Ivanti Autonomous Endpoint Management vs Motadata ServiceOps comparison

Why PeerSpot?

Ivanti and Motadata are both solutions in the IT Asset Management category. Ivanti is ranked #4 with an average rating of 8.0, while Motadata is ranked #53. Additionally, 94% of Ivanti users are willing to recommend the solution.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Aug 4, 2026

Motadata ServiceOps and Ivanti Autonomous Endpoint Management compete in the IT service and endpoint management category. Ivanti has the upper hand with its superior feature set, while Motadata is noted for its competitive pricing and customer support.

Features: Motadata ServiceOps offers integrated asset management, ticket management, and efficient IT service operations. Ivanti provides automated patch management, vulnerability assessment, and support for various operating systems with a strong emphasis on endpoint security.

Ease of Deployment and Customer Service: Motadata ServiceOps deploys conveniently with minimal infrastructure, providing excellent customer support. Ivanti's deployment requires more time for integration due to its comprehensive feature set, though it offers extensive documentation and support resources.

Pricing and ROI: Motadata ServiceOps is cost-effective, emphasizing positive ROI with low setup costs. Ivanti, while more expensive, promises higher returns through its robust feature set and increased endpoint security.

To learn more, read our detailed IT Asset Management Report (Updated: September 2026).

Buyer's Guide

IT Asset Management

September 2026

Download the complete report

Helped 917,433 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

Read full review

reviewer2882148

Director at a tech vendor with 501-1,000 employees

Automated onboarding has saved hundreds of hours and now standardizes device security globally

In terms of how Ivanti Neurons for UEM can be improved, I think there's potential for automation of some repetitive tasks. The device provisioning process has already become very close to zero-touch, but the patch deployment is still scheduled and policy-driven. As a result, I believe we can reduce endpoint administration further. I also think the number of integrations and the scalability of the tool can be improved, along with customer service, as we've encountered some issues in certain countries. Regarding the needed improvements, particularly concerning integrations or customer service challenges, we have had problems with integration with some third-party tools requiring additional configuration and testing. Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates. The accuracy and reliability of output from Ivanti's AI can be improved. We notice that the AI-driven insights are useful, but there are anomalies and some false positives. Since we are still in a validation period, I cannot provide a definitive mark, but I believe that accuracy should be enhanced, especially for more complex and environment-specific issues where human intervention is still needed.

Read full review

reviewer1634292

Technical Officer at a tech services company with 11-50 employees

Responsive technical support and an easy initial setup but needs better asset management

We found the initial setup to be surprisingly straightforward. It's not overly complex and difficult, and the ease of setup is a great selling point. We started to do it on our own as it was so straightforward. There is a beginner's guide on their website which you can use. It's a very good toolbox and very useful. Basically, all you need to do is start up your virtual machine inside or outside, put in some passwords, and run one or two commands as directed and it's up and ready to go. The only thing that may take a while is the configuration process. Otherwise, the deployment is relatively fast. In about two weeks it's completely done. We have two or three people involved in the maintenance aspect of the product

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We used to do many daily routine checks and jobs. We have implemented the automation knowledge which resulted in good productivity, time-saving, and extra efforts being reduced."

"I find the terminal emulator feature very valuable, particularly in how it interacts with IBM mainframe automation."

"IQ Bot has been one of the top-notch solutions that I have seen in the OCR field, which covers a lot of the areas where we can transition unstructured data into structured data."

"Even as we were getting into RPA for the first time, I found it easy to understand this tool."

"Our workforce has limited capacity, and by adding this solution we can increase the amount of work coming in without adding to our workforce."

"The initial deployment is not difficult at all for someone doing it for the first time."

"it helps to save time when doing processes. E.g., when you do a manual process for eight hours, that time is saved because the bot will do that task for you. The process owners will be able to do the analysis part. The repetitive/manual part will be done by the robot."

"The flexibility which has been built into it is its most valuable feature."

More Automation Anywhere pros

"We use the solution for security patching of Windows devices."

"For those looking into using Ivanti Autonomous Endpoint Management, I would recommend just going for it, as it is the best tool available in the market right now with all the features, and despite needing a few improvements, I encourage people to use it."

"The company provides great customer service."

"A very interesting feature created by our vendor is that we can retrieve specific information from our endpoints using a filter that they've set up and saved as a standard, which is very good because we can get specific information to update during the day."

"It has saved time, reduced errors, and improved security significantly, which are some of the improvements I have seen with Ivanti Autonomous Endpoint Management."

"Both in terms of features and operations, this is a good solution."

"It is very easy to use, as well as extremely efficient and accurate."

"Ivanti Autonomous Endpoint Management has positively impacted my organization by being highly effective because now everything is mapped out and managed."

