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Idira IGA vs JupiterOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Idira IGA boosts productivity with $75,000 savings by reducing manual processes and enhancing access management efficiency.
Sentiment score
7.1
JupiterOne enhances asset management by automating processes, substantially reducing security team time and audit preparation significantly.
The metrics primarily highlight time-saving and accuracy improvements.
Infrastructure Lead at a tech vendor with 10,001+ employees
For the ROI from the customer's perspective, especially in banking, using Idira IGA for identity management brings ROI mostly if they use it for about two or three years.
It Security Consultant at PT. Mitra Integrasi Informatika
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Associate Director at a legal firm with 10,001+ employees
After implementation, that dropped to about three to four hours, saving nearly eighty percent of manual effort in that area.
GEN AI Engineer at a educational organization with 51-200 employees
With JupiterOne, I have reduced the number of employees needed due to increased automation, which has also led to significant cost savings.
Manager at a tech vendor with 51-200 employees
Using JupiterOne has helped me reduce my total time by almost twenty percent.
Manager Dev Ops at Merck
 

Customer Service

Sentiment score
7.5
Idira IGA excels in customer service with quick responses, though improvements in localized support and turnaround time are needed.
Sentiment score
7.4
JupiterOne provides responsive support with 24-hour ticket responses, dedicated onboarding, and a robust support network for seamless integration.
Most of the time, they manage to provide a solution within two to three days, making their support highly rated and effective.
Sr Infrastructure engineer at TechMahindra
The type of support agreement or contract you have with them determines the level of support provided.
Associate Director at a legal firm with 10,001+ employees
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
Presales Engineer at DGIT
Their team provided dedicated assistance for connecting integrations like AWS and GitHub, which made the first two to three weeks much smoother than expected.
GEN AI Engineer at a educational organization with 51-200 employees
Customer support for JupiterOne is good, and I find it quite strong, especially for enterprise use.
Manager Dev Ops at Merck
Customer support is responsive, typically answering within less than twenty-four hours of when I ask a question.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.6
Idira IGA offers scalable, efficient integration for enterprise systems, effective in hybrid environments but requires skilled configuration management.
Sentiment score
6.9
JupiterOne offers scalable asset management, though complexity at enterprise scale may affect performance; improved alerts are needed.
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
Head Of IT at NetPulse Limited
It is quite scalable, and we can definitely scale up or scale down.
Security Engineer at LTI Mindtree
CyberArk IGA Powered by Zilla works well for scalability as it supports distributed environments and integrates with cloud platforms, making it useful for hybrid and cloud setups.
CTO at Fraoula
It handles diverse daily data, supports multi-cloud environments, and accommodates thousands of users and applications.
Manager at a tech vendor with 51-200 employees
Our organization has grown from a few cloud resource accounts to hundreds of accounts and thousands of resources without needing to deploy additional JupiterOne infrastructure.
Manager Dev Ops at Merck
The scalability of JupiterOne is quite good. It is built to handle enterprise-scale infrastructures with thousands of assets across multiple cloud environments.
GEN AI Engineer at a educational organization with 51-200 employees
 

Stability Issues

Sentiment score
8.2
CyberArk IGA is stable and reliable, with minimal downtime; timely maintenance resolves occasional legacy integration issues.
Sentiment score
8.7
JupiterOne is highly stable with 99% uptime, notable asset accuracy, and receives strong reliability and stability ratings from users.
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
Associate Director at a legal firm with 10,001+ employees
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
CTO at Fraoula
I rate the stability of CyberArk IGA Powered by Zilla as very high, around nine to ten.
Sr Infrastructure engineer at TechMahindra
 

Room For Improvement

Idira IGA requires admin console improvements, UI simplification, customizable options, enhanced integration, and advanced AI capabilities for better usability.
JupiterOne users face challenges with performance, integration, and cost, seeking better usability, data accuracy, and enhanced features.
Careful consideration should be given when deciding about use cases and reaching out to the customer support team to check out the product compatibility and the integration with the end application that you may have in your environment before making a buying decision.
Dns architect at a outsourcing company with 5,001-10,000 employees
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
Presales Engineer at DGIT
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Data Engineer at Baker Hughes
Skills development is another important area that needs attention, as teams require training in graph-based query language to effectively handle large transaction datasets.
Manager at a tech vendor with 51-200 employees
The unified devices feature is valuable and did not used to exist, and it has been fantastic.
Security Analyst at a outsourcing company with 501-1,000 employees
JupiterOne is very good when compared to other cloud asset platforms overall.
GEN AI Engineer at a educational organization with 51-200 employees
 

Setup Cost

Idira IGA offers competitive and variable pricing, beneficial vendor collaboration, with affordability varying based on environment size and subscription choices.
The Zilla-powered module entry level may cost up to $45,000 per year, depending on how many applications and the user access is needed.
Dns architect at a outsourcing company with 5,001-10,000 employees
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Head Of IT at NetPulse Limited
Opting for multi-year subscriptions can be more economical.
CTO at Fraoula
Overall, it is not cheap, but for what it does, it is a good value.
GEN AI Engineer at a educational organization with 51-200 employees
 

