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IRONSCALES vs Kiteworks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IRONSCALES
Ranking in Email Security
16th
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (21st)
Kiteworks
Ranking in Email Security
27th
Ranking in Secure Email Gateway (SEG)
9th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (16th), Managed File Transfer (MFT) (7th), Content Collaboration Platforms (14th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of IRONSCALES is 1.9%, up from 1.6% compared to the previous year. The mindshare of Kiteworks is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
IRONSCALES1.9%
Kiteworks0.8%
Other97.3%
Email Security
 

Featured Reviews

reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"By having an integrated approach of combining email security and employee awareness training, they've hit the nail on the head."
"The most valuable features of the solution are that it is easy to set it up, install, and manage the product."
"IRONSCALES has enabled us to spend more time on other activities because it is just install and forget."
"It is an important part of our security infrastructure and gives us confidence that we are protected from email threats."
"It has helped immensely because it has gotten rid of malicious links and malicious attachments that have been targeted at our different staff members."
"As a file-sharing application, it's an absolute 10 out of 10."
"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."
"The solution removes the limitations with file attachment size that is found with regular email."
"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
 

Cons

"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"I think the tool can continue to hone the product to ensure the detections are accurate."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"There's room for improvement in the campaign management."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"The tool supports 15 to 16 languages, but the content it uses in the training in Spanish has certain limitations."
"The only thing that I could say is that some of the reporting features could be better."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"In my experience, their technical support can be a little slow."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"File location could be improved."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
 

Pricing and Cost Advice

"We pay $3000 plus a little more a year for the number of employees we have, and we're not even that big. The solution is at the higher end in terms of cost. It's not the most expensive product, but I would say it's worth the price if you have a high volume of email traffic. In our case, the solution has inspected over 162,000 emails between three and four months. It saved us a lot of time and money. It's a worthwhile investment because a bad actor only has to succeed once; we must defend against everything in our business. IRONSCALES offers a sense of security and confidence from being well protected."
"The product is available as a middle-priced tool. I think it is not the cheapest solution."
"As compared to everything else we looked at, it was good. It was the best value for the dollars."
"IRONSCALES is an expensive solution."
"There is an installation cost. Since we have this as a managed service, we pay for licensing and the managed service itself. Other than that, there are no additional costs."
"I don't know about its pricing because I don't run the budget or pay the bills, but if it was extortionate, we probably would be looking to scrap it, and because we are not, I assume its price is okay."
"The tool is not very cheap, but it is affordable."
"They are pretty much the same as all the other competitors in the market."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The price of Kiteworks is reasonable."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Outsourcing Company
9%
Construction Company
7%
Financial Services Firm
12%
Comms Service Provider
10%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on. If there were clickable drill downs on specif...
What is your primary use case for IRONSCALES?
My main use case for IRONSCALES is the UI and the convenience of having detailed information available to me. A specific example of how I use the UI and detailed information in my day-to-day work i...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Also Known As

No data available
Accellion
 

Overview

 

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about IRONSCALES vs. Kiteworks and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.