

Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
I have seen a return on investment, especially in reducing security incidents and improved team collaboration.
The pricing of Microsoft 365 Business is good; the amount we pay yields a good return on investment.
Using Microsoft 365 Business has been really helpful in saving time and costs, and employees can easily work and share information securely in the company.
SOTI MobiControl brings ROI for customers, as they can save significantly by cutting travel costs to manage devices.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
Microsoft customer support for Microsoft 365 Business is very useful.
I haven't needed any support from Microsoft with Microsoft 365 Business; in my three years, I haven't encountered any instances.
Sometimes it is challenging to reach them promptly during urgent situations.
They are always there and helpful, always answering effectively.
Currently, I haven't escalated any issues to technical support because we have given a good product and good approach.
Microsoft 365 Business is widely used by all organizations.
I rate the scalability of SOTI MobiControl as nine out of ten.
Once enrolled, devices are easily controlled from anywhere.
SOTI MobiControl is scalable and can be expanded as needed.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
It works properly, and I have never needed to contact support.
I have never experienced any crashes, and the scalability allows a significant number of people from a single organization to easily access the Microsoft apps.
I rate the stability of SOTI MobiControl as nine out of ten.
I find SOTI MobiControl stable.
SOTI MobiControl is stable enough, and I have not experienced any downtimes or performance issues with it.
Microsoft has very poor security, and Defender is ineffective.
The comprehensive nature of the solution justifies the cost.
Once you start using this product, it becomes difficult to switch to alternatives.
They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a more detailed overview of device usage, such as internet packages.
Improvements are needed in UI aspects and in making the enrollment process simpler.
The solution is currently the most advanced EMM in the market and sits in the highest tier because other competitors are not growing as effectively.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
pricing is reasonable, but it depends on the plan
For larger volumes, the cost per device is not expensive, but it becomes costly when the volume is lower.
I rate the pricing as an eight, which indicates it is on the more expensive side.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business.
Conditional Access policies have made the biggest difference for my organization because they help us control access based on risk, location, and device, which is very useful in preventing unauthorized access.
It is valuable for deploying new software components, security patches, and other updates effortlessly through scheduled configurations.
The geofencing feature is particularly beneficial as it alerts us whenever a device exits a specified region, enhancing our security measures.
It allows me to easily view portals, add products, and push files quickly.
| Product | Mindshare (%) |
|---|---|
| Microsoft 365 Business | 5.2% |
| SOTI MobiControl | 4.3% |
| Other | 90.5% |


| Company Size | Count |
|---|---|
| Small Business | 116 |
| Midsize Enterprise | 44 |
| Large Enterprise | 104 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 12 |
| Large Enterprise | 24 |
Microsoft 365 Business offers enhanced collaboration, excellent integration, and secure cloud storage, facilitating mobile work. Known for its user-friendly interface and seamless updates, it supports productivity with tools like Power BI.
Microsoft 365 Business is designed for organizations seeking collaboration and productivity tools. It offers integration across Word, Excel, and Outlook as well as SharePoint for document management. Cloud storage through OneDrive ensures accessibility anywhere. Organizations enjoy enhanced security features including MFA and built-in protection, which is vital for maintaining data integrity. Additionally, Microsoft 365 supports productivity and data management through Power BI and automation tools. However, organizations have noted areas for improvement, such as pricing, user support, and consistency in updates. Challenges also exist in terms of setup complexity and user confusion due to inadequate documentation.
What are the key features of Microsoft 365 Business?Microsoft 365 Business finds application across diverse industries. Educational institutions benefit from its licensing and scalability, though smaller entities seek cost-effective solutions. It's essential for sectors needing document management and collaboration, ensuring efficient remote work and data storage.
SOTI MobiControl efficiently manages devices, offering remote control, geofencing, and secure content distribution, supporting Android, Windows, Linux, and IoT devices.
SOTI MobiControl streamlines device management with features like app deployment, file sync, and remote configurations. It supports comprehensive device security and enhanced operational efficiency, crucial for diverse platforms including mobile and IoT devices. However, its interface and documentation could improve, and challenges in custom reporting and containerization exist. Enhancements in integration with iOS, Windows, and training materials could increase value for users.
What are the most important features of SOTI MobiControl?
What benefits and ROI should users expect from SOTI MobiControl?
SOTI MobiControl is implemented in sectors like transportation, retail, and logistics for device management, software deployment, and security. It facilitates communication and inventory management, significantly aiding companies in application control, patch management, and reducing manual processes. Supporting both on-premise and cloud deployment, it caters to medium to large enterprises.
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