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JupiterOne vs LevelBlue Managed Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Organizations benefit from Qualys TotalCloud with improved efficiency, enhanced security, and substantial savings in time and resources.
Sentiment score
7.1
JupiterOne enhances asset management by automating processes, substantially reducing security team time and audit preparation significantly.
Sentiment score
5.9
Alert Logic MDR provides significant ROI, boosting security and reliability, though satisfaction varies with service utilization levels.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
Dns architect at a outsourcing company with 5,001-10,000 employees
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
After implementation, that dropped to about three to four hours, saving nearly eighty percent of manual effort in that area.
GEN AI Engineer at a educational organization with 51-200 employees
With JupiterOne, I have reduced the number of employees needed due to increased automation, which has also led to significant cost savings.
Manager at a tech vendor with 51-200 employees
Using JupiterOne has helped me reduce my total time by almost twenty percent.
Manager Dev Ops at Merck
 

Customer Service

Sentiment score
6.9
Qualys TotalCloud delivers knowledgeable support with high ratings despite occasional delays, emphasizing personalized and effective problem-solving.
Sentiment score
7.4
JupiterOne provides responsive support with 24-hour ticket responses, dedicated onboarding, and a robust support network for seamless integration.
Sentiment score
8.0
Alert Logic MDR's customer service is highly rated for responsiveness, proactivity, and effective technical support, with overall user satisfaction.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
On a scale from one to ten, I would rate customer support a ten.
Head of IT at a insurance company with 201-500 employees
Their team provided dedicated assistance for connecting integrations like AWS and GitHub, which made the first two to three weeks much smoother than expected.
GEN AI Engineer at a educational organization with 51-200 employees
Customer support for JupiterOne is good, and I find it quite strong, especially for enterprise use.
Manager Dev Ops at Merck
Customer support is responsive, typically answering within less than twenty-four hours of when I ask a question.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
They respond to our queries on time.
System Analyst at a tech services company with 11-50 employees
There's a technical account manager, and the customers are very happy with it.
Business Development Manager for Cybereason at Bechtle
I would rate the technical support as nine out of ten.
Senior Security Specialist at Wipro Limited
 

Scalability Issues

Sentiment score
7.4
Qualys TotalCloud excels in scalability and multi-cloud support but faces occasional performance lags and management challenges.
Sentiment score
6.9
JupiterOne offers scalable asset management, though complexity at enterprise scale may affect performance; improved alerts are needed.
Sentiment score
7.8
Alert Logic MDR scales efficiently, supporting seamless integration and adaptability, handling organizational growth without performance issues across varied operations.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
It handles diverse daily data, supports multi-cloud environments, and accommodates thousands of users and applications.
Manager at a tech vendor with 51-200 employees
Our organization has grown from a few cloud resource accounts to hundreds of accounts and thousands of resources without needing to deploy additional JupiterOne infrastructure.
Manager Dev Ops at Merck
The scalability of JupiterOne is quite good. It is built to handle enterprise-scale infrastructures with thousands of assets across multiple cloud environments.
GEN AI Engineer at a educational organization with 51-200 employees
It scales very high.
Business Development Manager for Cybereason at Bechtle
Alert Logic MDR is scalable.
Soc Analyst at a media company with 501-1,000 employees
 

Stability Issues

Sentiment score
8.4
Qualys TotalCloud is praised for high stability, reliability, minimal downtime, advanced scanning, prompt support, and seamless user experience.
Sentiment score
8.7
JupiterOne is highly stable with 99% uptime, notable asset accuracy, and receives strong reliability and stability ratings from users.
Sentiment score
8.4
Alert Logic MDR is highly rated for reliability and performance, efficiently managing data across global Nexus 9000s without issues.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
You will find no errors or glitches with Alert Logic MDR.
Soc Analyst at a media company with 501-1,000 employees
 

Room For Improvement

Qualys TotalCloud needs UI/UX improvements, enhanced automation, better integration, clearer licensing, and faster vulnerability detection for competitiveness.
JupiterOne users face challenges with performance, integration, and cost, seeking better usability, data accuracy, and enhanced features.
Alert Logic MDR needs UI enhancements, integrated EDR, advanced analytics, intuitive design, and improved documentation for better user experience.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Skills development is another important area that needs attention, as teams require training in graph-based query language to effectively handle large transaction datasets.
Manager at a tech vendor with 51-200 employees
The unified devices feature is valuable and did not used to exist, and it has been fantastic.
Security Analyst at a outsourcing company with 501-1,000 employees
JupiterOne is very good when compared to other cloud asset platforms overall.
GEN AI Engineer at a educational organization with 51-200 employees
Detecting early when someone tries to compromise your ID would be a nice feature.
Business Development Manager for Cybereason at Bechtle
The ease of use of the dashboard and accessing security reports needs enhancement.
System Analyst at a tech services company with 11-50 employees
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us.
Security Analyst at a consultancy with 10,001+ employees
 

