Kiteworks vs Microsoft 365 Business comparison

Why PeerSpot?

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #14 with an average rating of 8.0, while Microsoft is ranked #6 with an average rating of 8.5. Kiteworks holds a 2.7% mindshare in CCP, compared to Microsoft’s 3.0% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

6,246 Views
1,124 Comparison Views

100% willing to recommend

Microsoft 365 Business

Read 252 Microsoft 365 Business reviews

9,875 Views
4,049 Comparison Views

97% willing to recommend

Kiteworks

Microsoft 365 Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Microsoft 365 Business are competitors in providing secure management platforms for enterprise data and collaboration. Microsoft 365 Business appears to have an edge due to its comprehensive suite of integrated apps and seamless cloud collaboration capabilities which many users find justifies its cost.

Features: Kiteworks offers strong security features, focusing on controlled file sharing and data privacy, with key attributes like advanced encryption, two-factor authentication, and robust APIs for integration. Microsoft 365 Business is favored for its versatile suite, including Teams, SharePoint, and Outlook, enabling comprehensive office productivity and seamless integration with other Microsoft services.

Room for Improvement: Kiteworks could benefit from enhancing its user interface and expanding third-party integrations for broader application. It also might improve its scalability options to accommodate growing businesses better. Microsoft 365 Business could enhance its security measures further for highly sensitive data sectors and offer more customization options for its bundled applications. Some users desire a more straightforward setup for specific features beyond the basic deployment.

Ease of Deployment and Customer Service: Kiteworks employs a tailored deployment model with high-touch support and specialized integration, suitable for complex environments but potentially slower to deploy. Microsoft 365 Business benefits from standardization, offering easy deployment, extensive resources, and efficient customer services, favored for smooth onboarding processes.

Pricing and ROI: Kiteworks involves higher setup costs reflecting its specialized security features, providing a significant ROI for security-focused enterprises. Microsoft 365 Business has a scalable pricing model that offers value with bundled services and comprehensive cloud features, providing tech buyers better ROI due to its broader functionalities and integration capabilities, making it a cost-effective office solution.

To learn more, read our detailed Kiteworks vs. Microsoft 365 Business Report (Updated: September 2026).

Buyer's Guide

Kiteworks vs. Microsoft 365 Business

September 2026

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Helped 917,433 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (27th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)

Microsoft 365 Business

Ranking in Content Collaboration Platforms

6th

Average Rating

8.4

Reviews Sentiment

6.2

Number of Reviews

252

Ranking in other categories

Mobile Device Management (MDM) (1st)

Mindshare comparison

As of October 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.7%, up from 2.4% compared to the previous year. The mindshare of Microsoft 365 Business is 3.0%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
Microsoft 365 Business	3.0%
Kiteworks	2.7%
Other	94.3%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Jitender Singh

Principle Consultant at Akaal Cyber Solutions

Comprehensive cloud tools have unified identity security and device management for my clients

I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can identify from which region our users are uploading or downloading files."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"Scalability is impressive."

"As a file-sharing application, it's an absolute 10 out of 10."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The solution removes the limitations with file attachment size that is found with regular email."

"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

More Kiteworks pros

"I like the user interface, it's pretty good, data security is also there, and it gives you more storage space, and it supports iOS and Android, which is good."

"We are very happy with the solution and its capabilities."

"We save significant time and cost and improve quality and capacity."

"All things considered, the software can support all of our use needs during our work time."

"First, most people are very used to working with Microsoft Office; second, we can work offline as well; third, staff from the accounting side or those working on huge data feel comfortable with Microsoft 365 Business."

"Microsoft 365 Business is useful. It's very useful because, for example, if I can't find my phone, I can just log in and find it at home."

"The best feature of the solution is its flexibility."

"All the development that they've done in Teams recently has been great."

More Microsoft 365 Business pros

Cons

"We have experienced some issues with stability due to bugs."

"File location could be improved."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"There is one particular thing that is a nuisance."

"The system is extremely stable, but because it is a "COTS" system access is restricted and you must use the solution's support to make even simple changes, which increases the downtime."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

More Kiteworks cons

"The solution should have better integration with other platforms."

"The parts of the product that can be improved are the Forms and Flow features. They can be more intuitive and productive."

"The performance of the solution is sometimes slow. However, I am not sure if it is the solution's fault or the network we are using."

"We are in a medical device space and most of the time we use Microsoft Excel for tracking a lot of information. In certain specific industries, such as aerospace and medical, from the FDA or other regulatory points of view, the solution has to be validated. It would be great if that validation document is provided by Microsoft 365 Business."

"It could be flexible in terms of working with other cloud-based solutions."

"The management could be a bit better."

"Upgrading from the old version to the new version of Microsoft Teams created a lot of issues for small companies and larger enterprises."

"The price could be better."

More Microsoft 365 Business cons

Pricing and Cost Advice

"The price of Kiteworks is reasonable."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The monthly license of the solution is quite expensive."

"The cost is on the high end, particularly when you have multiple users."

"We pay annually for the license."

"The price is fine."

"There would be licensing costs because Microsoft 365 Business requires a product key and a license to be present in order to use its products."

"As a customer, I would like the licensing fees should be cheaper."

"The base price is reasonable, but when it comes to the specialized tools for servers, the cost can become quite high."

"We pay a monthly licensing fee."

More Microsoft 365 Business pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

10%

Government

10%

Manufacturing Company

Construction Company

17%

Outsourcing Company

14%

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	115
Midsize Enterprise	44
Large Enterprise	104

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

See all answers

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Microsoft 365 Business?

My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.

See all answers

What needs improvement with Microsoft 365 Business?

I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...

See all answers

What is your primary use case for Microsoft 365 Business?

Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...

See all answers

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Product Reports

Buyer's Guide

Kiteworks

October 2026

Download Kiteworks product report

Buyer's Guide

Microsoft 365 Business

October 2026

Download Microsoft 365 Business product report

Also Known As

Accellion

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Overview

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.

Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.

What are the key features of Microsoft 365 Business?

Seamless Collaboration: Facilitates teamwork through integrated apps like Teams, allowing real-time collaboration and communication.
Cloud Accessibility: Ensures access across devices, supporting remote work with cloud-based features.
Integration: Provides comprehensive application bundles including Word, Excel, and PowerPoint for consistent data and file management.
Automatic Updates: Delivers regular updates without manual intervention, keeping tools current and secure.
Enhanced Productivity Tools: Features like OneNote and Power BI help streamline tasks and manage information effectively.

What benefits do users gain from Microsoft 365 Business?

Improved Communication: Through tools like Teams and Outlook, promoting effective dialogue within organizations.
Increased Productivity: Quick document sharing and editing enhance efficiency and output.
Flexible Access: Employees can work remotely or onsite with ease, ensuring continuity and adaptability.
Comprehensive Data Management: Centralized and streamlined, ensuring quick access and organization of files.
Support for Collaboration: Facilitates seamless project management with integration across Microsoft Suite components.

Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Buyer's Guide

Kiteworks vs. Microsoft 365 Business

September 2026

Free Report: Kiteworks vs. Microsoft 365 Business

Find out what your peers are saying about Kiteworks vs. Microsoft 365 Business and other solutions. Updated: September 2026.

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