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IBM Cloud Identity Service vs Idira IGA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
31st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Idira IGA
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Identity Management (IM) (6th), Identity Governance Administration (IGA) (5th)
 

Mindshare comparison

As of October 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.9%, up from 0.7% compared to the previous year. The mindshare of Idira IGA is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Idira IGA1.5%
IBM Cloud Identity Service0.9%
Other97.6%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
Sasikiran Sakalabattina - PeerSpot reviewer
Sr Infrastructure engineer at TechMahindra
Automated lifecycle governance has reduced manual access work and strengthens audit readiness
CyberArk IGA Powered by Zilla significantly reduces manual access management efforts due to day-to-day activities. RBAC and role mining actually reduce manual access management efforts significantly. RBAC is the best feature, and it provides AI capabilities. The second feature I value most is identifying lifecycle management for joiner, mover, and leaver scenarios. CyberArk IGA Powered by Zilla has one feature that provides strong access reviews, compliance reports, automation, and audit readiness with centralized governance. Centralized governance means we can handle everything at one point, making it a very strong feature. This is integrated with another feature such as SaaS integrations for strong security posture and faster provisioning with reduced operational overhead. These are the four features I value most, and with all my three years of experience, I use and appreciate these four features most. The impact of automation on my access reviews is that it automates the provisioning and de-provisioning. If I were to perform manual tasks such as provisioning and de-provisioning without automation, it would require a lot of time to handle. With this automation, we easily accomplish provisioning or de-provisioning. We simply get the Active Directory users and create the VPNs, cloud, and enterprise applications without any manual intervention. AI-driven role management and RBAC automation significantly reduce service tickets. Without automation, I would need to handle tickets, which involve a lot of manual work and requires additional manual employees. Without automation, this leads to approval delays and manual access assignment efforts. Automated access reviews provide simple audit reports, and by complying with the report, it improves audit readiness while reducing operational workload for IT and security teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"IBM Cloud Identity Service is highly stable."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"CyberArk IGA Powered by Zilla has positively impacted my organization through the collection of audit evidence, the compliance workflow, and user access reviews, which helps me significantly."
"The automation part of Idira IGA is what we love the most because it simplifies the use of the application and, with automation, we save a lot of time because it cuts our effort in half."
"It helps users work from anywhere, regardless of their location or country. Users do not need to be in their office geo-location to access applications or resources, which provides flexibility for accessing applications wherever they are."
"Idira IGA is a very good solution for privileged access management and stands out against the rest."
"Using Idira IGA has dramatically improved efficiency, requiring fewer people with significant time saved, which is one of its best features."
"Overall, CyberArk IGA Powered by Zilla helps us automate user access reviews, provisioning, and de-provisioning for both human and machine identities across hybrid and multi-cloud environments."
"The features of CyberArk IGA Powered by Zilla that I have found the most valuable include credential masking, time-bound access, and using it for the approval of workflows and audit trails for compliance-related tasks."
"CyberArk IGA Powered by Zilla is a very new and advanced way of giving the access to an end-user by AI-powered automation, which uses an AI profile to automatically discover and maintain job-appropriate permissions, which is a very helpful and powerful module in an enterprise business."
 

Cons

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"Idira IGA platform itself is somewhat complex to understand initially, so the UI and user interface could be simplified."
"CyberArk IGA Powered by Zilla is lacking in the governance side of identities compared to competitors."
"There is a higher cost model for the initial setup as compared to the other ecosystem lock tools like Google Cloud or Azure Cloud identity."
"The first thing that can be improved is the central admin console."
"Idira IGA could improve in the way access is provisioned for different users."
"Organizations with highly customized, long-standing legacy IGA tools may face a steep learning curve and complex data migration when moving to this modern AI-driven or cloud-native solution."
"The primary issue I have experienced with CyberArk IGA Powered by Zilla is related to support."
"Competitors such as SailPoint and Saviynt are strong and offer many features, and although Idira IGA is improving and evolving, there is still much customization needed."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
14%
Financial Services Firm
12%
Computer Software Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zilla Security?
Pricing for Idira IGA varies. It is essential to consider it from different perspectives, but for the features Idira IGA offers, I find it affordable.
What needs improvement with Zilla Security?
Idira IGA could improve in the way access is provisioned for different users. My perspective on this improvement comes from the program delivery and implementation side. The application onboarding ...
What is your primary use case for Zilla Security?
My main use case for Idira IGA is related to CyberArk at Truist Bank, where I owned the end-to-end delivery of a CyberArk Application Access Manager implementation. I specifically managed the scope...
 

Also Known As

No data available
Zilla Security
 

Overview

 

Sample Customers

Baxter Healthcare, 
Information Not Available
Find out what your peers are saying about IBM Cloud Identity Service vs. Idira IGA and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.