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IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Business Service...
Ranking in Event Monitoring
13th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
10th
Average Rating
9.2
Reviews Sentiment
5.3
Number of Reviews
28
Ranking in other categories
Mainframe Management (4th)
 

Mindshare comparison

As of October 2026, in the Event Monitoring category, the mindshare of IBM Tivoli Business Service Manager is 4.7%, up from 1.9% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.4%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
OPS/MVS Automation Intelligence4.4%
IBM Tivoli Business Service Manager4.7%
Other90.9%
Event Monitoring
 

Featured Reviews

reviewer847356 - PeerSpot reviewer
IT Manager at a tech services company with 1,001-5,000 employees
Good technical support, and efficient for working with business data
We use this solution for working with data. The most valuable feature of this solution is the efficiency. This application should be made easier to use because it usually needs training and it is not easy to operate. We have been using this solution for fourteen years. The stability of this…
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"TBSM is a rock, and our house would have crumbled without it."
"The most valuable feature of this solution is the efficiency."
"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."
"Compared to the products on the market, it is hands down the best one."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"We used to us an IBM product, but OPS/MVS has a lot more flexibility in what we can do with it."
"The performance of it is beyond exceptional."
"OPS/MVS is much more intuitive to use, especially compared to Netview/SA/GDPS."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
 

Cons

"Yes, Event Storms and other less traumatic triggers the JVM to hang requiring recycles."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"I've seen a mobile app that allows you to get the system status from your phone. That's a really nice feature that I’d like to see."
"With stability, sometimes we do have problems with this product."
"The only issue we have is when we try to integrate with common services."
"The mainframe TSO side still displays green screens."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"One of the things we've been wanting to do is to be able to automate off of different highlighted messages without actually knowing what the message is."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
19%
Financial Services Firm
11%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use i...
 

Also Known As

Tivoli Business Service Manager, BSM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

SSGC
Tieto
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence and other solutions. Updated: September 2026.
917,403 professionals have used our research since 2012.