API for the solution."
"Lacking in more complex hierarchies for files and teams."
"I faced a scenario where I disconnected the call from my laptop, but sometimes the call still came through on my phone."
 

Pricing and Cost Advice

Information not available
"The solution is priced high."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"We have a license needed to use Microsoft Teams."
"It is expensive."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"We are using the free version of the solutions."
"It is the standard license which is part of many Office packets."
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917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Outsourcing Company
12%
Construction Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise76
 

Questions from the Community

What needs improvement with Google Chat Workspace?
I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds. It's time-consuming. I would prefer if any documents or ...
What is your primary use case for Google Chat Workspace?
I use Google Chat Workspace for our internal office communication. We also use Slack, but most of the time, we prefer Google Chat Workspace for internal team communication. Most of the time, we sha...
What advice do you have for others considering Google Chat Workspace?
I also use some Google products, such as Google Sheets and Google Chat Workspace. I also use every office tool from Google regularly. I use every product in general for office purposes from Google ...
What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
I have been using Microsoft Teams for more than ten years, and it is one of the key communication tools in my organization. I use it for my personal purposes as well. For any kind of communications...
 

Also Known As

No data available
MS Teams
 

Overview

 

Sample Customers

Information Not Available
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: October 2026.
917,433 professionals have used our research since 2012.