No more typing reviews! Try our Samantha, our new voice AI agent.

IBM SevOne Network Performance Management (NPM) vs Icinga comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
29th
Ranking in Server Monitoring
15th
Ranking in IT Infrastructure Monitoring
35th
Ranking in Cloud Monitoring Software
28th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Log Management (35th)
Icinga
Ranking in Network Monitoring Software
44th
Ranking in Server Monitoring
17th
Ranking in IT Infrastructure Monitoring
50th
Ranking in Cloud Monitoring Software
34th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of Icinga is 1.1%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
Icinga1.1%
Other97.8%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features for us are the huge number of network devices it can monitor."
"The monitoring of the network is very customizable. That is its unique feature."
"But it is a good tool that works nicely; so far, we don't regret it."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"Customer Service: Fantastic – responsive."
"It is a very efficient and highly recommended solution."
"Instant graphs, high frequency polling and the ability to create reports on the fly are the most valuable features we currently use."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."
"We monitor all, starting from UPS to international mail chains."
"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"People should know that it is simple and advanced."
 

Cons

"As I mentioned before, there are cheaper solutions available."
"The support is excellent, but the features are average."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"Would benefit with the addition of AI modules for proactive data insights."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"Licensing costs can add up quickly, so know what you need to monitor and what you don’t."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"I would say that incorporating other technologies, we have great performance data, but if it started doing intelligence and looked at the patterns or correlations, that would be great."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"The solution lacks many features important to higher-level IT management and network support."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"The installation and configuration are very complex."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"Icinga’s automation could be improved."
 

Pricing and Cost Advice

"Prices per license are not huge, but they exist."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The pricing has been fair."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"The product is inexpensive compared to other DBM products."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"This is an open-source solution with paid support."
"We're using the free version of Icinga."
"The solution is free to use."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"It's an open-source solution."
"The solution is cheap."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
9%
Educational Organization
14%
Comms Service Provider
13%
University
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
Ask a question
Earn 20 points
 

Also Known As

SevOne
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Icinga and other solutions. Updated: October 2026.
917,433 professionals have used our research since 2012.