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IBM Turbonomic vs OpenText Cloud Service Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Turbonomic
Ranking in Cloud Management
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Migration (3rd), Virtualization Management Tools (3rd), IT Financial Management (1st), IT Operations Analytics (8th), Cloud Analytics (1st), Cloud Cost Management (3rd), AIOps (17th)
OpenText Cloud Service Auto...
Ranking in Cloud Management
46th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Cloud Management category, the mindshare of IBM Turbonomic is 4.7%, down from 5.0% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
IBM Turbonomic4.7%
OpenText Cloud Service Automation1.2%
Other94.1%
Cloud Management
 

Featured Reviews

reviewer1446966 - PeerSpot reviewer
Senior Systems Engineer at a university with 1,001-5,000 employees
The solution reduced our operational expenditures and is able to identify points before we even noticed them
The management interface seems to be designed for high-resolution screens. Somebody with a smaller-resolution screen might not like the web interface. I run a 4K monitor on it, so everything fits on the screen. With a lower resolution like 1080, you need to scroll a lot. Everything is in smaller windows. It doesn't seem to be designed for smaller screens. When I change the resolution to 1080, I only see half of what I would on my big 4K monitor. It would be annoying to have to scroll to see the flow chart. They have a flow chart that goes top to bottom like a tree. On a lower resolution, it might be nice if that scrolls horizontally because it's long, narrow, and tall. It's only three icons wide, but it's 15 icons tall. I think it would be helpful to have the ability to change that for a smaller screen and customize the widget.
SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You could take the number of hours per tech that no longer has to administer and babysit machines and resources, add the money saved by maximizing the hardware you have to its fullest potential, then add the labor saved in forecasting and the product pays for itself in the first year easily!"
"The Turbonomics team is always looking for ways to improve their product."
"Customer Service: Very cool. Technical Support: Very cool. We got online demo from the technical support and much assistance in operations."
"Before implementing Turbonomic, we had difficulty reaching a consensus about VM placement and sizing. Everybody's opinion was wrong, including mine. The application developers, implementers, and infrastructure team could never decide the appropriate size of a virtual machine. I always made the machines small, and they always made them too big. We were both probably wrong."
"Right sizing our environment saves us money by not having to purchase additional hardware."
"Having Turbonomic as a resource is like having a few extra engineers dedicated to performance monitoring, getting that time back from diagnosing resource issues is a huge plus."
"I only deal with the infrastructure side, so I really couldn't speak to more than load balancing as the most valuable feature for me. It provides specific actions that prevent resource starvation. It always keeps things in perfect balance."
"Planning infrastructure needs for our virtual environment was previously a tedious task that included a lot of guesswork, and with Turbonomic we can now precisely model future workload and infrastructure supply to plan for growth."
"Scalability is the most valuable feature to us."
"The tool's most valuable feature is life cycle management."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
 

Cons

"Alert emails could be more comprehensive."
"The implementation could be enhanced."
"I am not a giant fan of the new interface. I still use the older interface."
"Many of the current recommendations are inaccurate."
"The only issue we have had with scalability is that the sites are not integrated into the aggregator."
"This is a very powerful tool that we don't use to its fullest, mostly due to the GUI."
"We have no ROI so far."
"Before IBM bought it, the support was fantastic. After IBM bought it, the support became very disappointing."
"I haven't found very user friendly things, some are a little tricky."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
 

Pricing and Cost Advice

"Licensing is per socket, so load up on the cores rather than a lot of lower core CPUs."
"The pricing is in line with the other solutions that we have. It's not a bargain software, nor is it overly expensive."
"I consider the pricing to be high."
"It's worth the time and money investment if you can afford it."
"I'm not involved in any of the billing, but my understanding is that is fairly expensive."
"Everybody tells me the pricing is high. But the ROIs are great."
"We felt the pricing was very fair for the product. It is in no way prohibitive for larger deployments, unlike other similar product on the market."
"I have not seen Turbonomic's new pricing since IBM purchased it. When we were looking at it in my previous company before IBM's purchase, it was compatible with other tools."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Construction Company
7%
Computer Software Company
7%
Outsourcing Company
18%
Construction Company
15%
Manufacturing Company
13%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise57
Large Enterprise147
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Also Known As

Turbonomic, VMTurbo Operations Manager
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
China Merchants Bank, Osiatis
Find out what your peers are saying about IBM Turbonomic vs. OpenText Cloud Service Automation and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.