No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Cloud Identity Service vs OneLogin by One Identity comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
31st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OneLogin by One Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Single Sign-On (SSO) (3rd), User Provisioning Software (4th), Identity Management (IM) (4th), Access Management (4th)
 

Mindshare comparison

As of October 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.9%, up from 0.7% compared to the previous year. The mindshare of OneLogin by One Identity is 3.1%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
OneLogin by One Identity3.1%
IBM Cloud Identity Service0.9%
Other96.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"IBM Cloud Identity Service is highly stable."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"OneLogin has been a reliable and user-friendly IAM platform that can simplify access with SSO and strengthen MFA adoption without creating too much complexity for users or administrators."
"OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is pretty good."
"OneLogin has had a very positive impact on my organization, especially in terms of security, efficiency, and user satisfaction."
"SmartFactor Authentication stands out for me because it supports no compromise."
"Since implementing OneLogin by One Identity, we have reduced user onboarding time by approximately 60 to 70 percent through automated provisioning, password-related support tickets have decreased by around 40 to 50 percent due to single sign-on, and automated de-provisioning has helped us ensure users lose access immediately upon leaving the organization, improving both security and compliance."
"Overall, OneLogin by One Identity is doing a very good job in helping customers manage their identities, which is one of the most critical attack surfaces nowadays with the growing threat landscapes."
"OneLogin is easy to use and manage, which is one of the best features."
"OneLogin has definitely impacted positively and saved time, it has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users."
 

Cons

"You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"OneLogin by One Identity works well overall and does not impact our daily tasks, but the user interface could be more modernized, especially when searching for specific applications."
"I'm a cybersecurity guy and I found that the two-factor authentication offering they have (if you don't buy one of their other products) is pretty basic."
"Based on my experience, improvements needed for OneLogin include better granular policy controls and more advanced analytics for authentication activity, which would be especially useful for larger enterprise environments."
"OneLogin by One Identity needs to upgrade or enhance areas such as complexity in custom Active Directory AD HR mapping and setter interface refresh."
"I believe the initial setup should be more straightforward."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"The price of the licensing is fine."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"Surprisingly expensive given the price of on-premise solutions."
report
Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Outsourcing Company
21%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise35
Large Enterprise71
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OneLogin by One Identity?
Overall, the experience with OneLogin by One Identity has been very good, but I feel there are some improvements that can be made, particularly regarding how the integrations happen and providing m...
What is your primary use case for OneLogin by One Identity?
OneLogin by One Identity is used to manage user identities and single sign-ons, as well as manage access to individual applications used in our organization. A specific example of how OneLogin by O...
What advice do you have for others considering OneLogin by One Identity?
Regarding OneLogin by One Identity's AI capabilities, I find its accuracy and reliability of output to be very good so far, but it definitely needs verification from a human. My advice for others l...
 

Also Known As

No data available
OneLogin Workforce Identity
 

Overview

 

Sample Customers

Baxter Healthcare, 
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about IBM Cloud Identity Service vs. OneLogin by One Identity and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.