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ITRS Geneos vs Marvis Virtual Network Assistant comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
37th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (28th)
Marvis Virtual Network Assi...
Ranking in Network Monitoring Software
54th
Average Rating
8.6
Reviews Sentiment
8.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.7%, up from 0.5% compared to the previous year. The mindshare of Marvis Virtual Network Assistant is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.7%
Marvis Virtual Network Assistant0.5%
Other98.8%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
IhorShtanko - PeerSpot reviewer
Technical Consultant Of Juniper Networks Division at MUK
AI assistant has transformed network troubleshooting and now reduces downtime and support tickets
Marvis Virtual Network Assistant has resolved all problems that network administrators face, making it challenging to identify areas for improvement. Marvis provides good analytics, recommendations, and problem resolutions. One potential enhancement would be to add different languages for different countries because Marvis currently uses only English. For example, since I live in Ukraine, it would be beneficial to communicate with Marvis in Ukrainian because not all administrators know English.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is the most adaptable product so you should go-ahead and use it."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"We use Geneos to monitor our own development and production environments, and due to its automation capabilities we are able to automatically restart failed processes and alert our developers to issues in our applications and infrastructure without traditional eyes on glass monitoring."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"Tons of default modules which are available out of the box"
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"The automated alerting system really reduces the mean time to respond for an incident failure, with on-call engineers and support teams getting notified before an incident happens."
"Marvis Virtual Network Assistant uses AI to find problems or to get information from devices."
"If you ask any questions about Marvis, it will respond immediately and use some solution. It will be very easy and save you time."
"I believe the pricing of Marvis Virtual Network Assistant is reasonable because it allows for a decrease in the quantity of network administrators needed and reduces operational costs."
 

Cons

"Some aspects of dashboarding are very proprietary and it makes it difficult, at times, to replicate your work easily."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"As far as I know, ITRS does not have integration with any version control system."
"The main weakness of the product is poor historical logging and reporting."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"One potential enhancement would be to add different languages for different countries because Marvis currently uses only English."
"It should add real-time application visibility."
"It would be a good idea to integrate the solution to support other vendors besides Juniper."
 

Pricing and Cost Advice

"Pricing and licensing is based on the requirements."
"The pricing seems reasonable. We're happy enough with it."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"I can say it's not that cheap because the licensing is a little bit costly"
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"Marvis Virtual Network Assistant is not an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
47%
Outsourcing Company
10%
Construction Company
7%
Manufacturing Company
6%
Healthcare Company
16%
Comms Service Provider
14%
Construction Company
13%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
What is your experience regarding pricing and costs for Marvis Virtual Network Assistant?
Not all customers use Marvis Virtual Network Assistant because it represents an additional cost as a subscription service. Mist Cloud is a microservices platform, and to use it, customers must purc...
What needs improvement with Marvis Virtual Network Assistant?
Marvis Virtual Network Assistant has resolved all problems that network administrators face, making it challenging to identify areas for improvement. Marvis provides good analytics, recommendations...
What is your primary use case for Marvis Virtual Network Assistant?
Marvis Virtual Network Assistant is primarily used for fast troubleshooting and identifying root problems across the entire network. It has decreased the quantity of tickets that customers can open...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Information Not Available
Find out what your peers are saying about ITRS Geneos vs. Marvis Virtual Network Assistant and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.