Grooper vs Tungsten TotalAgility comparison

Why PeerSpot?

BIS and Tungsten Automation are both solutions in the Intelligent Document Processing (IDP) category. BIS is ranked #24, while Tungsten Automation is ranked #5 with an average rating of 7.0. BIS holds a 1.2% mindshare in IDP, compared to Tungsten Automation’s 3.9% mindshare. Additionally, 100% of BIS users are willing to recommend the solution, compared to 90% of Tungsten Automation users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Tungsten TotalAgility and Grooper are business process automation products focused on efficient data capture. Grooper seems to have the upper hand with its advanced data processing capabilities.

Features: Tungsten TotalAgility offers robust workflow automation, seamless document integrations, and competitive pricing. Grooper provides powerful data extraction tools, versatile data integration from various sources, and advanced data processing, making it ideal for organizations with complex data requirements.

Ease of Deployment and Customer Service: Tungsten TotalAgility offers a straightforward deployment process with a comprehensive support network, allowing for quick system integration. Grooper provides a customized deployment approach with hands-on customer service, extending the initial phase but resulting in a tailored solution.

Pricing and ROI: Tungsten TotalAgility has a generally lower setup cost and competitive pricing, offering a faster ROI through efficient resource use. Grooper, despite its higher initial investment, often provides substantial ROI due to its enhanced data processing features and long-term scalability, offering greater value over time for those prioritizing advanced data capabilities.

To learn more, read our detailed Grooper vs. Tungsten TotalAgility Report (Updated: September 2026).

Buyer's Guide

Grooper vs. Tungsten TotalAgility

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of October 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.6% compared to the previous year. The mindshare of Grooper is 1.2%, up from 0.6% compared to the previous year. The mindshare of Tungsten TotalAgility is 3.9%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	3.4%
Tungsten TotalAgility	3.9%
Grooper	1.2%
Other	91.5%

Intelligent Document Processing (IDP)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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it_user1552698

President and COO at a computer software company with 51-200 employees

Good data ingestion and classification capabilities, supports various media types and formats, and the interface is easy to use

Currently, we're still using version 2-7-2, and now they're about to do the beta release on their version 2021. In this coming version, we expect that some of our issues will be fixed. We've had challenges in classification tasks where similar documents were flagged as multiple matches. The system would identify them and say, "Hey, I think I've got multiple matches. It could either be this one or that one." Because of that, it required us to instruct the system to either leave it unclassified, or we had to halt the process for somebody to look at it. With the new version for 2021, they have changed the paradigm. As it is now, we're using something called a form type, where pages within the document are referenced using a specific page number. For example, in a ten-page document, you might refer to information specifically on the first or fifth page. In the new paradigm, there is a first, middle, and last page concept, as opposed to having the different form types with all of the different pages. What they're telling me is that it's going to make the classification more accurate. Just because the first page of two different documents looks the same, they will not be considered duplicates. Having multiple points of reference will now allow it to better distinguish them. The other area we have had challenges with is table extractions, where if the data headers were not defined, or the tables did not have descriptions for the columns. My understanding is that in the 2021 version, they've now shown that they're handling that. Again, we don't have it and haven't been able to test it, but it's coming. Technical support is definitely an area that they need improvement in, in terms of the front-line individuals.

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Ross Macadam

Director at iicon ltd

Has faced challenges adapting to evolving capture methods and competitive integrations

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day."

"It's very easy to use. It helps streamline manual processes."

"The Excel operations are very good."

"We are getting massive efficiencies across our back office, internally."

"The most valuable feature of the platform right now for us is just getting the most out of the tool. When I first joined the company, we were on version 11, which is the on-premise version of Automation Anywhere. Getting over to the new cloud platform A360 has enabled us to get the most out of general RPA or robotic process automation."

"The flexibility: If there is anything the tool cannot do, we have the ability to make a MetaBot to achieve that functionality. The overall flexibility of the tool makes it very useful for us in our landscape."

"The OCR application is excellent and has helped resolve many issues that I had been facing."

"It has reduced the number of full-time employees."

More Automation Anywhere pros

"The user interface is easy to use, and the flexibility is noteworthy."

"So now we're doing stuff that takes literally minutes, or even sometimes seconds, and we've reduced the labor by a hundredfold."

