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Horizon 8 vs Horizon Cloud Service comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
117
Ranking in other categories
User Virtualization (1st)
Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
8th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Desktop as a Service (DaaS) (3rd)
 

Mindshare comparison

As of October 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon 8 is 6.8%, down from 7.4% compared to the previous year. The mindshare of Horizon Cloud Service is 4.7%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Horizon 86.8%
Horizon Cloud Service4.7%
Other88.5%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SF
Architect at Softcat plc
Architects have improved desktop environments and now optimize operations for diverse clients
From my perspective, there is significant room for improvement in Horizon 8. Many customers are actively seeking alternatives to VMware due to recent licensing changes after Broadcom's acquisition, necessitating upgrades or bundles that they often do not require. Given that Omniser builds on VMware technologies, this creates a negative perception, pushing customers to consider different brands or solutions.
SivaKuppala - PeerSpot reviewer
Enterprise Architect at Wipro Limited
Centralized management enhances multi-cloud flexibility with cost efficiency improvements
The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In the past, students had to physically go to labs to access software, but now they can access them from any device anywhere, and don’t have to login via VPN because of the security server part of Horizon."
"VMware Horizon View is easily scalable. Its onboarding is easy and comes with flash provisioning features."
"It's centralized management, and you have access gateway to enter the the VMs from outside."
"We use VMware Horizon to provide remote access for remote users."
"VMware is very helpful for customized platforms that offer auto-promotion and auto-deprovision."
"VMware Horizon 7 has its proprietary Elastic streaming protocol, which is very good for delivering VDI and helps provide a seamless experience for graphic-intensive applications."
"The most valuable feature in this solution which really helped for my use case was the stand out three dimensional acceleration, which was really important for enhancing the performance for certain clients based on their scenarios."
"VMware is a hyper-converged infrastructure model. Therefore, for scaling it you just add more servers to it in the inputs. It's rather straightforward."
"VMware Horizon Cloud is easy to use and the full development cloud is very good."
"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"The product allows a VPN connection, adding extra value to its features."
"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."
"VMware Horizon Cloud is easy to use and the full development cloud is very good. The main features of VMware are included. It's a cloud-based virtual desktop infrastructure software that allows you to permit the virtual desktops and applications to any device from the single unified management control. These are managed from the dedicated remote session desktop."
"The interface is much easier to use compared to Microsoft and other VDI vendors that are well known on the market. I like VMware so much more than the others. With Horizon Cloud, you don't need to spend a lot of money upfront to buy the infrastructure. You can use it the on the cloud, so it lowers the barriers to entry. It's easier to test it and get started. Some clients stay in the cloud, but others prefer to go on-premise. It depends on the nature of the client."
"The product’s on-premise version has the ability to create an image of any updates or changes in the system."
"I honestly liked the application itself because it was just like using a desktop. You could copy and paste, inside and outside, and you could use multiple monitors. You could access it anytime, anywhere, no matter whether you were in the office or out of the office. I could leave the office, go somewhere, go back in, and everything would be there. I could just leave it up and running. I absolutely love this feature in VMware Horizon Cloud."
 

Cons

"I would like to see seamless integration with the cloud because right now, the dependency is on the cloud providers."
"The product has to improve its performance and connectivity."
"Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy."
"I think that simplifying cross-platform use on different devices could be better. Different client versions sometimes don’t work quite as well."
"Using a printer with the VDI is not a straightforward process."
"The initial startup costs for this solution are relatively high."
"The solution has a lot of issues and bugs."
"The pricing can be a challenge because certain features are not standard and require a separate license."
"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."
"Our technical support of VMware is good, but the main problem is it takes a lot of time."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
"The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices."
"The product has a lot of bugs."
"There should be more emphasis on the Workspace One access part of the solution."
"The application remoting features have some room for improvement."
"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
 

Pricing and Cost Advice

"Licensing and hardware outsourcing is expensive, but can be cost-effective in the three to five-year range."
"I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
"We are happy with the price."
"The pricing is quite reasonable."
"VMware Horizon is expensive and I would rate it an eight out of ten."
"There is a monthly subscription for the use of this solution and it is expensive."
"Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses."
"Pricing for Horizon is relatively high, earning a rating of one out of ten."
"I rate VMware Horizon Cloud pricing a ten out of ten."
"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
"There is a license required for the use of this solution and there are different tier levels available."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
11%
Outsourcing Company
9%
Construction Company
9%
Financial Services Firm
13%
Manufacturing Company
9%
Performing Arts
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise23
Large Enterprise45
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What is your experience regarding pricing and costs for VMware User Environment Manager?
Regarding the pricing aspect of Horizon 8, I find it currently quite acceptable. After VMware was bought by Broadcom, the pricing was ridiculous, but now that Onmises has VMware Horizon 8, the pric...
What is your primary use case for VMware User Environment Manager?
I have experience with products from Horizon 8, and I am currently working with Omniser version. I have been working with Horizon 8 from Omniser for nearly two years now. I am currently working in ...
What is your experience regarding pricing and costs for VMware Horizon Cloud?
The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.
What needs improvement with VMware Horizon Cloud?
The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...
What is your primary use case for VMware Horizon Cloud?
Our primary use case focuses on virtual desktop and application hosting. This is spread across different industries. We have a large number of employees, and we are one of the largest GSIs globally...
 

Also Known As

VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
VMware Horizon Cloud, VMware Horizon DaaS
 

Overview

 

Sample Customers

LCMC Health
Marriott, Sprint
Find out what your peers are saying about Horizon 8 vs. Horizon Cloud Service and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.