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Idira Identity vs OpenText Access Manager with Managed Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Identity
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
Authentication Systems (7th), Identity Management (IM) (8th), Authorization Software (2nd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
OpenText Access Manager wit...
Ranking in Access Management
27th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (2nd)
 

Mindshare comparison

As of October 2026, in the Access Management category, the mindshare of Idira Identity is 3.8%, up from 3.3% compared to the previous year. The mindshare of OpenText Access Manager with Managed Services is 2.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Idira Identity3.8%
OpenText Access Manager with Managed Services2.2%
Other94.0%
Access Management
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As soon as it is implemented, it fundamentally changes how users access systems, providing immediate security benefits."
"What I like most about CyberArk Identity is the model that is in place."
"The support of CyberArk Identity is really good."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The features are really powerful, providing really good SSO and MFA features and implementation capability, plus an MDM solution, and the cloud-based setup is simple and scalable."
"CyberArk Identity's ability to safeguard financial services infrastructure is good."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment, including Secure Infrastructure Access, Secure Cloud Access, and Secure Web Sessions."
"The single sign-on feature is excellent."
"I would recommend NetIQ Access Manager; it is a very, very good alternative to Microsoft, Micro Focus is very big and offers good technical services, and the solution is very good, fast, simple to operate, and has very good production time to market."
"There are lots of options to customize the solution to your needs."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"It's very easy to integrate with applications."
"The integration is quite easy because there are a lot of options for integrating with different applications, so it is very versatile."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"It's a very powerful product."
 

Cons

"While CyberArk Identity is a leader in Identity Security, the integration of multiple components could be improved."
"They could improve their UI and make everything more user-friendly."
"The OpenID features could improve in CyberArk Identity."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"You can do many things in it, but you need a lot of knowledge about dependencies of many things, so it requires time and big knowledge, and for the customer, it's a tough task now."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"The application portal could be improved with more options and easier customization."
"Occasionally, it's very difficult to get the solution running."
"There is a major release going from version three to four or four to five. There seem to be issues up front, and then once you get to the third or fourth service pack to address those various issues, you're fine again."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
 

Pricing and Cost Advice

"The pricing of CyberArk Identity is competitive."
"There is an initial license and then there is a subscription needed."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"CyberArk Identity is an expensive solution."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"The solution is cheap and I rate its pricing an eight out of ten."
"The price of the solution is average."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
13%
Construction Company
10%
Manufacturing Company
9%
Outsourcing Company
12%
Manufacturing Company
12%
Transportation Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
The area that is missing much is about the reporting part. I would rate Idira Identity in general about eight. It has a good set of features compared to other identity security platforms. It's well...
What is your primary use case for CyberArk Identity?
I'm working with on-premises solutions. Back in the time there were no other options. I use multi-factor authentication with Idira Identity. I sell it, I deploy it, so it's something that is really...
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Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Find out what your peers are saying about Idira Identity vs. OpenText Access Manager with Managed Services and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.