"Grooper processes difficult sorts of data and unstructured or semi-structured content very well. It's probably one of the better solutions I've seen compared to other solutions I've seen out there. It does a lot more things like segmentation extraction. It does it a lot better. Grooper has more focus on these types of freeform documents where other solutions are very generic and this is a little more elaborate in what they've done. I think they take it to the next level of extracting freeform data."

"With Grooper, the old archive of information can be obtained with the models we built."

"There are many options and customizations that you can make to each individual extractor that allows you to tweak it for exactly what you need."

"Lexicons where the key vocabulary can be inputted it is very helpful."

"In certain types of jobs, I would estimate that using Grooper saves us 70% of the time it normally takes to complete it."

"Using Grooper has sped up our data entry process between two and eight times, depending on the exact process."

"It is a very user-friendly tool in the market with a complete package of BPM, case management, and capture capabilities."

"The tool is low code which saves you from a developer."

"It can be a good product for BPM; you can do BPM projects with it, do case management and capture extraction with Kofax TotalAgility, and it can also integrate quite seamlessly with third-party applications, so it is quite good."

"I think Kofax is a good product, and I would definitely recommend it to anyone looking for document extraction or classification, or data extraction from structured and unstructured documents."

"One feature I like is that it makes the matrix easy for an unstructured document."

"However, this solution is stable, and I have not seen any issues so far."

"Some of our clients previously spent about ten dollars per invoice for processing, but after using the Kofax Total Agility, I believe they are spending only about one to four dollars."

"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."

More Tungsten TotalAgility pros

Cons

"Training is good and interactive but the final certification exam is very tough and it requires in-depth practical knowledge."

"I believe Automation Anywhere needs to improve on product quality. Sometimes it has intermittent issues."

"Additional features should involve the Cognitive Section where we need more Advance solutions involving ML & AI."

"I am currently on 11.3.4.2 and the analytics feature of AA, Bot Insights, needs improvement. It is not easy to implement. It is not intuitive for the developer as you have to mark variables for analytics."

"I would like a couple more features where I can talk and the line comes up automatically."

"Integration with other platforms may prove to be very interesting for us and others."

"We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved."

"Automation Anywhere can include database commands like insert row, bold row, etc commands in 11.x"

More Automation Anywhere cons

"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable."

"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable. Getting the beta product to more of a true release is where it needs improvement. I'm going through training now, so it's hard to judge what they have and don't have until I get through that training. Training is the main thing for me because I'm trying to learn and take things I've learned from other products and try to transfer that knowledge to this one."

"There are few bugs that my superior has posted in the Grooper exchange that concerned errors with the OCR."

"They should have more sub-extractors or exclusion extractors so that the user does not have to make a parent data type."

"If Grooper could "sense" important fields on the document and auto-build extractors for them, that'd be really cool."

"Technical support is definitely an area that they need improvement in, in terms of the front-line individuals."

"Customer service was very poor."

"The tool is not up to the mark at all for what we needed it for."

"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."

"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."

"The product's console version is old. It should also improve its forum."

"Even though it has good documentation, key things are not being noted perfectly."

"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"Because it reduced the time duration of our processes, our costs went down."

"Its usage is expensive for us because my user base is mostly in Manila and KL. The unit cost of labor is cheaper there than in the U.S. or Australia, which puts a bit more stress on how to get a positive ROI while continuing to use it."

"This is a value for the money product."

"They're very flexible around pricing and licensing."

"The pricing for Automation Anywhere is reasonable."

"In terms of pricing, it's not at all cheap, and that's a concern. The licensing cost is very high. While I don't know the exact prices of other tools, Microsoft offers the lowest pricing for its RPA platform compared to UiPath and Automation Anywhere."

"Subscription for Automation Anywhere (AA) is paid yearly."

"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."

More Automation Anywhere pricing and cost advice

"Overall, their pricing is higher than the competitors, but they offer functionality that is otherwise not available."

"Know how many pages you will be needing to process, as the pricing is based on that."

"The price of this solution is less than some of the competition."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"Kofax TotalAgility is very expensive."

"It is slightly more expensive than other tools."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

11%

No data available

Financial Services Firm

14%

Outsourcing Company

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	86
Large Enterprise	562

No data available

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	13

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What needs improvement with Kofax TotalAgility?

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...

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What is your primary use case for Kofax TotalAgility?

I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...

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What advice do you have for others considering Kofax TotalAgility?

I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...

