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HCL Connections vs Yammer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Connections
Ranking in Enterprise Social Software
9th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
55
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (5th)
Yammer
Ranking in Enterprise Social Software
6th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Social Software category, the mindshare of HCL Connections is 2.8%, up from 1.5% compared to the previous year. The mindshare of Yammer is 5.2%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Yammer5.2%
HCL Connections2.8%
Other92.0%
Enterprise Social Software
 

Q&A Highlights

Jul 10, 2014
 

Featured Reviews

Hasnain Zahid - PeerSpot reviewer
Talent acquisition & development specialist at Software Productivity Strategists, Inc. (SPS)
A stable tool useful to manage marketing-related activities
Stability-wise, I rate the solution a nine out of ten. Sometimes, the portal hangs because I find that if I am on a web page, I have to log out, and then I have to log in to the portal again. Since I see that the portal hangs at times, I have to move from one side of the portal to the next, making me feel that some things are scattered in the product. I attended a meeting with IBM recently, and they are improving a few of the things, in my opinion. The concerns that I have related to the product are being improved since I think many other users have reported issues similar to the ones I faced.
DB
Senior Technical Product Manager at a manufacturing company with 10,001+ employees
Creates user groups and streamlines communication
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Connections is a good product with many functions."
"IBM Connections is born for collaboration and one of the easiest steps is starting a community with a set of great collaborative, built-in applications and starting to collaborate over a project."
"The possibility to share files in a unified way helps our organization."
"Communities are a popular way of combining blogs, wikis, files, and activities centered on a common objective or subject which proves popular and increases collaboration across people and teams."
"For example, you can really collaborate in multiple channels, using Connections, so whether it's cognitive collaboration, or file or content collaboration, it makes it much easier."
"File sharing, especially within the communities, is a valuable feature."
"IBM Connections is a great product, with new functionality each year."
"Communities and activities are very useful for team collaboration and project level communication."
"Yammer shows the post’s actions, comments, and how people react. We can quickly see what's going on."
"Yammer is useful since it is a product you can easily integrate into our system since Microsoft supports it."
"Co-workers feel comfortable creating groups for collaboration, communication, and non-work related, personable groups."
"It was a stable solution...It was a highly scalable solution considering it was used in a very big company."
"The solution was stable."
"External collaboration with partners: There is a unified way to send updates about departments and the enterprise, rather than sending separate communications."
"Yammer provides a simple to use, intuitive platform for enterprise collaboration within the social networking information model."
"The most valuable feature of this solution is the communication events."
 

Cons

"Mac users currently only have File Sync support and no plugins are available for Linux desktop users, leaving these users heavily dependent of the web user interface."
"We hear complaints from our users that Connections, and other IBM products, are not intuitive."
"The product has a pretty flat structure for communities; they are in principle a long list."
"The file plugin for Mac need some improvement."
"Level 1 sometimes seems as if they are part of a call center."
"Technical support is hit-and-miss. In general, the support staff is willing, but there is a large range of capabilities among them, from mediocre to excellent."
"Support needs improvement. The product seems to be released with a lot of bugs."
"The UI and UX portions definitely need to be improved."
"If you are not an Office 365 shop, then there are probably better options (i.e., Slack, Facebook for Work)."
"The solution's feature for sharing could be better."
"I'll give it a six out of ten because I'm comparing it to what's out there."
"There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow."
"There is room for improvement in the customization and administration aspects of the product."
"It has a very limited use."
"The lack of integration into the Microsoft Office 365 made it difficult to champion throughout the organization."
"They need to somehow enable better document sharing features. They need to provide joint drafting of documents."
 

Pricing and Cost Advice

Information not available
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
"Compared to other products like Amazon, Yammer's pricing is fine."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"Its cost is included in the license bundle for Microsoft."
"The pricing is not bad."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
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Answers from the Community

Jul 10, 2014
Jul 10, 2014
Hello, Looking at my referrers, I noticed that this question pointed out to my comparison between SharePoint & Connections (see previous discussions for the link). I didn't compare Connections and SharePoint/Yammer yet but just Connections & SharePoint Social. Now that I have a little bit more experience with Connections & IBM Products in general, I'd consider choosing either of ...
2 out of 9 answers
it_user128490 - PeerSpot reviewer
IT Leader at a tech services company with 1,001-5,000 employees
Jul 1, 2014
I have experience using Yammer, Sharepoint, IBM -Sametime, Cisco-webex as a social platform. I liked Cisco - webex for various reason - Easy to use, online conferencing, blog, message broadcast, desktop share, meeting scheduler and seamless integration with MS office calendar. I found webex connect to be feature rich and meets most of our Orgs social needs. Many Thanks Pratyush
Jul 1, 2014
IBM Connections Integrates well with SharePoint. Post the integration configuration, most of the time, we should be able to get our SharePoint Libraries and Mysite integrated with connections. By having Microsoft Windows Authentication, we would be able to see the teamsitres, contents etf through SharePoint APIs on Conections page.Availability of Uploading docs are also single click away.Its visa versa from SharePoint as well. Questions regarding MS Yammer or IBM Connections would be subject to business decision however it would also be dependent on wheather we have Connections in the system or Yammer. if its a fresh new set up planning then in long run SharePoint with Yammer negates the need to have IBM connection and have more cost effective solutions. Best regards, Kumar
 

Top Industries

By visitors reading reviews
Outsourcing Company
18%
Construction Company
17%
Manufacturing Company
10%
Financial Services Firm
7%
Outsourcing Company
15%
Construction Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise26
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise31
 

Questions from the Community

What needs improvement with HCL Connections?
The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team ...
What is your primary use case for HCL Connections?
I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.
What needs improvement with Yammer?
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a s...
What is your primary use case for Yammer?
We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...
What advice do you have for others considering Yammer?
I would recommend Yammer to others if someone wants to communicate with a big team and needs a good communication platform. I cannot think of any advice or recommendation to share with users who wo...
 

Also Known As

IBM Connections, Lotus Connections
No data available
 

Overview

 

Sample Customers

Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about HCL Connections vs. Yammer and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.