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Idira Privileged Access Manager vs UserLock comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
231
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th), Access Management (34th)
 

Featured Reviews

Singaravelu C - PeerSpot reviewer
CyberArk Engineer at Tata Consultancy
Provides full visibility into user activity and ensures secure end-to-end access across critical systems
In CyberArk Privileged Access Manager, I see room for improvement as I am working in the on-premises networks, and now we are also having the cloud-based PAM. So there, everything is maintained by the CyberArk Privileged Access Manager team, and we are only maintaining the PSM servers. So it is already upgraded from the on-premises network to the cloud network. If you ask me what we can implement beyond that, I just need a few minutes to think about what new things, because it is already an end-to-end security on-premises itself. Now, when it comes to PCloud, Privileged Cloud, it is more secure than the on-premises networks because most of the things are handled using the cloud itself. So it is an already upgraded version; we do not need to implement something new. But if you think in that way, we can have a chance to implement our things. If anything could be improved in CyberArk Privileged Access Manager, I think we could build a small agent AI in my team, we could give access to these logs—the Vault logs, PSM logs, and CPM logs. Whenever the system is going down, the AI will automatically check. If we actually implement agent AI in CyberArk Privileged Access Manager, it will check the logs, and if any errors are coming, it automatically triggers alerts and gives the solution. That is the best improvement I can think of because these days, most things are done by agent AI. So if we also implement this agent AI in CyberArk Privileged Access Manager, we can add more features.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an end-user within the organization, I can't and I don't need to know the passwords of privileged accounts as CyberArk is taking care of the password/SSH Keys management on the target machines."
"For me, CyberArk Privileged Access Manager is the best product, and even Gartner says the same."
"CyberArk Privileged Access Manager provides granularity. You can break things down into individual safes. You have specific access to safes by individual or group. The interface is with AD, with LDAP, or with local CyberArk passwords. You also have the ability to establish policies for your individual credentials."
"CyberArk Privileged Access Manager is very powerful and customizable."
"The users have the ability to rotate passwords on a daily basis with a Reconcile Account. Or, if they want to do one-time password checkouts, we can manage those, check in, check out. I like the flexibility of the changing of the password, specifically."
"What I appreciate about CyberArk Privileged Access Manager is that it is not only for password security; we can also manage their applications and platforms, and whenever a user logs in, end-to-end protection is handled, including monitoring user activity through PSM servers and reacting to threats with Privileged Threat Analysis."
"It enables companies to automate password management on target systems gaining a more secure access management approach."
"It has improved the way our company functions on the basis that they're expanding, and the SDDC management solution and the decision to bring on security licenses under the system umbrella, then has passwords and the system management be a requirement in the coming quarters."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"However, there is still room for improvement."
"The management console has a lot of functionalities, but is a little bit complex to use."
"My concern and area for improvement revolves around reporting."
"I believe account discovery and rolling support need to be improved."
"CyberArk Enterprise Password Vault's deployment is complex for resources with little experience. Tech support needs to be improved as well based on quality and knowledge."
"The solution's architecture could be improved. It requires installation on four to five different servers. Each server has a purpose, but when you need to troubleshoot, it can be difficult because you need to access each of them. Reducing the number of servers would be helpful."
"The architecture needs to be improved."
"A notable request I have regarding CyberArk Privileged Access Manager is to address the issues of database corruption identified in cluster environments experienced by multiple clients."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"I hope to learn how the pricing works so that I can understand it better, but I am certain it is not inexpensive."
"Pricing is quite high and it could be improved."
"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"The solution is cost-effective for the features."
"It is in line with its competitors, but all such solutions cost too much money."
"The pricing for CyberArk is on the higher side compared to other Privileged Access Management products. Something should be done regarding enterprise licensing for long-standing customers."
"Compared to other solutions, it is costly."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
7%
Comms Service Provider
20%
Construction Company
16%
Financial Services Firm
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise43
Large Enterprise175
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
The pricing is reasonable compared to other software options we evaluated, and it is straightforward. However, overall costs depend on deployment size and licensing requirements.
What needs improvement with CyberArk Privileged Access Manager?
While the access control capabilities are useful, streamlining some configuration and policy management workflows could enhance the user experience for administrators. A simpler interface for creat...
Ask a question
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Idira Privileged Access Manager vs. UserLock and other solutions. Updated: October 2026.
917,403 professionals have used our research since 2012.