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Jira Align vs PTC Integrity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira Align
Ranking in Application Lifecycle Management (ALM) Suites
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
43
Ranking in other categories
Enterprise Agile Planning Tools (5th), Value Stream Management Software (1st)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
12th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira Align is 2.0%, up from 1.7% compared to the previous year. The mindshare of PTC Integrity is 2.5%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
PTC Integrity2.5%
Jira Align2.0%
Other95.5%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

reviewer2788377 - PeerSpot reviewer
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Long-term agile tracking has supported development but reporting has required workarounds
I know Jira as Jira; I have used the cloud and I have used on-premise. It is an issue tracker. My experience has been positive, as it is an okay tool, but I like Azure DevOps better. I assess the dependency management feature as okay, but again, Azure DevOps is better; it is more customizable. I find the scenario planning features are okay, but if you have a good Scrum Master or Agile coach, you can get a lot better insights just by looking at the data. We export most of what is in Jira to Power BI so we can run better reports.
SHRINIVAS ALAGERI - PeerSpot reviewer
Architect at a media company with 10,001+ employees
Customization has enabled long-term document and requirement management for complex projects
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity should try to integrate this with AI and should have automatic requirement to test case mapping and other AI features that are in Codebeamer. It is not easy for people to migrate from one tool to another, even though it is from the same product. PTC took over the In-Link product, so if I have to migrate my Integrity to In-Link, why would I replicate everything here? People are happy with what they have. The only headache is the thick client, which is a problem for the installation team. By having a thin client, people can directly open it from the web browser and it would be much easier and much better than a thick client on the system. With a thick client, you have Java installation that needs to be done and you have all those certificates to be installed for SSL. With a thin client, it would be much better and you could do all the administrative things also in that. I don't understand why they want a thick client. They could replace it with a thin client, the way it is for Codebeamer. They should incorporate all the AI things. PTC Integrity should become another tool with all the new features and new enhancements, and they should eliminate the thick client altogether.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support team responds quickly and resolves issues effectively."
"We use Jira Align for business strategies, collaboration, and reporting."
"Jira Align's most valuable features are the roadmap, the program board, and the reports."
"Being able to do PI planning using the program levels is most valuable. I find that the program-level reporting is most useful."
"The initial setup is very straightforward."
"What I like about Jira is that I can easily keep tabs on the status of different issues and what the team is working on."
"Defect tracking and dashboards are the most valuable features of Jira Align."
"Jira Align has been quite a helpful tool for us because, without it, we would be juggling with all our story points or our backlog items, which would be difficult to manage."
"We found the requirement management and the version control features to be the most useful for our client."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"This tools improve teams productivity, a lot of flexibility for automation."
"The most valuable feature relates to traceability, we have complete traceability as per process requirements."
"PTC Integrity provides some set of APIs which makes it very flexible to build an end-to-end SaaS product and an end-to-end software product."
"The tool is quite structured and has a good command set."
"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."
"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."
 

Cons

"Jira Align's cost needs improvement."
"One of the biggest issues I found in the new version was once we clicked on one of the tasks that were specifically for our group and went to look at the other portfolios in other areas we had to browse all the way back to the beginning. If you click the back button, it would not work, it stayed the same place. Additionally, if you click on page B, but then you wanted to go back to page A it would not go back to page A. You would have to browse back to the portfolio and then find your group again and open it. This was the only issue that I had with it and I am not sure if it is a Jira issue or it was because of the way the site was laid out."
"It would be helpful if they had something for capacity planning that was simpler to understand."
"I've encountered limitations in using Jira Align for certain aspects, particularly in implementing OKRs. Jira Align's highest hierarchy is Epic, which may not always align perfectly for specific initiatives. Additionally, while Jira Align offers functionality for tracking OKRs and generating dashboards, I've found that it lacks in some areas. As a result, we've explored alternative solutions that better meet our needs in these areas. Its Kanban feature is also limited."
"The solution’s stability could be improved."
"One feature that needs improvement is the tool's ability to change schedules automatically. Users can't simply drag and drop tasks to reschedule them without notifying the entire team. This lack of functionality can hinder project management control, as changes should be communicated transparently to all team members."
"In my company, we found the solution to have many issues regarding its ability to handle claims and other processes since the solution is not available on a single window."
"One aspect that could be improved is that a ticket is declared as completed only when it is in the last column of the Jira board, regardless of the state it's in so that completed tickets don't get picked up because it goes by column rather than status."
"For complex businesses, the internal templates could have more flexibility and compatibility."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
"The web version does not have all the functionalities of the non-web version."
"The tool's web-based UI needs improvement. Some functionalities don't work yet, and querying items is slow. Also, it's not in the cloud yet. I don't know if they'll do it in the future because they already have core agreements with customers. If they offer these functionalities, customers will likely buy their product."
"Usability, and the human factor, and if they improve this then i would rate this 10/10."
"It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer."
"The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to."
"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."
 

Pricing and Cost Advice

"The pricing and licensing costs are rated lower, around six mainly due to significant increases in licensing costs that were not well-received by users."
"The tool is moderately expensive."
"Jira Align is quite expensive for small-to-medium companies, but it's quite reasonable for larger ones."
"Our customers buy licenses. We are not involved in its purchase."
"Jira Align was reasonably priced then, especially for a bundle license that accommodated around 50 monthly users."
"My company pays approximately 399 USD per month for the solution."
"The license for Jira Align is priced fairly."
"Jira Align is an expensive solution."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Healthcare Company
7%
Computer Software Company
7%
Manufacturing Company
25%
Construction Company
8%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise19
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Jira Align?
When it comes to pricing, the last time we did pricing options, they were pretty comparable; it all depends on what sort of Microsoft licensing agreements the company has as to whether one is going...
What are the main differences between Jira Align and Azure DevOps?
Hi, Jira Align is primarily designed for enterprise-level strategic planning and portfolio management, while Azure DevOps is focused more on end-to-end software development, project tracking, and D...
What needs improvement with AgileCraft?
I think it is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile. To sum it up, the main room ...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.
What needs improvement with PTC Integrity?
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity s...
What is your primary use case for PTC Integrity?
I am still working with PTC Integrity because we have a lot of customizations and we have been working for the past 10 years on it. We are planning and proposing to go to a different tool such as C...
 

Also Known As

AgileCraft
MKS
 

Overview

 

Sample Customers

Anthem, nielsen, Homeland Security, NCR, dimension data
TRW Automotive
Find out what your peers are saying about Jira Align vs. PTC Integrity and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.