

Idira Identity and OneLogin Customer Identity by One Identity are competitors in identity and access management. OneLogin appears superior for its advanced features, making it a preferred choice for comprehensive security needs.
Features: Idira Identity provides comprehensive access controls, seamless integration across platforms, and strong analytics capabilities. OneLogin offers advanced single sign-on, multifactor authentication, and extensive integration options, enhancing its security posture.
Room for Improvement: Idira Identity could improve its advanced security features and multifactor authentication capabilities. OneLogin may benefit from simplifying its integration process and reducing the technical expertise required.
Ease of Deployment and Customer Service: Idira Identity is notable for its straightforward deployment and responsive support. OneLogin offers detailed customer service but requires a more complex deployment process, demanding higher technical skills.
Pricing and ROI: Idira Identity is cost-effective with competitive setup costs ensuring a quicker ROI. OneLogin’s higher costs are justified by its advanced features, offering better long-term returns for businesses needing extensive security and management capabilities.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
We have seen a return on investment because we have improved our security significantly, and the frictionless sign-in saves us time.
Protecting these assets is crucial, especially for financial institutions, to mitigate risks.
Once OneLogin Customer Identity by One Identity was implemented, it reduced tickets, especially for passwords for users that were struggling to get into some applications.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
If a customer has purchased a P1 level package, then they are available immediately.
Every time I needed anything, they were very quick and I could solve things within a maximum of a couple of hours.
The customer support for OneLogin Customer Identity is top-notch.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
CyberArk Identity is definitely a scalable solution; it all depends on the money that you have, as with anything else.
It doubled in size and it still was handling fine with no gaps or issues.
OneLogin Customer Identity is very scalable because it handles all my organization's business applications under one roof where they are secure, easy to log in, and save a lot of time.
In terms of scalability for OneLogin Customer Identity, I don't think it has great scalability because many times users have reported issues about their loading browser extension and sometimes their session timeout.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
I have not experienced downtime.
OneLogin Customer Identity by One Identity is stable.
OneLogin Customer Identity by One Identity is stable.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Clarity in documentation, similar to that with Thales and Fortinet, simplifies our job and helps us convince clients by providing links to credible sources.
Setting up this product can be demanding, particularly for an organization with a complex application, legacy applications, or larger application data which requires extensive custom workflows or a need for advanced branding.
The needed improvements for the mobile app could also include enhancing the user interface to be more user-friendly and easy to customize to fit a user's preference or needs.
Regarding pricing, it can be quite a lot for small companies.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
For comparison, Okta was around five dollars per user.
for larger numbers of users, the price per user stays the same, which impacts budgeting and negotiations negatively.
My experience with pricing, setup cost, and licensing has been that the price is one of the most cost-effective tools, especially regarding great signing and security.
OneLogin Customer Identity is cheaper than Okta.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
The best features OneLogin Customer Identity offers include the ability to store credentials for different applications, one-click login to all platforms, top-notch security for our application, privacy and security for compliance, ease of employee efficiency, and enhanced security for remote workers.
The biggest benefit of OneLogin Customer Identity for cybersecurity in a banking environment is the ability to manage many virtual machines, servers, and applications that require different credentials and privileges by using single sign-on, which automates the process.
OneLogin Customer Identity has a feature of passwordless authentication.
| Product | Mindshare (%) |
|---|---|
| Idira Identity | 4.6% |
| OneLogin Customer Identity by One Identity | 1.6% |
| Other | 93.8% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
OneLogin Customer Identity streamlines identity and access management through secure access solutions. It addresses businesses' needs for a centralized platform to manage customer identities efficiently and securely.
Designed for companies seeking robust customer identity management, OneLogin Customer Identity facilitates secure environments by offering advanced features like multifactor authentication and real-time monitoring. It supports seamless integration with a wide array of applications and platforms, enhancing both web and mobile experiences. Security remains paramount, ensuring businesses can protect customer data effectively while maintaining compliance with regulatory standards.
What features stand out in OneLogin Customer Identity?
What benefits and ROI do users report?
In industries like finance, healthcare, and retail, OneLogin Customer Identity aids in safeguarding sensitive information and streamlining customer interactions. Its flexible integrations and compliance features make it a preferred choice for businesses looking to secure engagement channels and improve service delivery.
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