

JupiterOne and Idira IGA are competing products in identity access management and security operations. JupiterOne holds an edge in pricing and customer support satisfaction, while Idira IGA is seen as a better option due to its comprehensive features and strategic capabilities.
Features: JupiterOne offers asset inventory management, security operations insights, and integrations with numerous third-party applications. Idira IGA provides identity lifecycle management, governance capabilities, and a focus on identity governance.
Ease of Deployment and Customer Service: JupiterOne is praised for a straightforward cloud-based deployment and rapid setup supported by prompt customer service. Idira IGA gives customizable deployment options with solid configuration guidance.
Pricing and ROI: JupiterOne is known for an appealing setup cost and quick ROI, ideal for budget-conscious companies. Idira IGA has a higher setup cost but delivers significant long-term value with extensive features.
The metrics primarily highlight time-saving and accuracy improvements.
For the ROI from the customer's perspective, especially in banking, using Idira IGA for identity management brings ROI mostly if they use it for about two or three years.
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
After implementation, that dropped to about three to four hours, saving nearly eighty percent of manual effort in that area.
With JupiterOne, I have reduced the number of employees needed due to increased automation, which has also led to significant cost savings.
Using JupiterOne has helped me reduce my total time by almost twenty percent.
Most of the time, they manage to provide a solution within two to three days, making their support highly rated and effective.
The type of support agreement or contract you have with them determines the level of support provided.
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
Their team provided dedicated assistance for connecting integrations like AWS and GitHub, which made the first two to three weeks much smoother than expected.
Customer support for JupiterOne is good, and I find it quite strong, especially for enterprise use.
Customer support is responsive, typically answering within less than twenty-four hours of when I ask a question.
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
It is quite scalable, and we can definitely scale up or scale down.
CyberArk IGA Powered by Zilla works well for scalability as it supports distributed environments and integrates with cloud platforms, making it useful for hybrid and cloud setups.
It handles diverse daily data, supports multi-cloud environments, and accommodates thousands of users and applications.
Our organization has grown from a few cloud resource accounts to hundreds of accounts and thousands of resources without needing to deploy additional JupiterOne infrastructure.
The scalability of JupiterOne is quite good. It is built to handle enterprise-scale infrastructures with thousands of assets across multiple cloud environments.
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
I rate the stability of CyberArk IGA Powered by Zilla as very high, around nine to ten.
Careful consideration should be given when deciding about use cases and reaching out to the customer support team to check out the product compatibility and the integration with the end application that you may have in your environment before making a buying decision.
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Skills development is another important area that needs attention, as teams require training in graph-based query language to effectively handle large transaction datasets.
The unified devices feature is valuable and did not used to exist, and it has been fantastic.
JupiterOne is very good when compared to other cloud asset platforms overall.
The Zilla-powered module entry level may cost up to $45,000 per year, depending on how many applications and the user access is needed.
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Opting for multi-year subscriptions can be more economical.
Overall, it is not cheap, but for what it does, it is a good value.
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
We definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise.
The key feature I rely on most in my daily work is the graph-based asset relationship mapping JupiterOne provides.
The ease of using queries and the new MCP feature has helped me because sometimes I would have difficulty writing the queries, but the AI within the query field in JupiterOne suggests if the query is incorrect and proposes a new query.
One of the best features JupiterOne offers is blast radius, being able to see assets that could be directly or indirectly affected by any cyber incident or to see how some assets communicate with other assets and some do not communicate with other assets.
| Product | Mindshare (%) |
|---|---|
| Idira IGA | 1.5% |
| JupiterOne | 0.6% |
| Other | 97.9% |


| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
CyberArk IGA Powered by Zilla is designed to streamline identity governance and administration by automating access controls and compliance processes, enhancing security and efficiency.
Known for its robust capabilities, CyberArk IGA Powered by Zilla offers comprehensive identity governance that simplifies policy enforcement and compliance management. It enables organizations to efficiently manage user access, reducing risks and ensuring secure operations. By leveraging automation, it minimizes manual tasks and enhances productivity.
What are the key features?
Which benefits or ROI should users consider?
CyberArk IGA Powered by Zilla is implemented across industries such as finance and healthcare, where regulatory compliance and data protection are critical. It helps organizations enhance their security postures while ensuring compliance with industry standards.
JupiterOne offers a comprehensive platform designed for cybersecurity asset management, providing streamlined solutions for security and compliance. Experts appreciate its capability to increase visibility across cloud environments.
JupiterOne simplifies asset management by integrating with multiple tools and frameworks, enabling organizations to gain insights into their security posture. It supports continuous monitoring and instant analysis, enhancing risk management and compliance reporting. By centralizing information, it reduces manual efforts, allowing teams to focus on strategic initiatives.
What are JupiterOne's key features?In healthcare, JupiterOne helps manage sensitive data compliance and security, while financial services benefit from its robust compliance reporting features. Technology companies use its automation capabilities to enhance cloud asset management, providing a scalable backbone for growth and security alignment.
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