More Ivanti Autonomous Endpoint Management pros

"The documentation for beginners is easily available online and very useful."

"Due to this product, we've been able to improve our IT services and how we work."

Cons

"Queues are great but need improvement. They are helpful because most of the automations are transaction-based."

"As a business user, I would like to have a feature wherein the bot is run on demand, whenever an email with a specific keyword or whenever a specific pers sends an email to the bot's email address."

"We encountered issues during the upgrade of the framework. We were using the older framework of version 10.3.5. When we were upgrading, we were having a few issues in terms of getting the proper hardware and software prerequisites. For some things, like getting the controls of some of the application's tools, we were getting Automation Anywhere's help."

"It is negative right now. What we are expecting, for one bot creation, is a six-month turnaround for getting ROI, but that is only the developer man-hour versus actual time saved."

"We have been looking at processes which can easily transition into a large scale environment, where you can have cloud or hybrid model. However, being a bank, some of our processes are critical and we would like to hold those on-premise. This limits us with our usage of Automation Anywhere."

"The inclusion of word packages would help us to extract data from Word and automate word-related activities easily."

"Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents."

"Some of the machine learning (ML) components are still in development. They deployed many of them, but they are doing some improvements on the machine learning part."

More Automation Anywhere cons

"I noticed one thing when comparing Ivanti Autonomous Endpoint Management with other software in the market, such as Cherwell, where we can see the rating of the person. In Ivanti Autonomous Endpoint Management, I feel the individual ratings and feedback feature is missing."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

"My impression is that MobileIron is very expensive."

"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."

"From my perspective of having just moved away from the product, I would probably give it a six."

"In terms of areas for improvement, we have a lot of problems with the console. After they do upgrades, there are always some issues; they probably do not beta test enough."

"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."

"The product's support and configuration need to improve. It needs to be more scalable."

More Ivanti Autonomous Endpoint Management cons

"We have noticed that sometimes we have a delay in action on technical support issues due to time differences."

"Asset management aspects of the solution need work."

Pricing and Cost Advice

"The pricing that we received from Automation Anywhere in the beginning was very economical for us. We've seen a lot of benefit from what we spent to what we're receiving. From the beginning, it's been a very low-cost implementation for us."

"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."

"In terms of pricing, this is a good product."

"We have reduced our headcount, approximately 200 to 300 employees, by eliminating manual, repetitive work. It provides profit to the business."

"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."

"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."

"It is reasonable, but it can always be a little bit cheaper."

"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."

More Automation Anywhere pricing and cost advice

"The solution is affordable."

"My impression is that MobileIron is very expensive."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"The license can get expensive if you have a lot of nodes."

"The solution is expensive compared to other products."

"The price of MobileIron UEM is very good."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.

See recommendations

917,433 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

11%

Comms Service Provider

11%

Financial Services Firm

10%

Manufacturing Company

10%

Outsourcing Company

Construction Company

17%

Manufacturing Company

11%

Outsourcing Company

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	86
Large Enterprise	562

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	12
Large Enterprise	35

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Ivanti Neurons for UEM?

My experience with pricing, setup cost, and licensing for Ivanti Autonomous Endpoint Management has been pretty easy ...

See all answers

What needs improvement with Ivanti Neurons for UEM?

There are many features that can be integrated with Ivanti Autonomous Endpoint Management. The event log viewer can b...

See all answers

What is your primary use case for Ivanti Neurons for UEM?

Our main use case for Ivanti Autonomous Endpoint Management is to perform Windows patching and third-party applicatio...

See all answers

Ask a question

Earn 20 points

Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

Microsoft Intune vs Ivanti Autonomous Endpoint Management

Compared 5% of the time

BlackBerry Enterprise Mobility Suite vs Ivanti Autonomous Endpoint Management

Compared 3% of the time

ProcessUnity vs Ivanti Autonomous Endpoint Management

Compared 3% of the time

Microsoft Windows Server Update Services vs Ivanti Autonomous Endpoint Management

Compared 3% of the time

Matrix42 Unified Endpoint Management vs Ivanti Autonomous Endpoint Management

Compared 3% of the time

More Ivanti Autonomous Endpoint Management Competitors

Infraon Desk vs Motadata ServiceOps

Compared 20% of the time

ServiceNow vs Motadata ServiceOps

Compared 18% of the time

Kaseya VSA vs Motadata ServiceOps

Compared 8% of the time

SuperOps.ai vs Motadata ServiceOps

Compared 8% of the time

Zendesk vs Motadata ServiceOps

Compared 3% of the time

More Motadata ServiceOps Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Ivanti Autonomous Endpoint Management

October 2026

Ivanti Autonomous Endpoint Management report

Download Ivanti Autonomous Endpoint Management product report

Buyer's Guide

IT Service Management (ITSM)

September 2026

Download Motadata ServiceOps product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM

Motadata IT Service Management, Motadata ITSM

Interactive Demo

Automation Anywhere

Ivanti

Motadata

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Ivanti Autonomous Endpoint Management leverages AI-powered automation for comprehensive endpoint control. It offers centralized management, real-time visibility, efficient patch deployment, and supports diverse operating systems.

