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Google Vault vs kCura Relativity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
3rd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Email Archiving (5th)
kCura Relativity
Ranking in eDiscovery
6th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the eDiscovery category, the mindshare of Google Vault is 4.6%, down from 7.4% compared to the previous year. The mindshare of kCura Relativity is 5.2%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Google Vault4.6%
kCura Relativity5.2%
Other90.2%
eDiscovery
 

Featured Reviews

Rahul Gill - PeerSpot reviewer
GWS/M365 Consultant at a tech services company with 10,001+ employees
Has supported data retention and export tasks while leaving room for greater automation and feature expansion
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.
HR
Legal Associate at Elevate
Easy to categorize documents and offers transparent view of documents
I found Relativity very useful because it's easy to categorize documents. If you get more complex litigation, like around 500,000 or 1,000,000 documents, it's easier to categorize them in Relativity. So, it's a more powerful tool for reviewing documents. I haven't faced any problems using Relativity yet. I found it very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"My impression is that the initial setup process is not that difficult."
"Data retention is very valuable to us."
"The most valuable feature of Google Vault is its reliability."
"I think the most valuable features are Gmail and Drive, and the solution is also very helpful with Google Chat messages because sometimes you might be missing some information and you can search for it in Google Vault, a very helpful feature for our customers."
"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"Google Vault is a solution we can use for the data export of end-users."
"Overall, it's a very good product, and I recommend it with some consideration for future improvements."
"The solution has great searching capabilities, and it's very reliable."
"The searching capability of the product is definitely very valuable to our organization."
"kCura Relativity is easy to use, and it is reliable."
"The initial setup was relatively straightforward."
"It is easy for a beginner to learn to use Relativity."
"Caplets are a very good technical feature."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"The most valuable feature from my perspective are the Kepler; it's a component that is more technical and directly related to the development companies that will be using it, allowing you to create custom APIs and gather most of the information that is not available in the standard API that they offer."
 

Cons

"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"Many of our customers are facing problems related to backup and data splitting, and when they ask Google technical support about the reason for the data splitting, they haven't received a proper answer."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"eDiscovery could be improved with additional information and an easier way to retain it."
"The price of the solution could improve and the search could be easier."
"EDiscovery could be improved. It's used for searching, holding, and exporting data for Vault and I believe it should be updated."
"The knowledge base is not as in-depth as it should be."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"There are a lot of bugs on the development side."
"You are charged per user. It can get pretty expensive if you have a lot of users in your organization."
"The price per user could be improved. We'd like for it to be more affordable."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."
"I think there is a lot of room for improvement because we have encountered a lot of bugs especially on the development side."
"What I dislike about Relativity is that we have to go through the host in order to do productions and loads. It is not a do-it-yourself tool."
"I haven't seen anything on AI merging with Relativity."
"I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it."
 

Pricing and Cost Advice

"Google Vault comes as part of a package deal for us."
"The solution is expensive."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"If you have Google Enterprise, then Google Vault is free to use."
"The pricing is fairly cheap."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted."
"They are maintaining the per gigabyte pricing, and it's based on tiers of how much data you host with them."
"The pricing is extremely complicated."
"It's worth the money."
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Top Industries

By visitors reading reviews
Educational Organization
12%
Comms Service Provider
11%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Google Vault?
There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.
What needs improvement with Google Vault?
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Va...
What is your primary use case for Google Vault?
A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...
Ask a question
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Also Known As

No data available
Relativity
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Webb & Tyler
Find out what your peers are saying about Google Vault vs. kCura Relativity and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.