Setup Cost

Qualys TotalCloud offers competitive pricing and flexibility, especially for large enterprises, with quick setup and comprehensive integration.
Alert Logic MDR offers competitive, value-aligned pricing on yearly contracts; costs range from $10-$12 per endpoint via AWS Marketplace.
In our case, replacing the tool will give us better functionalities without increasing the cost compared to what we pay today for the competitor.
Head of IT at a insurance company with 201-500 employees
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Overall, it is not cheap, but for what it does, it is a good value.
GEN AI Engineer at a educational organization with 51-200 employees
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
System Analyst at a tech services company with 11-50 employees
The price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
Soc Analyst at a media company with 501-1,000 employees
 

Valuable Features

Qualys TotalCloud optimizes cloud security with AI, enhanced risk management, and efficient threat detection across multi-cloud environments.
JupiterOne enhances security with asset management, automated queries, and integrations, providing insights and streamlining audit readiness.
Alert Logic MDR enhances security response with global threat visibility, intuitive interface, and efficient integrations, improving incident management.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
The key feature I rely on most in my daily work is the graph-based asset relationship mapping JupiterOne provides.
Manager Dev Ops at Merck
The ease of using queries and the new MCP feature has helped me because sometimes I would have difficulty writing the queries, but the AI within the query field in JupiterOne suggests if the query is incorrect and proposes a new query.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
One of the best features JupiterOne offers is blast radius, being able to see assets that could be directly or indirectly affected by any cyber incident or to see how some assets communicate with other assets and some do not communicate with other assets.
Security Analyst at a outsourcing company with 501-1,000 employees
Automated information on zero-day threats is provided without us needing to ask.
System Analyst at a tech services company with 11-50 employees
The quick reaction and the ability to restore the state before within a short time are significant.
Business Development Manager for Cybereason at Bechtle
The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices.
Security Analyst at a consultancy with 10,001+ employees
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
53
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (9th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
JupiterOne
Ranking in Vulnerability Management
38th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (14th), Cloud Security Posture Management (CSPM) (19th), Cyber Asset Attack Surface Management (CAASM) (4th)
LevelBlue Managed Detection...
Ranking in Vulnerability Management
31st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
SOC as a Service (3rd), Managed Detection and Response (MDR) (5th)
 

Mindshare comparison

As of October 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of JupiterOne is 0.5%, up from 0.2% compared to the previous year. The mindshare of LevelBlue Managed Detection and Response is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
LevelBlue Managed Detection and Response1.0%
JupiterOne0.5%
Other97.3%
Vulnerability Management
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
Tarunn Goswami - PeerSpot reviewer
GEN AI Engineer at a educational organization with 51-200 employees
Unified cloud visibility has simplified compliance reporting and improved incident response
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantly. There is also a steep learning curve, as J1QL, their query language, is powerful but requires time to learn. New users struggle initially, and better onboarding tutorials are needed. Rate limiting issues can be frustrating, as API rate limits sometimes cause problems. Price transparency for JupiterOne is an area for improvement. The price is not publicly listed, so you have to contact sales for smaller teams or startups, which becomes a barrier. Another issue is alert noise, as sometimes too many alerts are generated. Better filtering and prioritization are needed so that critical issues do not get lost. JupiterOne is very good when compared to other cloud asset platforms overall.
reviewer2865402 - PeerSpot reviewer
Soc Analyst at a media company with 501-1,000 employees
Endpoint monitoring has become faster and has reduced alert response time for our clients
The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable. AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type. Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client. Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
17%
Financial Services Firm
15%
Comms Service Provider
10%
Outsourcing Company
9%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise10
Large Enterprise38
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Qualys TotalCloud?
I was not involved in pricing, setup cost, and licensing, but I can say that the setup was fast, within a quarter, an...
What needs improvement with Qualys TotalCloud?
In terms of improvements, the features we are using in Qualys TotalCloud are working in the best optimal way, and I d...
What is your primary use case for Qualys TotalCloud?
I have been using Qualys TotalCloud for the last eight months to scan the hardware and the virtual devices in our inf...
What needs improvement with JupiterOne?
One improvement I would suggest for JupiterOne is to make the platform's remediation workflow more tightly integrated...
What is your primary use case for JupiterOne?
My main use case for JupiterOne is as a cybersecurity platform that I use for cyber asset management, security operat...
What advice do you have for others considering JupiterOne?
My advice for others looking into using JupiterOne is to utilize it as it helps in monitoring cloud resources and is ...
What is your experience regarding pricing and costs for Alert Logic?
Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, wh...
What needs improvement with Alert Logic?
I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to bloc...
What is your primary use case for Alert Logic?
My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks ...
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
Alert Logic MDR, Trustwave Managed Detection and Response, LevelBlue Managed Threat Detection and Response, Cybereason Managed Detection & Response
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Telenav, Foster Farms, Crosskey
Find out what your peers are saying about JupiterOne vs. LevelBlue Managed Detection and Response and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.