Valuable Features

Idira IGA enhances security and efficiency with AI-driven features, seamless integration, and automation, reducing manual tasks significantly.
JupiterOne enhances security with asset management, automated queries, and integrations, providing insights and streamlining audit readiness.
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
Data Engineer at Baker Hughes
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
Head Of IT at NetPulse Limited
We definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise.
Security Engineer at LTI Mindtree
The key feature I rely on most in my daily work is the graph-based asset relationship mapping JupiterOne provides.
Manager Dev Ops at Merck
The ease of using queries and the new MCP feature has helped me because sometimes I would have difficulty writing the queries, but the AI within the query field in JupiterOne suggests if the query is incorrect and proposes a new query.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
One of the best features JupiterOne offers is blast radius, being able to see assets that could be directly or indirectly affected by any cyber incident or to see how some assets communicate with other assets and some do not communicate with other assets.
Security Analyst at a outsourcing company with 501-1,000 employees
 

Categories and Ranking

Idira IGA
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Identity Management (IM) (6th), Identity Governance Administration (IGA) (5th)
JupiterOne
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
14th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Vulnerability Management (38th), Cloud Security Posture Management (CSPM) (19th), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Mindshare comparison

As of October 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Idira IGA is 1.5%, down from 1.6% compared to the previous year. The mindshare of JupiterOne is 0.6%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Idira IGA1.5%
JupiterOne0.6%
Other97.9%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Sasikiran Sakalabattina - PeerSpot reviewer
Sr Infrastructure engineer at TechMahindra
Automated lifecycle governance has reduced manual access work and strengthens audit readiness
CyberArk IGA Powered by Zilla significantly reduces manual access management efforts due to day-to-day activities. RBAC and role mining actually reduce manual access management efforts significantly. RBAC is the best feature, and it provides AI capabilities. The second feature I value most is identifying lifecycle management for joiner, mover, and leaver scenarios. CyberArk IGA Powered by Zilla has one feature that provides strong access reviews, compliance reports, automation, and audit readiness with centralized governance. Centralized governance means we can handle everything at one point, making it a very strong feature. This is integrated with another feature such as SaaS integrations for strong security posture and faster provisioning with reduced operational overhead. These are the four features I value most, and with all my three years of experience, I use and appreciate these four features most. The impact of automation on my access reviews is that it automates the provisioning and de-provisioning. If I were to perform manual tasks such as provisioning and de-provisioning without automation, it would require a lot of time to handle. With this automation, we easily accomplish provisioning or de-provisioning. We simply get the Active Directory users and create the VPNs, cloud, and enterprise applications without any manual intervention. AI-driven role management and RBAC automation significantly reduce service tickets. Without automation, I would need to handle tickets, which involve a lot of manual work and requires additional manual employees. Without automation, this leads to approval delays and manual access assignment efforts. Automated access reviews provide simple audit reports, and by complying with the report, it improves audit readiness while reducing operational workload for IT and security teams.
Tarunn Goswami - PeerSpot reviewer
GEN AI Engineer at a educational organization with 51-200 employees
Unified cloud visibility has simplified compliance reporting and improved incident response
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantly. There is also a steep learning curve, as J1QL, their query language, is powerful but requires time to learn. New users struggle initially, and better onboarding tutorials are needed. Rate limiting issues can be frustrating, as API rate limits sometimes cause problems. Price transparency for JupiterOne is an area for improvement. The price is not publicly listed, so you have to contact sales for smaller teams or startups, which becomes a barrier. Another issue is alert noise, as sometimes too many alerts are generated. Better filtering and prioritization are needed so that critical issues do not get lost. JupiterOne is very good when compared to other cloud asset platforms overall.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
12%
Computer Software Company
7%
Healthcare Company
6%
Construction Company
17%
Financial Services Firm
15%
Comms Service Provider
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise14
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?
Pricing for Idira IGA varies. It is essential to consider it from different perspectives, but for the features Idira IGA offers, I find it affordable.
What needs improvement with Zilla Security?
Idira IGA could improve in the way access is provisioned for different users. My perspective on this improvement comes from the program delivery and implementation side. The application onboarding ...
What is your primary use case for Zilla Security?
My main use case for Idira IGA is related to CyberArk at Truist Bank, where I owned the end-to-end delivery of a CyberArk Application Access Manager implementation. I specifically managed the scope...
What needs improvement with JupiterOne?
One improvement I would suggest for JupiterOne is to make the platform's remediation workflow more tightly integrated with DevOps pipelines. For example, when JupiterOne identifies a critical misco...
What is your primary use case for JupiterOne?
My main use case for JupiterOne is as a cybersecurity platform that I use for cyber asset management, security operations, and compliance. For example, I use JupiterOne for cloud asset visibility a...
What advice do you have for others considering JupiterOne?
My advice for others looking into using JupiterOne is to utilize it as it helps in monitoring cloud resources and is better for security and compliance purposes. I would rate this review a ten out ...
 

Comparisons

 

Also Known As

Zilla Security
No data available
 

Overview

Find out what your peers are saying about Idira IGA vs. JupiterOne and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.