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Google Cloud's operations suite (formerly Stackdriver) vs New Relic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Cloud's operations s...
Ranking in Application Performance Monitoring (APM) and Observability
31st
Ranking in Cloud Monitoring Software
18th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Log Management (23rd)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in Cloud Monitoring Software
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), AIOps (5th)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Google Cloud's operations suite (formerly Stackdriver) is 0.9%, down from 1.0% compared to the previous year. The mindshare of New Relic is 3.7%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.7%
Google Cloud's operations suite (formerly Stackdriver)0.9%
Other95.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Patel - PeerSpot reviewer
Senior Technical Architect at T-Systems International GmbH
Offers reliable Ops Agent and logging transport feature with easy third-party integrations
As part of our company, we implemented several changes in our log analytics pattern, including the storage and procurement process. Earlier, before implementing the solution, our company was able to procure only one year of data, but later, we came to the three-year mark. Around 15-20% reduction has been witnessed in the total analytic consumption of our company. The aforementioned result was possible because the solution allowed the creation of a dashboard where factors like storage costs, proportion of logs, and logs presence in a storage bucket or Big Query can all be checked. Earlier all logs were stored in a raw storage, but currently our company is able to move logs in table bucket that contributes towards cost savings. It has default integration for all gcp services. recently managed Prometheus support gives more flexibility to organizations to remain connected with their current Prometheus setup. We leveraged integrated FinOps Hub for recommendations for our workloads and server configurations, helpd us lot in order to get maximum TCO.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has really been helpful in detecting, identifying, and troubleshooting issues with cloud services used in the organization."
"It has reduced the amount of time that we would take for troubleshooting."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"Google Stackdriver is all about activity."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"Offers a valuable logging transport feature"
"We find the solution to be stable."
"I don’t see us being able to operate without New Relic."
"It's helped us to find problems early and to make sure that what we're doing is working."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"I can have my developers find bugs and fix them in one-tenth of time they used to take."
"Given we have only one infrastructure guy and he can manage all of this, and a small team, everyone can use it all for different purposes."
"The versatility of the solution is its most valuable feature."
"The ability to do layered reporting quickly and in real-time on stats is the most valuable feature to us."
"Its greatest benefit comes from its ability to provide trending/marketing data."
 

Cons

"Operations documentation could be a bit better. It took us some time to get up and running with it."
"The process of logging analytics can be improved"
"It is difficult to estimate in advance how much something is going to cost."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"Lacking sufficient operations documentation."
"The product provides minimal metrics that are insufficient."
"Google Stackdriver is a stable product, but there is some lagging we cannot stop."
"The logging functionality could be better."
"However, there could be problems or hiccups with the integration with Java-based services and microservices."
"The biggest issue is the lack of mobile support from the website."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"Currently, it is not the only solution we have for monitoring so there are things that it’s missing – for example what Datadog does for us."
"Alerting based on custom insights queries. If I set a custom query to give me some value, I want to be able to set an alert for that."
"It doesn't give us rich process tracing, which is the only complaint I have."
"The solution only supports the cloud platform and not on-premises."
 

Pricing and Cost Advice

"The cost of using Stackdriver depends on usage."
"We have a basic standard license without any additional costs."
"The cost could be lower."
"I loved this product, but we can no longer afford it, so we dropped it."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"Cost is significant with a lot of extras."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The solution is less expensive than AppNeta."
"It would be nice if we could buy it annually instead of monthly."
"The pricing and licensing are too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
12%
Construction Company
11%
Outsourcing Company
9%
Financial Services Firm
13%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

What is your experience regarding pricing and costs for Google Stackdriver?
As Ops Suite, is a google product which effectively comes at zero setup cost, in order to manage your on-premises logs on onsite, it involves negligible cost for using ops agent and it also include...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

Google Stackdriver, Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Uber, Batterii, Q42, Dovetail Games
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Google Cloud's operations suite (formerly Stackdriver) vs. New Relic and other solutions. Updated: October 2026.
917,433 professionals have used our research since 2012.