InfoVista VistaInsight vs New Relic comparison

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94% willing to recommend

InfoVista VistaInsight

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Executive SummaryUpdated on Oct 10, 2024

InfoVista VistaInsight and New Relic compete in the network and application performance monitoring space. New Relic appears to have the upper hand due to its comprehensive features, making it a worthy investment.

Features: InfoVista VistaInsight provides detailed network performance metrics, scalability for large enterprises, and cost-effective solutions with extensive support. New Relic offers comprehensive application monitoring, real-time analytics, and seamless integration with multiple platforms.

Room for Improvement: InfoVista VistaInsight could enhance its application monitoring capabilities and cloud integration, and simplify its user interface to match competitors. New Relic can improve network-level insights, optimize initial cost structures, and expand scalability for enterprise-level networks.

Ease of Deployment and Customer Service: InfoVista VistaInsight offers a flexible deployment process compatible with complex network environments and solid customer service. New Relic provides a straightforward cloud-based setup, along with excellent support and easy integration into cloud platforms.

Pricing and ROI: InfoVista VistaInsight presents a competitive initial setup cost, providing value through network monitoring and scalability. New Relic, with potentially higher pricing, justifies its cost through a substantial ROI with enhanced application performance insights and integrations.

To learn more, read our detailed Network Monitoring Software Report (Updated: October 2026).

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Helped 917,433 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

InfoVista VistaInsight

Ranking in Network Monitoring Software

87th

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of InfoVista VistaInsight is 0.4%, up from 0.2% compared to the previous year. The mindshare of New Relic is 1.5%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.5%
InfoVista VistaInsight	0.4%
Other	98.1%

Network Monitoring Software

Featured Reviews

Youssef El Hayek

OSS Engineer at a tech vendor with 1,001-5,000 employees

A powerful service that is very stable and scalable

It's a very powerful service, you have to use your training and understand how to work it. After that, it's very easy to collect and to use. It may be hard to use for the administrators. It's like a Ferrari, if you're a very good driver you'll go to 300 but you have to know how to drive it. If you have a Ferrari but you don't know how to use it, it's not going to be good. Also, it's very important to understand what the customer needs to decide on what kind of products you are going to use, and what product and what solution to implement. I would rate the solution nine out of 10.

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BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My experience with technical support has been perfect."

"The product is excellent."

"This is a really awesome tool, giving you in and out of your entire backend framework in a cohesive manner."

"The technical support is quite good."

"I really love it."

"The scalability of New Relic APM is good; we have not had any issue with scalability when we use different types of loads, and it worked very well."

"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."

"Since using New Relic, time saved has improved by almost 50% due to the integration of Copilots and AI, and the ticket count reduction has surpassed 75%, allowing us to efficiently address similar issues."

"It gives us insight into several areas-- Where slowdowns are, Which of our customers is hitting us most, and If there’s an application issue on the database side, how long a query takes."

"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."

More New Relic pros

Cons

"However, the license is expensive."

"The presentation of the features can be improved."

"The presentation of the features can be improved. It can be more user-friendly for the visual part of the portal and to allow the customer to be able to use."

"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."

"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."

"We have some performance issues with the servers. Sometimes the server is consuming a lot of CPU or memory, and New Relic Insights fails."

"Doesn't recognized some third party transaction traces."

"The pricing model. New Relic can be expensive for growing startups."

"In the first stage, the area of development, infrastructure and communication portal."

"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."

"One issue is cost."

More New Relic cons

Pricing and Cost Advice

"The license is expensive."

"The price of New Relic could improve. It is expensive."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"The price depends on how many agents you want."

"The pricing and licensing are too high."

"The detection piece of it brings us a big return on investment."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"We feel it's a little bit pricey."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

22%

Outsourcing Company

10%

Comms Service Provider

Educational Organization

Financial Services Firm

13%

Outsourcing Company

11%

Manufacturing Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

Questions from the Community

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

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What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

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Comparisons

IBM SevOne Network Performance Management (NPM) vs InfoVista VistaInsight

Compared 11% of the time

SolarWinds NPM vs InfoVista VistaInsight

Compared 9% of the time

NETSCOUT Network & Application Observability vs InfoVista VistaInsight

Compared 7% of the time

ObserverLIVE vs InfoVista VistaInsight

Compared 5% of the time

LiveNX vs InfoVista VistaInsight

Compared 4% of the time

More InfoVista VistaInsight Competitors

Datadog vs New Relic

Compared 5% of the time

Dynatrace vs New Relic

Compared 4% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Splunk Enterprise Security vs New Relic

Compared 2% of the time

Splunk Observability Cloud vs New Relic

Compared 2% of the time

More New Relic Competitors

Product Reports

Network Monitoring Software

Download InfoVista VistaInsight product report

Download New Relic product report

Also Known As

VistaInsight

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

InfoVista VistaInsight provides network performance monitoring with comprehensive capabilities for enterprises. It ensures efficient management and optimization of network resources, delivering insights that enhance operational efficiency.

InfoVista VistaInsight offers advanced analytics and reporting to help businesses optimize their networks. Designed for IT professionals, it enables proactive monitoring and detailed reports tailored to different industry needs. Flexible and scalable, it supports effective network management, contributing to improved customer satisfaction and reduced downtime. Organizations benefit from real-time visibility into system performance, facilitating strategic decision-making and resource allocation.

What are the key features of InfoVista VistaInsight?

Performance Analytics: Provides detailed performance data for both local and global networks, ensuring better decision-making.
Scalability: Adapts to growing network demands, supporting efficient management as organizations expand.
Custom Reporting: Offers customizable reports to fit specific requirements, enhancing actionable insights.
Real-Time Monitoring: Delivers instant visibility into network status, allowing for quick response to any issues.
Automation Capabilities: Increases efficiency through automation, reducing manual intervention and errors.

What benefits or ROI should users consider?

Operational Efficiency: Increases efficiency by streamlining network operations, reducing complexity and costs.
Resource Optimization: Helps better allocate resources, maximizing output and minimizing wastage.
Downtime Reduction: Minimizes downtime through proactive issue identification, ensuring continuous operations.
Strategic Decision-Making: Enhances decisions with accurate, timely data, improving overall strategic outcomes.
Customer Satisfaction: Improves user experience by maintaining high network performance standards.

InfoVista VistaInsight is used in telecommunications, financial services, and healthcare industries to monitor and optimize network performance. In telecommunications, it ensures seamless service delivery, while in finance, it protects transaction integrity. Healthcare providers use it to maintain critical service reliability, enhancing patient care.

Infovista

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Ooredoo Tunisia

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Network Monitoring Software