Ivanti Autonomous Endpoint Management integrates AI-driven automation, providing a unified dashboard for streamlined IT operations. Its features include efficient patch management and real-time device monitoring, enhancing IT security and compliance. While comprehensive, improvements in dashboard simplicity, third-party integration, and AI feature clarity are desired. It serves multiple operating systems for seamless operation across various devices, and while effective, enhancements in UI navigation and reporting are suggested. Companies find it vital for centralized device management, compliance enforcement, and automated IT task handling.

What are the most important features?

AI-powered Automation: Reduces manual work through intelligent automation.
Centralized Management: Unified control of devices from a single interface.
Real-time Visibility: Instant access to device status and operations.
Efficient Patch Management: Prioritizes and automates patch deployments.
Neurons Bots: Automates complex IT processes, enhancing efficiency.

What benefits or ROI should users look for?

Time Savings: Automation reduces manual task duration significantly.
Improved Compliance: Ensures security protocol adherence with ease.
Streamlined Operations: Centralized management simplifies IT workflows.
Enhanced Security: Effective patch management reduces vulnerability risks.
Device Health Monitoring: Supports continuous oversight of device status.

In industries like finance, education, and healthcare, Ivanti Autonomous Endpoint Management is deployed for managing diverse device environments. It's used for securing sensitive data, ensuring compliance in regulated industries, and optimizing IT service desk operations. Its capabilities aid in provisioning devices and maintaining an up-to-date inventory, crucial for sectors with stringent security requirements.

Ivanti

Motadata ServiceOps is an AI-enabled, ITIL v4-aligned IT service management platform that unifies the service desk, IT asset management, and patch and package management on a single product. It runs on Motadata's Deep Learning Framework for IT Operations (DFIT) and integrates natively with Motadata ObserveOps, so observability alerts can open and close tickets in one workflow.

ServiceOps is dual-certified: PinkVERIFY from Pink Elephant and PeopleCert ATV (ITIL 4 compliant across 12 practices). It deploys as SaaS, on-premises, private cloud, or public cloud, which suits regulated industries with data-residency needs. AI is built into every module rather than sold as an add-on, covering ticket routing, smart suggestions, and SLA automation. A 30-day free trial is available.

What are the main modules in Motadata ServiceOps?

Service Management: ITIL v4-aligned service desk covering request, incident, problem, change, release, project, and knowledge management, with AI-driven ticket routing based on skills, workload, and availability.
IT Asset and Configuration Management: Full asset lifecycle from procurement to disposal for hardware, software, non-IT, and consumable assets, backed by a unified CMDB that maps configuration items and their dependencies.
Patch and Deployment Management: Automated patch discovery and deployment across Windows, macOS, and Linux, plus package and Windows registry deployment, with test-group rollout and approval workflows.
Agentic AI and Orchestration: AI classification, smart ticket assignment, and a workflow engine that automates approvals, notifications, and SLA actions across requests, problems, changes, and releases.
MSP Edition: Multi-tenant support for managing several entities or customers from one instance, with client isolation and branded self-service portals.

What should users look for in reviews for ROI?

Tool Consolidation: Check whether reviewers replaced separate service desk, asset, and patch tools with one platform, and what that did to total licensing cost.
Cost Against Enterprise Suites: A recurring theme in reviews is comparable ITSM capability at lower cost than large vendors. Look for reviewers who name the suite they switched from and the saving they saw.
Automation Impact: Look for reported ticket deflection through self-service and virtual agents, and faster resolution after AI-based routing.
Deployment and Compliance Fit: Assess how the on-premises and private-cloud options, audit trails, and dual ITIL certifications held up in regulated environments.

Industries and sample customers

Motadata ServiceOps is used across manufacturing, BFSI, government, healthcare, telecom, and education, and extends beyond IT into HR, facilities, and finance through enterprise service management. Named deployments include Nuvoco Vistas Corp Ltd in manufacturing and Central Bank of India in banking, alongside telecom enterprises.

Motadata

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Frontier Airlines

DP World Tehchnology Communication and Information Technology Regulatory Authority (CITRA) Chhattisgarh Infotech Promotion Society (CHiPS) BTN RADWIN Airtel

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: September 2026.

DOWNLOAD NOW

917,433 professionals have used our research since 2012.

See our list of best IT Asset Management vendors and best Patch Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.