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Comparisons

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Compared 11% of the time

Blue Prism vs Automation Anywhere

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Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

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OpenText Capture vs Grooper

Compared 33% of the time

IBM Datacap vs Grooper

Compared 26% of the time

UiPath IXP vs Grooper

Compared 14% of the time

AntWorks CMR+ vs Grooper

Compared 10% of the time

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ABBYY Vantage vs Tungsten TotalAgility

Compared 8% of the time

UiPath IXP vs Tungsten TotalAgility

Compared 5% of the time

Bizagi vs Tungsten TotalAgility

Compared 5% of the time

UiPath Platform vs Tungsten TotalAgility

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Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Grooper

October 2026

Download Grooper product report

Buyer's Guide

Tungsten TotalAgility

September 2026

Download Tungsten TotalAgility product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Interactive Demo

Automation Anywhere

Demo not available

BIS

Demo not available

Tungsten Automation

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Grooper is an AI-native intelligent document processing (IDP) and data integration platform built by BIS, a company that has worked the industry's hardest document and data problems for 40 years, self-funded since 1986.

Grooper combines patented image processing and multi-engine OCR with LLM-powered extraction (AI Extract, AI Table Reader, AI Collection Reader), classifying documents and extracting data in context, including handwriting, complex tables, and decades-old archives, without brittle templates. AI Assistants let teams chat with documents and databases through retrieval-augmented generation, with source citations.

A no-code/low-code designer serves business users and developers, and native connectors integrate with ECM systems, databases, email, SharePoint, Box, and CMIS repositories. Grooper deploys on-premises or in the cloud, keeping sensitive data inside your infrastructure, and is developed and supported entirely in the USA.

Organizations in government, healthcare, financial services, retail, oil & gas, and higher education use Grooper for results like 6x faster claims processing, 81% reductions in manual AP data entry, and 50x faster transcript processing.

BIS

Tungsten TotalAgility is known for its effective integration capabilities, offering diverse deployment options, automation, and a user-friendly interface. It assists in business process management across industries, providing robust security and cloud features.

Tungsten TotalAgility focuses on streamlining workflows through automation, low-code environments, and machine learning for data extraction. Its adaptability allows for transformation without extensive customization. Though effective in many areas, there's a need for improved OCR accuracy, especially with handwritten documents and Arabic text. Users seek enhancements in low-code development, better integration, and pricing adjustments. There are also calls for improved support, learning tools, and file storage integration. Despite these areas for improvement, its integration with services like IBM Content Manager and SharePoint broadens its business applications, particularly in automation of accounts payable and invoice processing workflows.

What are Tungsten TotalAgility's key features?

Automation: Simplifies workflows and processes across departments.
Integration: Connects seamlessly with other systems like IBM Content Manager.
Low-Code Environment: Enables rapid deployment and scalability.
OCR Capabilities: Manages invoice and document processing efficiently.
Machine Learning: Enhances data extraction accuracy for structured and unstructured data.
Security: Offers robust cloud and security features for data protection.

What benefits and ROI can users expect?

Cost Efficiency: Reduces expenses through automation of repetitive tasks.
Enhanced Productivity: Streamlines operations, allowing focus on core activities.
Scalability: Supports business growth with flexible deployment options.
Data Accuracy: Improves information quality with advanced machine learning.
Integration Advantage: Expands capabilities by connecting with existing systems.

Tungsten TotalAgility is used in industries like finance and insurance, where it automates payment processing and document management. It's employed for capturing data through PDFs and emails, proving valuable for businesses that require efficient data handling and processing in their workflows.

Tungsten Automation

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

S&P Global, Sally Beauty, Rent-A-Center, Bimbo Bakeries, Devon Energy, Empire Southwest, California Resources Corporation, Continental Resources, California Dept of Tax and Fee Administration, Chevron, Funeral Director's Life, Fair Food Network, Wings Credit Union, Del Norte Credit Union, Oklahoma Dept of Transportation, Mercy Hospital System, OLERS, Oklahoma State University, Change Healthcare, U.S. Nuclear Regulatory Commission, American Airlines Credit Union, and many others.

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

Grooper vs. Tungsten TotalAgility

September 2026

Free Report: Grooper vs. Tungsten TotalAgility

Find out what your peers are saying about Grooper vs. Tungsten TotalAgility and other solutions. Updated: September 2026.

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